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Vista Won't Install

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keerbear412's Avatar
Member with 98 posts.
 
Join Date: Sep 2007
Experience: Experienced Computer Tech
09-Feb-2010, 11:31 AM #1
Vista Won't Install
I have an Acer Aspire 5335 that came with Vista Home Premium. It got infected with a bad virus, so I reformatted.... or at least tried to. When I try to install Vista HP it gets stuck at the "Completing Installation" (after the reboot). I have tried a different hard drive, with no success. Any ideas? Thanks a million!
flavallee's Avatar
Computer Specs
Trusted Advisor with 40,857 posts.
 
Join Date: May 2002
Location: Brandon/Valrico, Florida
Experience: Advanced
09-Feb-2010, 12:00 PM #2
Here is the support site for the Acer Aspire 5335 laptop.

Here is the main support site where you can get assistance with doing a recovery.

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keerbear412's Avatar
Member with 98 posts.
 
Join Date: Sep 2007
Experience: Experienced Computer Tech
09-Feb-2010, 02:09 PM #3
Thanks flavallee, but no help there
flavallee's Avatar
Computer Specs
Trusted Advisor with 40,857 posts.
 
Join Date: May 2002
Location: Brandon/Valrico, Florida
Experience: Advanced
09-Feb-2010, 06:02 PM #4
How are you trying to reinstall Vista Home Premium in that laptop? Pretty much all new factory brand desktops and laptops now come with a built-in recovery partition and no longer provide a CD/DVD recovery kit.

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