[bhoygazza]

Hi,

I have a Dell Inspiron laptop with Windows Vista OS. I have a problem where on boot-up it hangs at the welcome screen and the circle spins and it never gets apst this.

I managed to go in to safe mode and do a system restore which got me logged in. My McAfee then flags that I am not fully protected. When I fix this by enabling the anti-virus software and I reboot the PC the same thing happens. It hangs at the welcome screen with the spinning circle.

Is the laptop possibly infected in some way. I was thinking of uninstalling Mcafee temporarily and running ccleaner, malware bytes, spybot search and destroy. I was then going to re-install McAfee again and see how things were. Has anyone came across this before?

Thanks in advance.

[joeten]

Hi your problem could well be mcafee remove it but use the removal tool to remove all traces as it puts stuff everywhere,info on uninstall http://service.mcafee.com/FAQDocument.aspx?id=TS100507
and removal tool http://majorgeeks.com/McAfee_Consume...ool_d5420.html
only use ccleaner to clean up do not use the regcleaner or you could be back with more issues