[sanalt]

A friend of mine just bought a laptop with Vista Home Premium on it. It came with a 60 day trial of Norton Antivirus which expired yesterday, so she wanted to download a new 30 day trial of McAfee, because they are planning on switching to comcast..... Anyway, the file downloads, but when we hit the run button, a little window comes up saying that there is no connection to the web. It does this when we tried to download a new norton av too. We have read a TON of forums and noting that was suggested worked. The firewall was temporarily turned off. Please help, we are EXTREMELY frustrated. It seems that nothing can be downloaded..........

[kenny111111]

how did you remove norton ? http://www.bleepingcomputer.com/foru...hp/t42247.html

this may help. you may need to download it to a flash drive and plug into the pc with problems.

good luck
ps welcome to TSG

[TerryNet]

This may be a newer version of Symantec's Norton Removal Tool?