Mourning the loss of our friend, WhitPhil.
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
Windows Vista
Tag Cloud
access audio black screen blue screen boot bsod connection crash dell desktop drivers dvd email error excel firefox hard drive hardware hijackthis internet keyboard laptop malware monitor motherboard network networking outlook problem processor ram recovery router safe mode screen slow sound spyware tdlwsp.dll trojan upgrade video virus vista vundo windows windows 7 windows vista windows xp wireless
Search
Search for:
Tech Support Guy Forums > Operating Systems > Windows Vista >
Windows cannot find 'msconfig'

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

 
Thread Tools
cnkalways's Avatar
Junior Member with 5 posts.
 
Join Date: Nov 2009
06-Nov-2009, 01:13 AM #1
Windows cannot find 'msconfig'
When I type 'msconfig' in 'run' window I get the above message. Have also searched the computer for it and don't seem to have it at all! Am running Windows Vista Home Premium. Any suggestions?
Closest thing I can find is 'ILaunchMsConfigElevated' in Registry Editor.
etaf's Avatar
Computer Specs
Moderator with 18,661 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
Experience: Intermediate
06-Nov-2009, 09:02 AM #2
two ways in vista
In the search bar
Start - programs - accessories - run

otherwise perhaps msconfig is not on the machine for some reason
have a look here
c:/windows/system32
should have a file called msconfig.exe

otherwise you may have been infected by a virus which has altered the registry
__________________
Please let us know what the final solution was to any problem posted
Link to HJT http://free.antivirus.com/hijackthis/
ETAF

Last edited by etaf : 06-Nov-2009 11:18 AM.
flavallee's Avatar
Computer Specs
Trusted Advisor with 23,509 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
06-Nov-2009, 10:52 AM #3
cnkalways:

You posted in the XP section and not in the Vista section.

I also suspect that an infection may be the culprit.

---------------------------------------------------------------

Go here and click the green icon to download HijackThis 2.0.2.

Close all open windows, then install it in its default location: C:\Program Files\Trend Micro\HijackThis.

Run a scan with it - which should take 30 seconds or less.

Save the resulting log in Notepad.

Return here, then copy-and-paste the entire log here.

---------------------------------------------------------------
etaf's Avatar
Computer Specs
Moderator with 18,661 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
Experience: Intermediate
06-Nov-2009, 11:18 AM #4
moved to vista
flavallee's Avatar
Computer Specs
Trusted Advisor with 23,509 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
06-Nov-2009, 11:26 AM #5
Thanks, etaf.

Now let's see what a HJT log looks like.

---------------------------------------------------------------
cnkalways's Avatar
Junior Member with 5 posts.
 
Join Date: Nov 2009
06-Nov-2009, 09:26 PM #6
etaf
Thankyou so much for your reply, I had no further success and the file did not appear under Windows system. I am about to paste in the Hijack This log and see what happens from there
thanks again.
cnkalways's Avatar
Junior Member with 5 posts.
 
Join Date: Nov 2009
06-Nov-2009, 09:32 PM #7
Hi flavallee
Thanks for your help guys...
Here is my log -
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:24:57 PM, on 7/11/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\PaperQuote\PQ.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Windows\system32\svchost.exe
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Windows\System32\svchost.exe
C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
C:\Windows\System32\svchost.exe
C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\System32\alg.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\Users\CNKAlways\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\CNKAlways\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\CNKAlways\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: Windows Live Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [PaperQuote '01] C:\Program Files\PaperQuote\PQ.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
O23 - Service: Google Update Service (gupdate1c98cae1c5f48c1) (gupdate1c98cae1c5f48c1) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe
O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\Spyware Doctor\TFEngine\TFService.exe

--
End of file - 9508 bytes
flavallee's Avatar
Computer Specs
Trusted Advisor with 23,509 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
07-Nov-2009, 07:30 AM #8
I don't see anything in your log that indicates an infection. That doesn't mean though that there's no infection. That's why I like doing a scan with a couple of anti-malware/anti-spyware programs, just to make sure.

I worked on 2 desktops today that didn't show any infection in the HijackThis log, but several infections were found and fixed after doing a scan.

