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Gateway notebook laptop


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tonchis's Avatar
tonchis tonchis is offline
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Join Date: Feb 2010
Location: Texas
Experience: Intermediate
12-Aug-2011, 05:27 PM
Exclamation Gateway notebook laptop
I have a Gateway notbook with windows xp and at startup it will not open but reports an error, (windows root \system32\hal.dll) file missing or corrup please reinstall a copy of the file.

thank you,

tonchis
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Tabvla Tabvla is offline
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Join Date: Apr 2006
Location: London, England
Experience: Advanced
12-Aug-2011, 05:45 PM
In simplified terms the Windows XP startup process follows this sequence (please note that this is simpliified)

PHASE 1 : Start > POST Sequence > Partition Table > MBR > Boot Code > ntldr

PHASE 2 : ntldr > boot.ini > ntdetect.com > ntoskrnl.exe > hal.dll > REGISTRY > winlogon.exe > lsass.exe > User Logon

As you can see from the above the hal.dll is need to be loaded prior to loading the REGISTRY. If you cannot load the REGISTRY then you cannot do much on a Windows XP machine.

Microsoft discusses startup issues in Article 314477 at the link below. Read through those parts of the Article that are applicable to the hal.dll problem and see if that is applicable to your issue.

http://support.microsoft.com/kb/314477

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