[vix]

Hello

I hope someone can help with this. I borrowed a dvd from a friend and tried to watch it on my dvd player. It showed as a data disc so I thought I'd be clever and open it on my pc instead and convert it somehow...

Big mistake! The disc has one vob file which I started to copy onto my desktop - it copied half of it then froze so I had to close it down and restart my pc. My pc then took an age to restart and I cannot delete the vob file from my desktop! It is showing as 4 GB but when I try to send it to the recycle bin it shows as 0 bytes and freezes during the recycling!

Starting up and shutting down is now incredibly slow. It takes around 15 minutes until I can click on anything on my desktop.

I have no idea what to do. I tried restoring my pc to an earlier point today (pre nasty vob file) but it was still there when I rebooted. Also, Avast seems to be randomly switching itself off and I am even unable to run Housecall to see if there's anything malicious going on - it tells me I don't have Java (although I did) so I successfully updated to the latest version and it STILL says I don't have it. I can't even scan using the plug-in as it mentioned something about not being able to obtain the info..? Another odd thing is that the little icons that sit next to urls are mismatched. I have the RAC icon for Google for example! All this has happened today.

My OS is Windows Vista.

If anyone can help I'd be eternally grateful!!

[joeten]

Hi sounds like malware of some sort please go here http://forums.techguy.org/malware-re...st-before.html and follow the instructions

[vix]

It is looking suspiciously like a virus. I had tried using different virus scanners and I couldn't get any of them to work - something seems to be blocking them. I have Ad-Aware and Avast installed and running all the time but am not convinced they are working - particularly Avast. I have scanned with both recently - Avast seemed stuck scanning over the same files and the percentage never changed from 0%. I left Ad-Aware scanning for over an hour but it seemed to restart itself as when I came back to it the main screen was showing where normally the results of the scan would appear.

If this info is of any use I had also tried running an .exe file and got the message:
'this is not a valid win32 application'

I also noticed that there is a csrss.exe running in Windows Task Manager. I've googled it and am not sure if it is a virus. Hope you can help!

Anyway. here's the log!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:22:24, on 08/11/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.orange.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\Windows\System32\Adobe\SHOCKW~1\SWHELP~2.EXE -Update -1103471 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 1.1.4322; .NET CLR 3.5.30729; .NET CLR 3.0.30618)" -"http://www.isketch.net/isketch.shtml"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {22492231-AEF0-49FC-9180-CE8969AB1273} (F-Secure Online Scanner Launcher) - http://download.sp.f-secure.com/ols/...fslauncher.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-29-0.cab
O16 - DPF: {CAC677B6-4963-4305-9066-0BD135CD9233} (IPSUploader4 Control) - https://as.photoprintit.de/ips-opdat...SUploader4.cab
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SpeedTouch 330 Manager (st330service) - THOMSON Telecom Belgium - C:\Program Files/Thomson/ST330/service/st330service.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: UPnPService - Magix AG - C:\Program Files\Common Files\MAGIX Shared\UPnPService\UPnPService.exe

--
End of file - 8015 bytes

Thanks again in advance!

[joeten]

Hi you should have posted your info in security and hijack,two usefull programs to have are malwarebytes and superantispyware,these can be used for scanning use the free versions http://www.malwarebytes.org/
http://www.superantispyware.com/ remember to update them before use,also please go to security and they will help you solve your issue

[Deke40]

Here is a description of csrss.exe :

The Microsoft Client Server Runtime Server subsystem utilizes the process csrss.exe for managing the majority of the graphical instruction sets under the Microsoft Windows operating system. As such Csrss.exe provides the critical functions of the operating system, and its termination can result in the Blue Screen of Death being displayed.

Csrss.exe controls threading and Win32 console window features. Threading is where the application splits itself into multiple simultaneous running tasks. Threads supported by csrss.exe are different from processes in that threads are commonly contained within the process, with various threads sharing resources within the same process. The Win32 console is the plain text window in the Windows API system (programs can use the console without the need for image display).

In mobile devices such as notebooks and laptops, the process csrss.exe is closely dependent on power management schemes implemented by the system as defined under the Control Panel option.

[vix]

I've added the HJT log to the Malware forum instead as advised. I'm really hoping someone can help me.

[vix]

I managed to solve this one. It was not a virus after all but the vob file on the desktop that was causing the problem. I tried booting into safemode and deleting it that way which did not work, I also tried to delete it with the command prompt but it couldn't find the file that way.

In the end I downloaded a program called unlocker which identified that the file was locked as in use by certain programs and after these were unlocked I was able to delete the file.

[joeten]

Hi I'am very glad to here I got that one wrong well done unlocker is a very usefull little tool and thanks for posting your solution