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problem using windowsxp ntbackup/restore


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tamspot tamspot is offline
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Join Date: Mar 2012
Location: leicester, uk
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03-Apr-2012, 10:29 AM #1
problem using windowsxp ntbackup/restore
Hi, as Iam 75yrs old and pc knowledge is very basic would greatly appreciate help with above problem. Having continual problems with "C" drive disk (64GB IDE), slow- freezing- not scrolling - pges not opening etc, told it was too small and could be damaged and I should replace it. I obtained a new 500GB SATA and dis-connected old disk and connected new disk. Then, using Windows installation disk, I installed Windows XP Home onto new disk in addition to drivers,firewall, anti-virus and Windows updates etc. everything seems to be ok on new disk and I have been using it with no problems. I now needed to transfer all my docs, folders, music, pictures etc from old "C" disk onto new "C" disk. Having an external hard disk "F" I then proceeded to install WindowsXP NTBackup onto both "C" discs, dis-connected new "C"disk and carried out the instructions to "backup" documents & folders etc from old "C" disk to "F" external disk. Appeared to be successful, took over 2hrs, as at end notice stated "backup completed" and it showed as "backup" folder (36GB) on "MY PC" - EXTERNAL "F" disk.

I then dis-connected old "C" disk and connected new "C" disk and carried out instructions to facilitate "restore" procedure from external "F" disk to new "C" disk. Took about 40mins and reported "restore" completed but on reading the report provided it then stated the following warning against every folder etc involved - "Unable to set the short 8.3 name for "C"/DOCS AND SETTINGS\OWNER\LOCAL SETTINGS\APPLICATION DATA\MICROSOFT INTERNET EXPLORER\RECOVERY\LAST ACTIVE\RECOVERY STORE followed by assorted figures and symbols --
Reason - "cannot create a file when that file already exists".

I am completely confused as I would have thought that,if new "C" disk did not contain any of the folders etc that I was trying to transfer from external "F" disk to install on new "C" disk, here would be no "existing files"!!!! What, if anything am I doing wrong???? Is there a different or easier way to do this???

Earliest response and any answers in the simplest "step-by-step" procedure would be much appreciated

best regards


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 1
Processor Count: 2
RAM: 1015 Mb
Graphics Card: Intel(R) 82865G Graphics Controller, 64 Mb
Hard Drives: C: Total - 476929 MB, Free - 430548 MB; F: Total - 476937 MB, Free - 229796 MB;
Motherboard: , 865M01
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled
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