[pollybn]

Two yr old pc is vista basic, will not install updates, (I spent hours on phone and email with tech support before I gave up) and in spite of keeping it clean it's very slow. But works.
1 yr old laptop Toshiba is vista premium and much faster.
Should I upgrade the pc to premium? Or are there things I should try before upgrading?

[Re_Gret]

Rather download the Windows 7 beta, backup the most important files (and only the most important) and do a complete format. Watch your pc fly.

[Squashman]

Originally Posted by Re_Gret

Rather download the Windows 7 beta, backup the most important files (and only the most important) and do a complete format. Watch your pc fly.

That is extremely bad advice at this point. We don't even know the specs of their Vista Basic computer. Those computers are very stripped down hardware wise. Also, I would never recommend someone install a beta OS as their main operating system. That is just putting them at risk. The beta isn't available anymore and neither is the release candidate. So why you are suggesting that I have no idea.

But I would suggest waiting to upgrade to Windows 7 Retail when it is released next month if your hardware supports the system requirements.

Or, maybe we can help you solve your current issues with Vista Basic on that computer.

[jmwills]

What are the machine specs?

I worked on a machine afew weeks ago (low end HP Celeron) that had Vista basic and it was a dog. Installed XP and it now is twice as fast as before. RAM is cheap so look at doing some upgrades there.

[aka Brett]

Originally Posted by pollybn

Two yr old pc is vista basic, will not install updates, (I spent hours on phone and email with tech support before I gave up) and in spite of keeping it clean it's very slow. But works.
1 yr old laptop Toshiba is vista premium and much faster.
Should I upgrade the pc to premium? Or are there things I should try before upgrading?

More than likely the reason the unit has home basic is because it doesnt have the hardware to power home premium properly and will revert back to home basic,
If you give up with the update issue,I would save my user files on external media,then do a factory recovery.
Do you have a recovery partition? most units do in the last few years.

Be sure to post your specs.....a screen shot of disk mgt will also be helpful

[jmwills]

How much space is left on the drive/partition where the OS is installed?

[pollybn]

total size 103 GB
free space 49.0 GB
Hope that's what you meant by space left?
As to the disk mgt , thats beyond me.
total physical m 500.73 MB
available 74.07 MB

total vir 1.45 GB
available 661.14 MB

system directory windows 32
processor intel(R) Celeron(R) C DPU 3 46Ghz 3457Mhz 1 core
system type X 86 based PC

Thanks for the advice. I'll just use it as is.

[aka Brett]

I would at least fix the update issue
These updates fix holes.......leaving a vulnerable machine.
If you are behind a router though its not so much an issue


Also you do need some more ram
A gig minumum...2 or more to run good

[jmwills]

With only 500 mb Ram available, increasing your RAM is the best thing you can do.

[aka Brett]

use this link to try and fix your update issue if it cant be fixed...we will repair or do a factory recovery to your machine,if possible

https://support.microsoft.com/oas/de...tzone=480&st=1

[pollybn]

Ok, I'm glad to know that and will work on getting more Ram. Will go to the url for fixing updates , again, also. Thanks so much. !!!

[aka Brett]

Ok
keep us posted
Updates really do need to work.