[WillYouHelpMe]

I need some help ,it seems this topic or problem has many outcomes or solutions and i need one that works.

I got an acer laptop 2 days ago and when i first connected to my router my internet was fine and everything was ok. But yesterday it would connect to my router no problem but would not connect to intenet.

If i leave the laptop for a while it connects itself to the Internet for maybe 2 minutes. While its connected i try refresh and open a new page but says the same thing "Internet Explorer cannot display the webpage".
I have tried you Diagnose this problem but windows cannot find one.

It couldn't be my Router because my Sister uses the router and the Internet works fine. So its something to do with some settings i'm guessing.

I've done IPCONFIG /ALL and heres what i got.. (i dont understand much of it so can someone help me?)

Windows IP Configuration

Host Name . . . . . . . . . . . . : Darrens-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : caroline

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : caroline
Description . . . . . . . . . . . : Atheros AR5B91 Wireless Network Adapter
Physical Address. . . . . . . . . : 00-17-C4-55-8B-9A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::454f:e232:23d2:f945%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 03 July 2009 10:35:30
Lease Expires . . . . . . . . . . : 09 August 2145 17:57:12
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : wistron.com
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
Physical Address. . . . . . . . . : 00-1D-72-E8-29-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.wistron.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Another thing is i did this CMD while i was connected to router.

Any help if possible would help a lot.


Regards

Darren

[Mollie]

Have you tried clearing the cache in Internet Explorer? (Also, my suggestion is that you use Firefox and not Internet Explorer. http://www.mozilla.com/en-US/firefox/upgrade.html

Also, do you remember if anything happened on your computer before your problem started? Did you install/uninstall/update any software or hardware or run Windows Update?

Mollie

[TerryNet]

It's probably not causing any issue, but why do you apparently have Internet Connection Sharing (ICS) enabled?

Make sure you have the latest wireless driver from Acer's web site.

If you have Vista and are using WEP encryption, try with no or WPA(2) encryption (Vista seems to have more trouble with WEP).

[WillYouHelpMe]

Originally Posted by TerryNet

It's probably not causing any issue, but why do you apparently have Internet Connection Sharing (ICS) enabled?

Make sure you have the latest wireless driver from Acer's web site.

If you have Vista and are using WEP encryption, try with no or WPA(2) encryption (Vista seems to have more trouble with WEP).

I've just noticed that when i connect internet connection directly to laptop it will not connect to internet either..yet my PC and sister's Laptop still work fine with the connection..its just the 2 acer laptops will not connect to internet.

[TerryNet]

For one of the laptops try to connect by both wireless and ethernet and show ...

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.

[WillYouHelpMe]

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Darren>IPCONFIG /All

Windows IP Configuration

Host Name . . . . . . . . . . . . : Darrens-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : caroline

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : caroline
Description . . . . . . . . . . . : Atheros AR5B91 Wireless Network Adapter
Physical Address. . . . . . . . . : 00-17-C4-55-8B-9A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::454f:e232:23d2:f945%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 03 July 2009 18:29:29
Lease Expires . . . . . . . . . . : 12 August 2145 17:44:51
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : caroline
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
Physical Address. . . . . . . . . : 00-1D-72-E8-29-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.caroline
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Darren>


Theres what i got for that and i think its preety much the same as the last one.

[TerryNet]

Media disconnected for the ethernet could be a defective router LAN port, cable or NIC.

With the apparently good wireless connection please try these pings in a command prompt. You can show the results the same as for the ipconfig /all

ping 192.168.2.6 (or whatever the current ipv4 address is)

ping 192.168.2.1

ping 69.147.114.224

ping yahoo.com