Hello all
Having multiple issues on a Sony Vaio laptop model PCG-8X1L
Specs
Win Vista 32 bit Home Premium
2 x 1GB RAM (PC 5300)
2 X 120GB Fujitsu HD, in RAID 0 array
Intel 82801 GHM SATA Raid comtroller
Intel Core2 Centrino T7200 @ 2.00 GHz
Sony Blu-ray player
Bluetooth
There are 2 user accounts set up. Jeff and Star.
Now on to the problems.
1. I can log into user account Star. Once the desktop loads, there is a task bar error message stating:
"A drive in a RAID 0 volume is failing. Try to back up immediately" I've launched the Intel Matrix Storage Console. Listed under RAID hard drives, both the Fujitsu drives are listed with a red "X" next to the name. They are listed as port 0 and port 2. There are no other hard drives on the laptop.
2. In device manager/portable devices-yellow exclamation for Microsoft WPD FileSystem Volume Driver.
3. When I try to log on to account Jeff, one of 2 things happen. Either I get a BSOD, with a reboot and a log file dump, OR I get to the Welcome screen and it just hangs.
The owner of this laptop is worried about losing all the family pics and the 2000 songs he downloaded. Legally through iTunes! All the songs and pics are under user account Jeff, which I can't log onto. Those files are not shared with other users of the computer.
I know this is a host of problems, and I'm not sure if any/all of them are related.
Thanks in advance for any help.
My 1st concern is getting the pics/music safely copied.
Robin