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Safe Mode w/ Networking Problems

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amclaughlin's Avatar
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Join Date: Jul 2009
Experience: Intermediate
05-Jul-2009, 09:26 PM #1
Safe Mode w/ Networking Problems
I need to able to run networking while in safe mode. I cannot seem to get to the internet. Windows only shows local access to my router. I even tried connecting directly into my router and cable modem but still cannot establish the connection. A challenge is you can't use the diagnostics tools in safe mode.

Any suggestions?

Thanks
TerryNet's Avatar
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05-Jul-2009, 10:17 PM #2
Is your trouble with Safe Mode with Networking or with Safe Mode?

The networking drivers are not loaded in Safe Mode, but I can't think of anything but hardware failure that would prevent an ethernet connection in Safe Mode with Networking.
amclaughlin's Avatar
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06-Jul-2009, 09:53 AM #3
Safe Mode w/ Networking Problems
The problem is when using safe mode with networking. The internet connection works fine when in normal vista but does not when in safe mode with networking. If you think this is a hardware problem any idea on how to identify it in normal vista?

Thanks!
TerryNet's Avatar
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06-Jul-2009, 12:37 PM #4
I have no idea why that would be. Please show the following for normal mode and for Safe Mode with Networking. In the latter does the ethernet adapter show as OK in Device Manager?

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
amclaughlin's Avatar
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06-Jul-2009, 10:24 PM #5
Safe Mode w/ Networking Problems
Thanks for your help so far. Here are is the output of the IPCONFIG command. Look forward to your reply.

First dump Vista Normal
Windows IP Configuration
Host Name . . . . . . . . . . . . : Allen-HPLaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-1F-3A-19-C5-70
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::691b:16e5:866c:fad6%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, July 06, 2009 2:02:29 PM
Lease Expires . . . . . . . . . . : Tuesday, July 07, 2009 1:56:19 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 285220428
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-05-10-31-00-1B-24-FA-25-67
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
Physical Address. . . . . . . . . : 00-1E-68-08-83-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{90374140-F371-4CC2-AD89-C418D5F954A8}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{BD3A8D17-855B-4FC7-ACDC-22EAA5E940EF}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 14:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:20fa:17fd:3f57:fefc(Preferred)
Link-local IPv6 Address . . . . . : fe80::20fa:17fd:3f57:fefc%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


Safe Mode Dump
Windows IP Configuration
Host Name . . . . . . . . . . . . : Allen-HPLaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-1F-3A-19-C5-70
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::691b:16e5:866c:fad6%10(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.250.214(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 285220428
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-05-10-31-00-1B-24-FA-25-67
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
Physical Address. . . . . . . . . : 00-1E-68-08-83-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{90374140-F371-4CC2-AD89-C418D5F954A8}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{BD3A8D17-855B-4FC7-ACDC-22EAA5E940EF}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 14:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Megabite's Avatar
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Join Date: Apr 2008
06-Jul-2009, 10:46 PM #6
Going through a router???/

Check in Right click on the Network Icon on bottom right.....choose Network and Sharing Center,,,,,,,,then left hand side click on Manage Network Connections....Right click on the Local Area Connection and choose Properties.......then double click on TCP/IPv4 and make sure that Obtain an IP address automatically is selected and DNS automatically click OK
TerryNet's Avatar
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07-Jul-2009, 09:15 AM #7
In both cases your ethernet was "Media Disconected." The only reason you have internet access in normal mode is because you had a wireless connection.

I expect the wireless to work also in Safe Mode with Networking. The only possibility I can think of is that in addition to Vista's WLAN Configuration you are using an additional wireless utility to manage the connection, and that utility is not running in Safe Mode with Networking.
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