[Jn668]

There was a error saying that i could not make a restore point because I had insufficient storage available to create either the shadow copy storage file or other shadow copy data. The error cocde is 0x8004231F. Please Help. I have a Seagate external harddrive that is 869 GB free out of 1.36 TB.

[joeten]

Hi this may help http://www.vistax64.com/tutorials/76...isk-space.html

[Jn668]

Your link didn't help at all. I tried resizing the sorage space for shadow copies. That didn't help my problem.

[joeten]

Hi this is another possible http://seer.entsupport.symantec.com/docs/275969.htm

[DaveA]

I think the shadow copies must be on the internal drive.
How much room do you have on your internal hard drive?

[Jn668]

The thing with the link is that I don't have Shadow Copies tab on my external hardddrive or any volume at all. I'm running Windows Vista. I don't think they have that tab on Windows Vista.

[Jn668]

I have a lot of space on my internal harddrive. I have about 289 GB free of space out of 320 GB. I think. About.

[joeten]

Hi the vss should be on the internal as this is where your os would be why would you be running a restore on your external as that appears to be what your saying

[Jn668]

What I'm try to say is that when I try to backup on my external harddrive the error message appears. I learned that this error occurs only if I do not have sufficient storage to store my shadow copies but I do. My external harddrive has 868 GB free out of 1.3TB. Clearly I have enough space but somehow this error 0x800423F keeps popping up.

[DaveA]

You may have enough disk space, but how much space has been Reserved to save this files?

[Jn668]

I don't know how do you check. I think that I reserved 4GB of space for shadow copies. I inputed vssadmin and resized the storage for shadow copies.

[DaveA]

Since the above links about resizing did NOT work for you.
Here is another question, is your drive FAT32 or NTFS?
If FAT32 the shadow (System Restore) is NOT supported.

[Jn668]

Ntfs