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Internet Explorer is having problems


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gismo's Avatar
gismo gismo is offline
Computer Specs
Member with 40 posts.
THREAD STARTER
 
Join Date: Aug 2003
Location: Philippines
Experience: Intermediate
06-May-2012, 03:09 AM #1
Unhappy Internet Explorer is having problems
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Atom(TM) CPU N280 @ 1.66GHz, x86 Family 6 Model 28 Stepping 2
Processor Count: 2
RAM: 2039 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 224 Mb
Hard Drives: C: Total - 84811 MB, Free - 39580 MB; D: Total - 62761 MB, Free - 62658 MB;
Motherboard: ASUSTeK Computer INC., 1000HE
Antivirus: Webroot SecureAnywhere, Updated: Yes, On-Demand Scanner: Enabled
Hi Guy's,

It has been a long time since I needed your help in resolving computer and network problems.
I had tried to download a Security program when my Anti-virus (Webroot Anywhere) activated advising me that the program (pcsafedoctor) contained unsafe files. Please scan system before continuing. After scan it found 13 potential virus like files and pcsafedoctor.exe was quarantine. After this my Internet Explorer started doing weird things, plus I could not download any other Security software to scan my system. When I try to download any thing a get a pop-up box saying "unable to read files or folders" cannot read from disc. Not sure what is going on but I have tried everything to include "Restore" with no success. Tried to Restore three time with no success. Below is log files from DDS and Hijack this.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Donall Willis at 14:01:28 on 2012-05-06
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.1423 [GMT 8:00]
.
AV: Webroot SecureAnywhere *Enabled/Updated* {D486329C-1488-4CEB-9CC8-D662B732D904}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
uURLSearchHooks: BrotherSoft Extreme Toolbar: {51a86bb3-6602-4c85-92a5-130ee4864f13} - c:\program files\brothersoft_extreme\prxtbBrot.dll
uURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\prxtbBitT.dll
mURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: {1036AD63-AEAC-460B-9060-C96005D4DC86} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: PCCBHO.CPCCBHO: {22fc6ce8-7d47-479f-b74a-bfbb04adb9af} - c:\program files\winferno\pc confidential\PCCBHO.dll
BHO: BrotherSoft Extreme Toolbar: {51a86bb3-6602-4c85-92a5-130ee4864f13} - c:\program files\brothersoft_extreme\prxtbBrot.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\prxtbBitT.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Privacy Safeguard BHO: {a42d2eb4-dd31-4bb5-8aa5-8d4e04806dbe} - c:\program files\privacysafeguard\PrivacySafeGuard.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Webroot Browser Helper Object: {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - c:\documents and settings\all users\application data\wrdata\pkg\LPBar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Webroot Toolbar: {97ab88ef-346b-4179-a0b1-7445896547a5} - c:\documents and settings\all users\application data\wrdata\pkg\LPBar.dll
TB: BrotherSoft Extreme Toolbar: {51a86bb3-6602-4c85-92a5-130ee4864f13} - c:\program files\brothersoft_extreme\prxtbBrot.dll
TB: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\prxtbBitT.dll
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\DTLite.exe" -autorun
mRun: [IgfxTray] "c:\windows\system32\igfxtray.exe"
mRun: [HotKeysCmds] "c:\windows\system32\hkcmd.exe"
mRun: [Persistence] "c:\windows\system32\igfxpers.exe"
mRun: [AsusTray] "c:\program files\eeepc\acpi\AsTray.exe"
mRun: [AsusACPIServer] "c:\program files\eeepc\acpi\AsAcpiSvr.exe"
mRun: [AsusEPCMonitor] "c:\program files\eeepc\acpi\AsEPCMon.exe"