---------------------------------------------------------------

Last edited by flavallee : 07-Nov-2009 08:21 PM.
rainforest123's Avatar
Distinguished Member with 5,473 posts.
 
Join Date: Dec 2004
Experience: Advanced
07-Nov-2009, 07:43 AM #9
A clean HJT log does not provide proof of infection absence.
Quote:
Over 50% of malware doesn't show at all in a HJT log so asking "is my log clean?" is an impossible question to answer and all anyone can say is that there are no obvious signs of malware in a log but that doesn't mean you are not infected. We need to know what is wrong, such as: pop ups, diverts, strange messages or warnings etc.
http://forums.techguy.org/malware-re...st-before.html

Do you have a Vista DVD?

Have you run:
sfc /scannow
?

RF123
Rollin' Rog's Avatar
Computer Specs
Moderator with 44,923 posts.
 
Join Date: Dec 2000
Location: North of Hollywoodland
Experience: I know when to fold em'
07-Nov-2009, 12:50 PM #10
I've uploaded a zipped copy of msconfig.exe and msconfig.exe.mui from my Vista system.

Unzip them and place the msconfig.exe in the system32 folder and the msconfig.exe.mui in the system32\en-US folder if you are english speaking. I don't think this latter file is critical (it's a multilingual user interface) so if you are not English speaking, just ignore it.
Attached Files
File Type: zip msconfig.zip (142.5 KB, 4 views)
rainforest123's Avatar
Distinguished Member with 5,473 posts.
 
Join Date: Dec 2004
Experience: Advanced
08-Nov-2009, 06:19 AM #11
RR:
The OP might need msconfig.hlp, as well .

RF123
Rollin' Rog's Avatar
Computer Specs
Moderator with 44,923 posts.
 
Join Date: Dec 2000
Location: North of Hollywoodland
Experience: I know when to fold em'
08-Nov-2009, 11:15 AM #12
When I searched the Windows directory for msconfig on my Vista system I only found the two that I uploaded.

Where did you see that? It sounds like an older OS file.
Rich-M's Avatar
Computer Specs
Distinguished Member with 20,637 posts.
 
Join Date: May 2006
Location: Eastern Pa
Experience: Advanced
08-Nov-2009, 11:25 AM #13
Is there some reason you are running no Antivirus program? With none and only Spyware Doctor running, I would just bet there is some malware onboard. Why not run both malwarebytes and Superantispyware and see what you come up with.
Blackmirror's Avatar
Computer Specs
Distinguished Member with 28,048 posts.
 
Join Date: Dec 2006
Location: uk
Experience: Chocoholic
08-Nov-2009, 12:06 PM #14
I have this in my keep folder
just when windows misbehaves

http://www.softpedia.com/get/System/...y-Copier.shtml

Quote:
The Emergency Utility Copier application was designed to be a small that will create a usable backup copy of Taskmgr.exe, MSConfig.exe and Regedit.EXE in a new folder, called C:EmergencyUtils. The new copies will be named Copy_of_Taskmgr.exe, Copy_of_MSConfig.exe and Copy_of_Regedit.com.
its for xp though not sure whether it will work in vista
cnkalways's Avatar
Junior Member with 5 posts.
 
Join Date: Nov 2009
08-Nov-2009, 06:16 PM #15
Hi all

@flavallee I am currently running a malwarebytes scan. Good to know my HJT log is clean.

@Rich-M My Spyware Doctor program does also have an antivirus component, so unless I suspect something it is not picking up, I usually stick with it. My son keeps telling me it slows my computer down, but Spyware Doctor once saved us from a virus nothing else would pick up.
I haven't used Superantispyware for a long time, will also run full scan of Spyware Doctor today (tho I do that regularly) and let you know if there are any results.

@Rollin' RogThx for the zip file, which I may use if nothing else works.

@rainforest123 I do have a Windows Vista CD and may try that also. Will run that if nothing else works.

Let u know how I go
Reply Bookmark and Share

Smart Search

Find your solution!



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 10:49 PM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd.
Powered by Cermak Technologies, Inc.