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Nod11's Avatar
Nod11 Nod11 is offline
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29-Feb-2012, 01:22 AM #1
Trouble installing Java
Hello,

When trying to intall Java (tm) on Google Chrome, I am experiencing the same problems as mentioned in this thread: http://forums.techguy.org/windows-xp...er-please.html

I have tried to install the offline version, but when I hit "install" on the first window of the wizard, the second window doesn't pop up at all. I have tried this a number of times, and it never works.

Any suggestions would be greatly appreciated.
Thanks in advance, Nod11
Betrayal's Avatar
Betrayal Betrayal is offline
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29-Feb-2012, 06:51 AM #2
Wait, have you tried any other browsers?

Maybe the version you are downloading does not support XP, google "Windows XP Java [TM] Downloads"
TOGG's Avatar
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29-Feb-2012, 09:18 AM #3
Have you seen these installation instructions from Oracle?:http://www.java.com/en/download/help...e_download.xml You are advised to remove older versions of Java (if any), and I always do so before installing the new one.
Mark1956's Avatar
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29-Feb-2012, 10:09 AM #4
Try running Java uninstaller before installing the new version.

The latest version of Java comes from Oracle and is at version 7.2.

This is the full canned response I use for updating Java, hope it helps.


Java
Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u2-windows-i586.exe (or jre-7u2-windows-x64.exe for 64-bit) to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.
__________________
Please Copy & Paste scan results into your replies, DO NOT send them as attachments or in Code or Quote boxes unless asked to.
TOGG's Avatar
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29-Feb-2012, 12:18 PM #5
I have been using Java 7 since it came out last August and haven't had any problems. Having said that, I'm only aware of one site I visit regularly that needs Java (I don't play online games!).

Oracle themselves have a notice on their site that they released 7 'to the developers' (however that is defined) and they still recommend the use of version 6 Update 31: http://www.java.com/en/download/faq/java7.xml 'Old' version here:http://www.java.com/en/download/manual.jsp
Mark1956's Avatar
Malware Removal Specialist with 13,919 posts.
 
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29-Feb-2012, 06:36 PM #6
I pass on a lot of security advice based on the knowledge of others and which Java version to use is no exception. My Malware Mentor who has also been a Microsoft MVP for many years advises the use of the latest version of Java as it contains further enhancements over previous versions, as explained in this link that you posted: http://www.java.com/en/download/faq/java7.xml

There have not been any problems reported with the latest version as far as I or my mentor are aware.
TOGG's Avatar
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29-Feb-2012, 09:06 PM #7
I wasn't suggesting that your post was in any way incorrect. It may be that 'the developers' have, by now, ironed out any problems in version 7 and Oracle may just have been slow to amend their website which, at this moment, is still 'recommending' the use of 6 U 31.

I remember not so long ago when Sun owned Java and they had a page on their site suggesting that people retained old versions for backward compatibility with software that might not work with new JRE's. They later included a statement that all old versions should be removed but didn't amend their previous advice for some time afterwards.
Mark1956's Avatar
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01-Mar-2012, 06:00 AM #8
I was not suggesting that your post was wrong either. I was just passing on the advice I have been given by my mentor. His view on this is that he will continue to recommend using the latest version V7.2 unless any problems are reported, which up to now has not happened. In respect of his vast experience and knowledge I can only follow the same advice.

EDIT: I have just checked the Oracle site and JRE is now on V7.3

Last edited by Mark1956; 01-Mar-2012 at 06:05 AM..
Nod11's Avatar
Nod11 Nod11 is offline
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02-Mar-2012, 01:07 AM #9
This was my first time installing Java, so there were no java programs when I checked the list. I tried downloading 7.3 versions (online&offline) on chrome and internet explorer. It keeps on telling me that the installation was aborted.
Mark1956's Avatar
Malware Removal Specialist with 13,919 posts.
 
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02-Mar-2012, 05:24 AM #10
Have you tried disabling all your security software during the installation.

This has a guide for most security software: HERE
Nod11's Avatar
Nod11 Nod11 is offline
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02-Mar-2012, 06:29 AM #11
Yeah, I tried that, but the message still appears.
Mark1956's Avatar
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02-Mar-2012, 07:12 AM #12
Ok, lets have a look at what is on your system, this may give some clues as to what is causing the problem.


HJT Instructions
Please download the HJT installer from Here Click on the big Green Download button.
In XP a warning bar may appear at the top of the browser page, click on it and select "Download File". Select "Run" in any security warning pop ups.
For Vista and Windows 7 a bar will appear at the bottom of the screen, keep selecting "Run".
NOTE For Windows 7 and Vista you must turn off the User Account Control to allow HJT to run correctly.
For Vista, click on Start and type User Accounts in the search box and hit Enter, click on Turn User Account Control on or off, uncheck the box to turn off UAC. For Windows 7 click on Start and type UAC in the box and hit Enter, then move the slider all the way to the bottom and click on ok.
This action is not required for Windows XP.
When the TrendMicro HJT install box appears, click on "Install", accept the licence agreement and allow it to continue, click on "Finish" when it appears.
  • It will be installed by default here: C:\Program Files\Trend Micro\HijackThis.
  • A shortcut to the application will also be placed on your Desktop.
  • Click on the shortcut on your desktop to run the program.
  • The folder HJT is where you will find the logs that you save. You will find this on the drive that Windows is installed on, usually C:.
  • The first time you open HijackThis, check the Main Menu button at the bottom center. When the main menu appears check the box "Show this window when I start HijackThis".
  • Click on "Do a system scan and save logfile." When the log pops up in Notepad, copy and paste that file back here as a New Message in this forum.
The use of HJT is purely for observation please do not try to fix anything with it or you may damage your system. If I see any suspicious files I will advise you to open a new thread in the Malware forum so an expert can help clean up your PC.


Please use HJT to post the uninstall list as follows:
  • Please click on the HJT shortcut on your desktop to run the program.
  • Go to the Main Menu and click on Open the Misc Tools section.
  • Then select Open Uninstall Manager in the left pane under System Tools.
  • Click on Save List to the right of the window.
  • Save the file, close HJT.
  • Open the list with Notepad and then copy and paste it into your next post.
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Tags
abort installation, google chrome, intallation problem, java

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