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] "c:\windows\system32\ime\pintlgnt\ImScInst.exe" /SYNC
mRun: [PHIME2002ASync] "c:\windows\system32\ime\tintlgnt\TINTSETP.EXE" /SYNC
mRun: [PHIME2002A] "c:\windows\system32\ime\tintlgnt\TINTSETP.EXE" /IMEName
mRun: [KernelFaultCheck] "%systemroot%\system32\dumprep" 0 -k
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [RIMBBLaunchAgent.exe] "c:\program files\common files\research in motion\usb drivers\RIMBBLaunchAgent.exe"
mRun: [RTHDCPL] "RTHDCPL.EXE"
mRun: [Alcmtr] "ALCMTR.EXE"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [WRSVC] "c:\program files\webroot\WRSA.exe" -ul
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [pcsafedoctor.exe] c:\program files\pcsafedoctor\pcsafedoctor.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\superh~1.lnk - c:\program files\asus\eeepc\super hybrid engine\SuperHybridEngine.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-explorer: NoViewOnDrive = 0 (0x0)
uPolicies-explorer: DisableLocalMachineRun = 0 (0x0)
uPolicies-explorer: DisableLocalMachineRunOnce = 0 (0x0)
uPolicies-explorer: DisableCurrentUserRun = 0 (0x0)
uPolicies-explorer: DisableCurrentUserRunOnce = 0 (0x0)
uPolicies-explorer: NoFile = 0 (0x0)
uPolicies-explorer: HideClock = 0 (0x0)
uPolicies-explorer: NoDevMgrUpdate = 0 (0x0)
uPolicies-explorer: NoDFSTab = 0 (0x0)
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
uPolicies-explorer: NoEncryptOnMove = 0 (0x0)
uPolicies-explorer: NoResolveTrack = 0 (0x0)
uPolicies-explorer: NoStartMenuSubFolders = 0 (0x0)
uPolicies-system: NoDispAppearancePage = 0 (0x0)
uPolicies-system: NoDispSettingsPage = 0 (0x0)
mPolicies-explorer: NoViewOnDrive = 0 (0x0)
mPolicies-explorer: DisableLocalMachineRun = 0 (0x0)
mPolicies-explorer: DisableLocalMachineRunOnce = 0 (0x0)
mPolicies-explorer: DisableCurrentUserRun = 0 (0x0)
mPolicies-explorer: DisableCurrentUserRunOnce = 0 (0x0)
mPolicies-explorer: NoFile = 0 (0x0)
mPolicies-explorer: HideClock = 0 (0x0)
mPolicies-explorer: NoDevMgrUpdate = 0 (0x0)
mPolicies-explorer: NoDFSTab = 0 (0x0)
mPolicies-explorer: NoWindowsUpdate = 0 (0x0)
mPolicies-explorer: NoEncryptOnMove = 0 (0x0)
mPolicies-explorer: NoResolveTrack = 0 (0x0)
mPolicies-explorer: NoStartMenuSubFolders = 0 (0x0)
mPolicies-system: NoDispAppearancePage = 0 (0x0)
mPolicies-system: NoDispSettingsPage = 0 (0x0)
dPolicies-explorer: NoViewOnDrive = 0 (0x0)
dPolicies-explorer: DisableLocalMachineRun = 0 (0x0)
dPolicies-explorer: DisableLocalMachineRunOnce = 0 (0x0)
dPolicies-explorer: DisableCurrentUserRun = 0 (0x0)
dPolicies-explorer: DisableCurrentUserRunOnce = 0 (0x0)
dPolicies-explorer: NoFile = 0 (0x0)
dPolicies-explorer: HideClock = 0 (0x0)
dPolicies-explorer: NoDevMgrUpdate = 0 (0x0)
dPolicies-explorer: NoDFSTab = 0 (0x0)
dPolicies-explorer: NoWindowsUpdate = 0 (0x0)
dPolicies-explorer: NoEncryptOnMove = 0 (0x0)
dPolicies-explorer: NoResolveTrack = 0 (0x0)
dPolicies-explorer: NoStartMenuSubFolders = 0 (0x0)
dPolicies-system: NoDispAppearancePage = 0 (0x0)
dPolicies-system: NoDispSettingsPage = 0 (0x0)
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - c:\program files\winferno\pc confidential\PCConfidential.exe
IE: {76c5fb99-dd0a-4186-9e75-65d1bf3da283} - c:\program files\amazon\add to wish list ie extension\run.htm
IE: {925DAB62-F9AC-4221-806A-057BFB1014AA} - c:\program files\winferno\pc confidential\PCConfidential.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mi1933~1\office12\ONBttnIE.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
Trusted Zone: msn.com\www.ph
Trusted Zone: softpedia.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{77DF17B2-55C8-4531-8FEE-809377320AA3} : DhcpNameServer = 192.168.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
.
