[barreloffun]

Hi everyone,

I have recently been experiencing some difficulties with my system. I dont know exactly what i did, but i manage to change something with my drivers. The message that i used to get, that i some how got the system to stop sending to me started to reappear. i have since forgotten how to troubleshoot this issue. the message is that when i watch any type of video or anything of the sort my system stops and tells me that "device driver R300 has stop responding and has recovered." i have seen this problem before and yes u might tell me to go to the ATI website and download new and updated drivers, guess what doesnt work. i then tried to enter into my device manager and change or get ride of the drivers all together and well i was unable to access my device manger. i checked if it might have been misplaced but still shows up in system 32, so that is not the problem. now on top of all this my computer after starting it in normal mode F!@#ing Freezes up on me right after it boots up windows and i sign in. i wait a few secs and try to open up a program like Mozilla or press on start menu and it just Freezes, i cant do ctrl+alt+delete to load up task manager or anything. i have been loading up the system in Safe mode. Im at a loss here i dont know what to do and on top of that even in safe mode i cant access device manager to get ride of this driver that i think is messing up my whole machine. so if anyone has any ideas for me i would greatly appreciate it?? here is my log from Hijack this, but keep in mind that its only while in safe mode

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:58:00 PM, on 3/12/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: (no name) - - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: avgwlntf - C:\Windows\SYSTEM32\avgwlntf.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe
O23 - Service: Process Monitor (LVPrcSrv) - Unknown owner - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

--
End of file - 5006 bytes



so if u guyz can sort through the data and have any suggesting, otherwise i gotta call the guyz to fix this thing, i have neither the money nor the time since i work with my my machine to do that...plz if anyone has any ideas, an answer ASAP would help.

thanx guyz.

[Megabite]

Can you go to System Restore while in Safemode and restore to an earlier date when things where working better

[barreloffun]

how do i do that?

[barreloffun]

in safe mode i can access it however, it tells me that No restore points have been created on my computers system disk. if i would like to create a restore point i can do that through system protection. however i dont know how that will help me now that my system is already messed up. when i click on device manager a window saying Microsoft Management Console has Stopped working. i dont know what else to do.

[barreloffun]

my Vista is not only freezing but now some of my drivers are not working. i have no internet or volume. the volume says that the Audio service is not running n the internet says the dependency service or group failed to start. i cannot run anything in regular mode cause the first time that i click on any application my comp just freezes up. Ctrl+Alt+delete doesnt work. i have been trouble shooting for over day with no luck. i believe i may have updates something that has interfered with some of my old drivers. i cannot upon up my device driver in regular mode, nor in safe mode or in Cmd. it gives me a message saying that my MMC is not working and attempts to give a solution with no luck. if anyone has any good suggestion plz, i would appreciate it thanx guyz.

[Megabite]

Do you have the Vista disc?

[TerryNet]

I merged your threads here. Please do not open multiple threads on the same topic.

I edited your post #4 to remove your language that is inappropriate for a "family" forum.

My suggestion is to cut your losses and reinstall or "Recover" Vista.

[barreloffun]

srry about that i have been inactive in this forum for awhile. i forgot how to pull up my previous post and i didn't find my post when i did a search. As for the language wont happen again.

[barreloffun]

my problem was that i hadnt been able to locate the disc. however i just finally found it, i was wondering how i go about reinstalling or recovering vista now. im gonna make in attempt, i figure i need to save any important files that i dont want to be deleted. if anyone has any suggestion or types that would be greatly appreciated.

[TerryNet]

Apology accepted. Thank you.

Most people have their data in Documents, Pictures and/or Music. You probably want to save those folders. Presumably you would remember if you have saved any files or folders elsewhere.

You probably want to save your browser bookmarks or favorites. One way is to use the browser to export them to your Documents folder before making your backup. If you use Firefox I can tell you how to save your complete profile.

Likewise you probably want to save your address book or contact list and (some) mail messages. If you are using Thunderbird you can save the entire profile (including account information). Otherwise, look to see about exporting those to Documents or find out where the important files for your email client are stored.

Do you have a Vista installation DVD or do you have a Recovery disk from your PC manufacturer? Either way, you would boot to the DVD and go from there to install/Recover.

[barreloffun]

yes i do have cd. im having trouble saving my information though. im trying to move my files in safe mode with networking from one laptop to another, through my network. my wireless driver doesnt work and now that i have plugged directly in to the networking hub, a message saying the dependency service or group failed to start.

[barreloffun]

i tried to reinstalling and reformating vista on the comp. with no luck. is there any site that i can go to that can help guide me through this process?

[TerryNet]

is there any site that i can go to that can help guide me through this process?

Often we can do that on this site. Or link to a good "how to" site. But, we need to know precisely what you are trying to do. Rescue data? Format the drive (or at least the partition)? Install Vista using an installation DVD? Use a Recovery DVD or CD?

[barreloffun]

I decided in the end since the computer was over two years old too give up on it. The power supply in the back was malfunctioning also. It never registered that the adapter was plugged in when it was, i didnt have all do to fiddle around with it till it was resting in the right place and charged. on top of that the battery was only lasting for around 40 min when not plugged in. so, I bought a new machine and I think i got ripped off, but hey thats life. Thanx for all the help and once again srry about the language but these things can be frustrating at times.