[KeyStroke]

Hi there,

I left my desktop powered off for a few days when I left for my vacation.

When I came back and turned it on, it started giving me BSOD's every 10-20 minutes of operation (says something about an mup.sys file) which causes a restart.

I've spent 2 days trying to find the cause, and I couldn't. But it seems that booting into Windows while the network adapter is disabled solves the issue (I can use the network adapter just fine under safe mode though). I've updated the adapter's driver through Windows update, but it's still causing issues.

I've attached the mini dump file since I wasn't able to make sense of its data. Will you please help me analyze it?

Your help is so much appreciated

[TerryNet]

If it is an integrated adapter get the latest driver from your PC (or motherboard) manufacturer's web site. Windows update will not find the correct driver.

When you mentioned "safe mode" did you mean Safe Mode or did you mean Safe Mode with Networking?

[KeyStroke]

I've update the driver, still the same issue.

I've used Safe mode with networking and it doesn't cause any problems there.

How can I tell whether it's the adapter itself that's causing the problem and not something else that's that deals with it for example?

[TerryNet]

Safe Mode with Networking fine means that the adapter and driver are OK. One of the things that could be running in normal mode but not Safe Mode with Networking is a wireless utility that came with the adapter.

[KeyStroke]

Ok I just tried connecting with a different adapter and got the same error. I think presence of an internet connection is causing something to choke.

Note that this also happens with a clean vista home premium installation, which complicated the problem for me.

Can you help me with the dump file TerryNet? I'm helpless right now as I don't know how to find the source of the issue.

[KeyStroke]

It could be one of the windows updates maybe? and even if it it's, I have no idea how to tell which one exactly is causing the issue, can I? disabling updates doesn't seem like a wise option to me either.

[TerryNet]

Note that this also happens with a clean vista home premium installation, which complicated the problem for me.

After the installation did you then install the latest chipset and other needed drivers from your PC (or motherboard) manufacturer's web site? Is there anything "unnormal" about your system--like overclocking?

You mentioned something about mup.sys; reading through this article (which admittedly is not for Vista and not your exact symptoms) offers a lot of ideas--hard drive, maybe even memory, ...

There might be some other ideas here.

You are probably going to have to compare the processes and services running in Safe Mode with Networking vs. normal mode and isolate to one of the normal-only running ones.

[KeyStroke]

Yup, it's definitely a Windows update.

I've reinstalled Vista on another HDD without installing updates this time, and it works just fine.

Any idea how to find which particular update is causing the issue without having to do it one by one?