My computer will not start gets up to the dell logo then goes black with just the cursor. Will not start in safe mode.
I called Dell they told me you're on your own.
Is there a way to retrieve info from my hard drive or have I lost it all?
Bought the computer in April or May.
If the machine is under a year old why wouldn't Dell help? To get the data off you may have to remove the drive and slave it to a working system. Then you can copy the files off to wherever you want them.
THIS THREAD HAS EXPIRED.
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