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ERROR 0x80070021 cannot access file because it is locked


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Alex Ethridge's Avatar
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Join Date: Apr 2000
Location: Birmingham, Alabama USA
Experience: 15 years of just doing it
23-Feb-2009, 03:00 PM #1
ERROR 0x80070021 cannot access file because it is locked
This seems to be a Vista problem as it happens on only the Vista system and not in 2000 or XP.

I have a backup batch that runs every two hours and it always fails to copy my Outlook.PST file. I get the following error:

Quote:
ERROR: 0x80070021 The process cannot access the file because another process has locked a portion of the file.
Outlook is closed; but, when I look in Task Manager, it shows Outlook is running and I must shut Outlook down manually in Task Manager before I can copy the file.

Why does Outlook continue to run when I exit it (totally gone from taskbar and screen) and how can I correct this?
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