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Solved: double arrows on shortcuts icons on desktop running Vista


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FredricJLowe's Avatar
FredricJLowe FredricJLowe is offline
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03-Mar-2010, 04:03 PM #1
Solved: double arrows on shortcuts icons on desktop running Vista
Used to have a single right facing arrow on shortcut icons on my desktop running Window Vista. In the past few days, I have noticed double right facing arrows on the icon on Excel, Word, pdf and even jpgs. I do not know how to get rid of them, I tried installing Vista shortcut manager but when I tried to apply no arrow it gave me an error message that some exception was preventing it. I cliked on Continue anyway, but it didn't work. Uninstalled it reinstalled it but same problem. I tried HiJack This thinking there was something in there and fixed 20 entries but the problem persists.

All I can think of is recently I changed from McAfee security to Norton 360 as is provided by Comcast complimentary.

What is causing this and how can I get rid of these double right facing arrows? Oh btw there is a littel square box above the arrows that allows you to left clik on it. a check mark stays in it and it is now highlighted dark blue as well as the name in the icon shortcut.
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sunnah sunnah is offline
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05-Mar-2010, 11:56 AM #2
Check in your add/remove programs list and possibly a program was installed without you knowing. Here are some to look out for:

http://software.informer.com/getfree...shortcut-icon/
FredricJLowe's Avatar
FredricJLowe FredricJLowe is offline
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05-Mar-2010, 05:04 PM #3
I looked and there was nothing there like that. I removed some of the most recent programs that I am not using but that didn't eliminate the double arrows.
FredricJLowe's Avatar
FredricJLowe FredricJLowe is offline
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05-Mar-2010, 10:00 PM #4
From doing enough Googling. found someone who had Norton 360 installed like me. The double blue icons means there are files that haven't been backed up. I went to Norton 360 and learned how to turn it off, rebooted and they are now gone!!!! For anyone that does have Norton 360, if you kept it turned on, when you backed up the files, the icon would turn a solid green arrow instead of the 2 blue arrows. Thank you to all that viewed this and to those who tried to help.
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