[amg3232]

Hi, I have Windows Vista on my laptop and I've been trying to dowload the latest version of Itunes. Everytime I'd go to download it my computer either freezes up or I get a blue screen and it crashes. I was finally able to unistall both Itunes and Quicktime - I thought it would help to uninstall first then try to download the latest versions. It didn't help and still either the computer freezes or blue screen crash.

I also just air dusted my laptop, but having tried to download again.

Any ideas? Any help would be appreciated.
Thanks in advance.

[Jordster]

Are you able to download the installer on another computer and transfer it over on a USB stick? Try installing that way.

[amg3232]

i haven't tried that. i'll do that now and let you know. thx

[amg3232]

ok, i saved everything on a USB drive, but i don't know how to install on my laptop.

[Jordster]

Ok. So you saved the installer on a USB Stick? Now you want to plug it in the computer that crashes when downloading and run it from the USB

[amg3232]

i was actually able to finally download itunes and quicktime this morning. i did a few different things that could have helped: i did a "Check Disk for Errors" and also used Firefox instead of IE. whatever i did worked because it download this morning...

thanks for taking the time to help!