[hammydbest]

Hi

I have an XPS M1330 laptop that is about two years old with vista ultimate installed on it from the factory. about a week ago, while on the internet, the computer screen went a bit crazy with red lines and the original image distorted as if it had been smashed, but the computer physically seemed fine. after about 30 secs, it shut down. when i turned it back on again, it said start in safe mode/ start normally. it said that the computer had not shut down properly but when i said start up normally, it went to the microsoft screen with the green bar but before it could do the vista logo, the screen went black and then flickered into life and then went black again and stayed dead with the power on. the hdd was not doing any work, as the light was not lit up and after about 5 mins of no activity, i held the power button and shut it down.

i tried it again in safe mode, and it booted up fine as if nothing was wrong, but obviously i wanted normal mode so i shut it down properly.

after failing to boot twice, it came up with, instead of start in safe mode/start normally, the launch startup repair. after trying to repair and restore, it still did not work but then after doing repair a second time it fixed itself and it was back to normal.

however, a couple of days ago, the same thing happened. after going through the same procedure as above, it is working again.... for now!

i am running a complete windows defender scan, but the quick scan it ran this morning came through ok. i know that windows is not the best anti virus, but it is all i have right now.

please help.... before it crashes again.

hammy

[hammydbest]

Just thought i would update you. the same thing happened again twice and again it resolved itself, i think by system restore the second time

help!

hammy

[joeten]

hi please check in the eventviewer logs for more info you might also try chkdsk and sfc /scnw http://maximumpcguides.com/windows-v...windows-vista/ and http://www.vistax64.com/tutorials/66...c-command.html post the info you find

[E-7]

@hammydbest Windows Defender is anti-spyware software not anti-virus software; if you have been running without antivirus software my suggestion is to read this http://forums.techguy.org/malware-re...st-before.html and post a HijackThis log in the malware removal forum following the directions in the link and posting in the malware removal forum http://forums.techguy.org/54-malware...jackthis-logs/

[joeten]

E-7 thnks i missed read the post good catch cheers

[E-7]

@joeten - that's the nice thing about open forums and threads - we all see things differently and catch different things and help each other - cheers

[hammydbest]

ok

thanks. i will post this again in the malware forum with the hijack this log

[joeten]

E-7 yeah mate amen to that
hammydbest remember to come back if your still having issue after the folks at security check your comp out