I have Windows Vista Home Premium and I am using Windows Live Mail with Comcast as my ISP. Recently I received the following error message: "Server: 'smtp.comcast.net', 'Windows Live Mail Error ID: 0x800CCC0E,' 'Protocol: SMTP,' 'PORT:25,' 'Secure (SSL):No,' 'Socket Error 100060' "
I can receive emails and go to web sites; however, I cannot send emails. They all go to Outbox. This is a new problem which has never previously occurred in over one year of use.
I verified my mail server settings and deleted and rekeyed. I enabled authentication (it was not previously on).
I can login to Comcast web mail and can send and receive. I also can send and receive from Windows Mail -- but still cannot send from Windows Live Mail even with all of the above suggestions.
I am using AVG (free) anti-virus program. It is configured to scan both incoming and outgoing message (the latter was not checked, but is now). I assume AVG is also my firewall?? If so, I am nor sure how to verify it is not blocking internet to the application or SMTP. Apparently, it is not doing so when I use Window Mail.
I changed SMTP to 587 and that emptied my Outbox: however, when I attempted to send a new message it still went to Outbox with same error message as before -- except Socket error is 10061 rather than previous 10060.
Problem is solved. It did require SMTP setting to be 587 and did require Authentication to be enabled. In addition, I made an error while re-entering the output server address by omitting one letter which complicated the correction process.
THIS THREAD HAS EXPIRED.
Are you having the same problem?
We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.