Hi . . .
I'll run the memory dumps. I need system info, too. This will collect dumps & system info -
Download Live SysInternals
AutoRuns from Microsoft TechNet and SAVE it to your
DOCUMENTS folder.
Next, download
THIS zip file and extract the lone batch script file to your DESKTOP. Then go to desktop,
RIGHT-click on the batch file icon and select "Run as Administrator".
It will run for approximately 5-8 minutes. You'll see status info scroll on the small black cmd/DOS screen. Other windows will open and close. No user interaction is required during this process - just let it run. The only exception may be for SysInternals AutoRuns - the EULA may appear at which time simply click on "Accept".
The resulting output can be found in a newly created sub-folder of Documents and is named TGS_Vista_Support. You'll have to split files in folder up & make multiple zips - zip file attachment limit = 500kb.
Also, run a Vista System Health Report - save in HTML default format:
START | type
perfmon /report - a viewer will appear. Save as an HTML file. Zip up and attach to next post.
Any ? - please let me know.
Regards. . .
jcgriff2