[hmvince]

could someone please help me i desperatly need flash player on my laptop. i tried to download flash player 10 and that removed all other flash players and then it didnt install properly.
please help!!!

[aka Brett]

Reboot

go here http://get.adobe.com/flashplayer/otherversions/
install
use ie when you get the download to install sometimes firefox can cause a little grief here as it considers it a plug in.
If that dont work we will need to clean your temp files and try again

[hmvince]

The download manager gets to the end and just stays on installing application. while the adobe download manager is up a popup comes up with the options continue or cancel (getplus Helper). I dont know wether this has anything to do with it but should i continue this or cancel it.

[aka Brett]

Adobe can be a little slow and clumsy at times but usually works out ok in the end...it may be checking the files...rechecking your hard drive again..I would just try letting it finish on its own and hit continue.
being you have had a couple failed attempts it will take longer than the first try

[hmvince]

ok ill try that.
thanks for all your help and i hope that if this doesnt work you will still be there for me.
thanks again.

[aka Brett]

Anytime
I will still be here

[hmvince]

so i left it OverNight and it still thinks that it has to install the application.
please help

[joeten]

hi maybe this will help http://www.softwarepatch.com/internet/flash.html
you might try running this first
http://kb2.adobe.com/cps/141/tn_14157.html

[aka Brett]

double check your add and remove to make sure there are no old versions remaining
next
click start...then paste in the following
%temp%
clean out the folder close everything open before doing so then go back and try to reinstall your flash again

[hmvince]

you mean delete "everything" in that folder?

[aka Brett]

Originally Posted by hmvince

you mean delete "everything" in that folder?

yes

[hmvince]

every thing was deleted except for ~DF5938.tmp

[hmvince]

it still pauses at the end in adobe download manager saying "installing application..." but it says that it is 100.0% complete?

[aka Brett]

lets try an offline install

http://fpdownload.macromedia.com/get/flashplayer/current/licensing
/win/install_flash_player_10_active_x.exe

[hmvince]

remember when i said that it uninstalled all previous flash players. well it stopped at:
C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe