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Solved: Cannot close IE8


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sherri29's Avatar
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26-Nov-2010, 10:03 AM #1
Question Solved: Cannot close IE8
For the past week or week and a half...I cannot close IE (I am running Vista Home )

When i am thru viewing a page in IE and click the "x" it has the grey pop up windoow with the black bar running across it that has a "close " button...I hit that and it still won't close .. I can't even right click it from the toolbar to close it....I have to go thru Ctrl/Alt/Delete then I have to go to the tak manager EVERY Single tme or shut down completely.

I have noticed that I no longer have my Google Toolbar and I really like that. there is a MSN/Bing search engine on here now and Ii don't remember installilng that...I don't like it... I want my old IE8 with the Google toolbar back.

I did check for windows update and was told there were no updates to install.

Do I need to run a Hijack this? I don't even remember how to do that...and don't remember what I ran it for, but I was told by someone on here at Tech Guys to do it and it cleared whatever my problem was.

Please help..I don't know what to do. and more importantly I don't know how to do it.
Thanks for any help y'all can give me.
Sherri..
Megabite's Avatar
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26-Nov-2010, 10:15 AM #2
Do you have the same problem if you right click the IE Short cut and run without Add-Ons
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26-Nov-2010, 10:38 AM #3
For your Google toolbar issue, click Tools > Manage Addons > Search Providers. Enable the one for Google (if it is still there) and disable the one for MSN/Bing.

For the unable to close IE8 issue, click Tools > Manage Addons > Toolbars and Extensions. Disable all of the non-Microsoft addons that have dates since you noticed the problem. If that corrects the problem, try re-enabling them one at a time until the problem comes back. I don't know for sure if addons are the problem but it is a good place to start.

FWIW I had a similar issue when I would click the "X" to close, IE8 would close but it took a good 10-15 seconds. That problem eventually went away by itself.
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26-Nov-2010, 11:11 AM #4
Quote:
Originally Posted by Megabite View Post
Do you have the same problem if you right click the IE Short cut and run without Add-Ons
Do you mean I need to right click on IE (on my desktop) and click that everytime before I open it? I have a Google icon on my desktop and I just double click to open it ...I did try to right click on that Google Icon and there is no choice to run it "without add ons".

Can I open Google and go up to the top and delete the add ons? I never use them...I only use the File/Copy & paste/
There is so much I still don't understand about this computer.
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26-Nov-2010, 02:52 PM #5
How to Run IE8 Without Add-ons

Quote:
Do you mean I need to right click on IE (on my desktop) and click that everytime before I open it?
No, it's only for troubleshooting purposes.
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26-Nov-2010, 07:36 PM #6
Quote:
Originally Posted by Phantom010 View Post
How to Run IE8 Without Add-ons


No, it's only for troubleshooting purposes.
OK thanks. I just finished following along nwoth the "How to run IE8 without Add-Ons...then I closed down my computer restarted it and it still won't close until I go to the task manager.

Any more suggestions?
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26-Nov-2010, 07:38 PM #7
Quote:
Originally Posted by Frank4d View Post
For your Google toolbar issue, click Tools > Manage Addons > Search Providers. Enable the one for Google (if it is still there) and disable the one for MSN/Bing.

For the unable to close IE8 issue, click Tools > Manage Addons > Toolbars and Extensions. Disable all of the non-Microsoft addons that have dates since you noticed the problem. If that corrects the problem, try re-enabling them one at a time until the problem comes back. I don't know for sure if addons are the problem but it is a good place to start.

FWIW I had a similar issue when I would click the "X" to close, IE8 would close but it took a good 10-15 seconds. That problem eventually went away by itself.
Still won't work for me... I click on the "x" and get the black bar...so, I wait until the other grey box comes up with the "close Program" button...hit that and it still won't close ...it is just an endless loop...I am at my wits end.
I disabled every add on.
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26-Nov-2010, 07:44 PM #8
You could post your HijackThis log and see if anything shows up


Download HijackThis to your desktop
  • Click on Executable
  • Click Run and Install
  • it will launch Hijack This
  • Click on "scan system and save a logfile" usually in notepad
  • Copy and Paste the logfile in your next post
  • Using Ctrl+A to copy All and Ctrl+C to copy and Ctrl+V to paste.
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26-Nov-2010, 09:08 PM #9
Quote:
Originally Posted by Megabite View Post
You could post your HijackThis log and see if anything shows up


Download HijackThis to your desktop
  • Click on Executable
  • Click Run and Install
  • it will launch Hijack This
  • Click on "scan system and save a logfile" usually in notepad
  • Copy and Paste the logfile in your next post
  • Using Ctrl+A to copy All and Ctrl+C to copy and Ctrl+V to paste.
I hope this is what you want ..and I hope i did it right...

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:07:03 PM, on 11/26/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18975)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Hewlett-Packard\HP Wireless Elite Keyboard\HPKEYBOARDg.EXE
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\shedra\AppData\Roaming\HP SimpleSave Application\HPSSBackupMonitor.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Hewlett-Packard\KBD\kbd.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Windows Live\Companion\companionuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\shedra\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ASICW1LK\HijackThis[1].exe
C:\Windows\explorer.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSN
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\4.3.0.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\4.3.0.5\IPSBHO.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: LocationFinder Class - {BC0E8AD7-13AA-4694-8EDD-0246BC47A35F} - C:\Program Files\Skyhook Wireless\Loki ActiveX Component\versions\3.4.2.13\loki.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\4.3.0.5\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\Program Files\Hewlett-Packard\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "c:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "c:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "c:\Program Files\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [TSMAgent] "c:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "c:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Corel File Shell Monitor] C:\Program Files\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [DVDAgent] "c:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [Nikon Transfer Monitor] C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [HP KEYBOARDg] "C:\Program Files\Hewlett-Packard\HP Wireless Elite Keyboard\HPKEYBOARDg.EXE"
O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: HP SimpleSave Monitor.lnk = C:\Users\shedra\AppData\Roaming\HP SimpleSave Application\StartHelper.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: PictureMover.lnk = C:\Program Files\PictureMover\Bin\PictureMover.exe
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite....x/qtplugin.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...tup1.0.1.1.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C0546016-FEDB-4D02-87E8-BD9C83418E3A}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: BackupService - ArcSoft, Inc. - C:\Users\shedra\AppData\Roaming\HP SimpleSave Application\uUACTokenSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe

--
End of file - 14998 bytes
Phantom010's Avatar
Phantom010 has a Photo Album
Computer Specs
Trusted Advisor with 32,317 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
26-Nov-2010, 09:35 PM #10
You have way too many programs loading with Windows at Startup.


Press the Windows key + R to open a Run box.

Type msconfig

Select the Startup tab.

Uncheck the following entries:


O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe

O4 - HKLM\..\Run: [KBD] C:\Program Files\Hewlett-Packard\KBD\KbdStub.EXE

O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r

O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

O4 - HKLM\..\Run: [UpdateP2GoShortCut] "c:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\Power2Go"UpdateWithCreateOnce"SOFTWARE\CyberLink\Power2Go\6 .0"

O4 - HKLM\..\Run: [UpdatePDIRShortCut] "c:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"

O4 - HKLM\..\Run: [UpdatePSTShortCut] "c:\Program Files\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"

O4 - HKLM\..\Run: [TSMAgent] "c:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"

O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "c:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"

O4 - HKLM\..\Run: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [Corel File Shell Monitor] C:\Program Files\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe

O4 - HKLM\..\Run: [DVDAgent] "c:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe"

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"

O4 - HKLM\..\Run: [Nikon Transfer Monitor] C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = ?

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: PictureMover.lnk = C:\Program Files\PictureMover\Bin\PictureMover.exe


Reboot your computer.
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26-Nov-2010, 10:19 PM #11
Okay. Phantom 010...I unchecked everything you to had me uncheck...opened Google (IE) went to close it and it still won't close without going thru the task manager.

What is Plan B?
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26-Nov-2010, 10:37 PM #12
There's no difference when running IE8 without the Add-ons, right?



Have you tried clearing Temporary Internet Files, Cookies and History?
  1. Open Internet Explorer 8.
  2. Click Tools > Internet Options > General tab.
  3. Under Browsing History, click Delete...
Have you tried resetting IE8?
  1. Open Internet Explorer.
  2. Click Tools, and then click Internet Options.
  3. Click the Advanced tab.
  4. Under Reset Internet Explorer Settings, click Reset.

Last edited by Phantom010; 26-Nov-2010 at 11:46 PM..
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27-Nov-2010, 12:35 PM #13
Quote:
Originally Posted by Phantom010 View Post
There's no difference when running IE8 without the Add-ons, right?



Have you tried clearing Temporary Internet Files, Cookies and History?
  1. Open Internet Explorer 8.
  2. Click Tools > Internet Options > General tab.
  3. Under Browsing History, click Delete...
Have you tried resetting IE8?
  1. Open Internet Explorer.
  2. Click Tools, and then click Internet Options.
  3. Click the Advanced tab.
  4. Under Reset Internet Explorer Settings, click Reset.

I'm sorry I didn't realize I had to do it EACH time I opened IE (disable add-ons)
I followed your instructions from last night ( when i opened it this mornign..this morning) and IE8seems to be doing okay...I disabled all of those add on's that you said I should....did a restart and now it is back working like it should be...

Thanks you very much for all your help...It is/was very much appreciated.
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27-Nov-2010, 12:46 PM #14
You're welcome!
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27-Nov-2010, 01:36 PM #15
Quote:
Originally Posted by Phantom010 View Post
You're welcome!
PS...forgot to tell you which one was causing the problem...because after I disabled all of them I went back and was trying them one at a time like you suggested..and the one that was causing the problem ...believe it or not...was, Microsoft "messenger companion helper".
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