help

nemcauliffe · 22-Nov-2009, 08:09 AM #1

Hi, I have just downloaded a new printer and it all completed fine but now it is not printing, it is sending the info to the printer but nothing happens.
This happened also on the last printer but I thought it was the printer, now I'm thinking it is the computer. The computer is a packard bell and its windows vista.

Please helppp

leroys1000 · 22-Nov-2009, 06:38 PM #2

Might check for updates on windows updates.
Mine was doing the same thing for a while and
I had to turn the printer off and back on to
get the print spooler to recognize it again.
Updates seem to have corrected the problem.

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