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Solved: Acer Extensa 4420 factory reset


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Ninja_needles's Avatar
Ninja_needles Ninja_needles is offline
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01-Feb-2010, 05:59 AM #1
Solved: Acer Extensa 4420 factory reset
So i've looked up and i can't really find any useful info on how to reset my Acer laptop back to factory settings. the info i did find doesn't really help. If anyone could help me out with this it would be much appreciated. I have tried methods i've found online but with no luck. and for some reason my restore points have been erased so theres no way to backdate anymore...
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etaf   (Wayne) etaf is offline
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01-Feb-2010, 07:13 AM #2
did you get any recovery Cds with the machine

Also lets see if it has a recovery partition
start
control panel
admin tools
compute rmanagement
disk management
post back an image of the disks
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--------------------------

Where you asked to create any Recovery CDs when you first used the PC

EDIT
user manual here
http://www.acer.co.uk/acer/service.d...CRC=2980211862

you have an Acer eRecovery Manager - that should reset to factory default - Page 44

Quote:
This recovery process helps you restore the C: drive with the original software
content that is installed when you purchase your notebook. Follow the steps
below to rebuild your C: drive. (Your C: drive will be reformatted and all data
will be erased.) It is important to back up all data files before using this option.
Before performing a restore operation, please check the BIOS settings.
1 Check to see if Acer disk-to-disk recovery is enabled or not.
2 Make sure the D2D Recovery setting in Main is Enabled.
3 Exit the BIOS utility and save changes. The system will reboot.
Note: To activate the BIOS utility, press <F2> during POST.

To start the recovery process:
1 Restart the system.
2 While the Acer logo is showing, press <Alt> + <F10> at the same time to
enter the recovery process.
3 Refer to the onscreen instructions to perform system recovery.
Important! This feature occupies 10 GB in a hidden partition on
your hard disk.
__________________
Wayne
Please let us know what the final solution was to any problem posted

Last edited by etaf; 01-Feb-2010 at 07:18 AM..
Ninja_needles's Avatar
Ninja_needles Ninja_needles is offline
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01-Feb-2010, 07:38 AM #3
this is the screenshot that you requested. and no i did not get any recovery cd's with my laptop
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Solved: Acer Extensa 4420 factory reset-screenshot.jpg  
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etaf   (Wayne) etaf is offline
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01-Feb-2010, 07:43 AM #4
that 9.77GB partition is probably the recovery partition , as the manual mentions a 10GB hidden partition for recovery

so all the details to use that are above

you can also create some recovery DVDs from the partition - again all in the manual posted
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01-Feb-2010, 08:12 AM #5
Thank you very much i hope this is helpful.
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etaf   (Wayne) etaf is offline
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01-Feb-2010, 08:16 AM #6
post back anything you dont understand - but should be straight forward

Remember it will remove all your data - so you do need to make sure its all backed up
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Ninja_needles Ninja_needles is offline
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02-Feb-2010, 03:35 AM #7
Thanks man that helped alot. and apparently it only reset one of the two hard drives on my laptop but thats cool. thanks again man.
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etaf   (Wayne) etaf is offline
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02-Feb-2010, 04:43 AM #8
thats interesting, usually would delete the partitions and reformat - as your 2nd Drive is part of the one physical drive you have -

anyway - if it all works now, would you mark solved, button at top of your first post
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