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F8 key not working on new Acer Laptop


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g8or8de g8or8de is offline
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23-Jul-2009, 01:16 AM #1
F8 key not working on new Acer Laptop
Hey everyone,

I'm new to the forum, so I apologise if I miss anything out.

Just last week I bought an Acer Aspire 5738G laptop.

The laptop came loaded with a bunch of programs that I didn't want, so I uninstalled a whole lot of them ("Orion", eSobi, McAfee Trial Version, Office 2007 Trial Version, Office 2007 compatibility pack, Oberon game packs etc..).

The problem is that after I uninstalled the extra programs, the F8 key on the keyboard doesn't respond when I try pressing it in applications like Windows Media Player, or even Microsoft Word/Excel/Powerpoint etc.

However, I know the key is still physically functional, since when I press the F8 in conjunction with the "function" button (Fn + F8), it mutes the laptop.

I was also able to access the Safe Mode menu by pressing F8 during startup.

I called Acer, and they said to do a system restoration.

When I did restore the system back to factory settings, all the programs that I didn't want, which came with the laptop, were installed again... but the F8 key was working.

I thought the computer was fixed, so removed the unwanted programs... and now it's back to only working when pressed with the "Fn" button (ie the F8 key only works when I press it with "Fn").

I really don't want to do a system restore again, and I don't know why the F8 key isn't working - all other F1, F2, F3 etc are working.

Can someone help me with this problem?
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Tags
acer, button, function, laptop, vista

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