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Black screen with NO cursor

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lboakes1's Avatar
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Join Date: Nov 2009
13-Nov-2009, 12:58 AM #1
Black screen with NO cursor
Hello,
I am at a complete loss for my problem, I've searched the forums and none of them pertain to my problem personally.

I have a Dell Inspiron 1521 with Windows Vista 32-bit

Details leading up to the problem: I was working with Microsoft word when my computer went dead. I plugged it in and it started to load. It loads the Dell screen then goes to the Microsoft loading screen. However, after the Microsoft screen, it just goes black. It won't go to the login screen. There is no cursor, just black. I can hear it running, but it won't boot up. Also, the num lock light goes off. I have tried everything I can think of: Starting from the windows vista CD; F12, F2, all the options in F8. I tried doing a start up repair and it says "this may take over an hour" I left it on overnight and when I got up in the morning, it was still on the same start up repair screen. Interestingly, when I tried to cancel, it said "cannot cancel" So I had to just turn it off. I tried safe mode and it loads to a certain point and then stops (I think that point is crcdisk.sys, but I can confirm this later). I found a forum from 2/14/2008 that had (seemingly) the same problem. Another person replied that they were having the same problem also. However this forum has expired.

Is this repairable (something I can do), do I need to take it somewhere (I have no clue who).

I really would appreciate ANY insight to this problem. I don't won't to spend a ton of money on something that can't be fixed if I just need to buy a new computer (mine is only 2 1/2 years old)
lboakes1's Avatar
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Join Date: Nov 2009
13-Nov-2009, 02:10 AM #2
I also tried taking out the battery... but I don't think I did it correctly... I'm going home to unplug the computer, take out the battery, hold the power button down for 30 seconds, and plug it in to see if it works.
rainforest123's Avatar
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13-Nov-2009, 05:51 AM #3
Dear 1:
Is your 1st character an "L" or an "I" [ eye ], or other?

Anyway, welcome to TG Forum.

Nice job of describing the situation.

Boot to the Windows Recovery Environment
http://windows.microsoft.com/en-us/w...sta-Inside-Out
Go to the command prompt.
type: sfc /scannow
press enter

Reboot

if the problem persists, return to the command prompt, type
cd c:
press "enter"
type: chkdsk /r
Press enter
reboot

Report any error messages

Also run hard disk diags from Dell's utility disk.

Run memory / ram diags from Dell's utility disk. Also, consider running MemTest86
www.memtest86.com

RF123
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lboakes1's Avatar
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Join Date: Nov 2009
14-Nov-2009, 03:22 PM #4
It's an L

Anyways, I just ran command prompt sfc /scannow and it said "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again."

Restarted with same problem.
lboakes1's Avatar
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Join Date: Nov 2009
14-Nov-2009, 03:29 PM #5
Also when I ran cd c: chkdsk /r it says " the type of the file system is NTFS. Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? <Y/N>"

Typed Y.

Also, clicking restart or shutdown won't actually turn off the computer. The only way to turn it off is to hold down the power button.
rainforest123's Avatar
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15-Nov-2009, 12:38 PM #6
Have you tried to initiate the repair from the Recovery Environment?

I wonder if your problem has an origin similar to that which is causing this person's problem.
http://forums.techguy.org/windows-vi...or-cannot.html

RF123
rainforest123's Avatar
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18-Nov-2009, 11:19 PM #7
L 1:
How are things?

If you have solved your problem, please tell us how you did it.

Best of success.

RF123
lboakes1's Avatar
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22-Nov-2009, 01:29 PM #8
Unfortunately, I was not able to fix the problem myself, but I did get someone to fix it. If I find out how he did it, I'll post. Thanks for all your timely help.
-B
rainforest123's Avatar
Distinguished Member with 6,632 posts.
 
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26-Nov-2009, 06:16 PM #9
-B :
Congratulations on your success.

Yes, please advise us of the fix

RF123
rainforest123's Avatar
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17-Dec-2009, 03:47 PM #10
L 1 :
Any information about the fix?

RF123
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