============= SERVICES / DRIVERS ===============
.
R0 WRkrn;WRkrn;c:\windows\system32\drivers\WRkrn.sys [2011-11-1 110632]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2012-4-15 242240]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-9-20 136176]
S2 WRSVC;WRSVC;c:\program files\webroot\WRSA.exe [2011-11-1 667272]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-4 257696]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-9-20 136176]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
.
=============== File Associations ===============
.
JSEFile="%SystemRoot%\System32\WScript.exe" "%1" %*
.
=============== Created Last 30 ================
.
2012-05-05 15:00:25 -------- d-----w- c:\documents and settings\donall willis\application data\com.adobe.downloadassistant.AdobeDownloadAssistant
2012-05-05 14:57:02 -------- d-----w- c:\program files\Adobe Download Assistant
2012-05-05 06:48:00 -------- d-----w- c:\windows\system32\wbem\Logs
2012-05-05 05:40:01 34736 ----a-w- c:\windows\system32\drivers\RKHit.sys
2012-05-05 05:40:00 -------- d-----w- c:\program files\PCSafeDoctor
2012-05-04 13:34:12 -------- d-----w- c:\documents and settings\donall willis\local settings\application data\CRE
2012-05-04 13:33:56 -------- d-----w- c:\documents and settings\donall willis\local settings\application data\BitTorrentBar
2012-05-04 13:33:10 -------- d-----w- c:\program files\BitTorrentBar
2012-05-04 11:40:13 6734704 ----a-w- c:\documents and settings\all users\application data\microsoft\windows defender\definition updates\{3c24e4ea-bbb6-490d-9c42-b9a12ebf84e1}\mpengine.dll
2012-04-23 14:50:23 2440 ----a-w- c:\windows\system32\ASOROSet.bin
2012-04-23 14:41:09 -------- d-----w- c:\documents and settings\donall willis\application data\Reviversoft
2012-04-23 14:37:34 17224 ----a-w- c:\windows\system32\roboot.exe
2012-04-23 13:53:02 -------- d-----w- c:\program files\Reviversoft
2012-04-22 13:27:17 -------- d-----w- c:\documents and settings\donall willis\application data\Unity
2012-04-22 13:24:07 -------- d-----w- c:\documents and settings\donall willis\local settings\application data\Unity
2012-04-22 13:09:55 -------- d-----w- c:\program files\Gremlin Interactive
2012-04-22 13:09:21 283648 ----a-w- c:\windows\uninst.exe
2012-04-22 13:09:16 -------- d-----w- c:\documents and settings\donall willis\WINDOWS
2012-04-16 13:00:32 -------- d-----w- c:\documents and settings\donall willis\local settings\application data\BrotherSoft_Extreme
2012-04-16 13:00:28 -------- d-----w- c:\program files\BrotherSoft_Extreme
2012-04-16 12:50:46 -------- d-----w- c:\documents and settings\donall willis\application data\GetRightToGo
2012-04-16 05:17:00 -------- d-----w- c:\program files\OCB
2012-04-16 02:40:49 -------- d-----w- c:\program files\PrivacySafeGuard
2012-04-16 02:40:31 -------- d-----w- c:\program files\BitTorrent
2012-04-16 02:37:53 -------- d-----w- c:\documents and settings\donall willis\application data\BitTorrent
2012-04-16 01:44:31 -------- d--h--w- c:\windows\PIF
2012-04-15 13:50:50 -------- d-----w- c:\documents and settings\donall willis\application data\PriceGong
2012-04-15 13:50:19 -------- d-----w- c:\documents and settings\donall willis\local settings\application data\Webroot
2012-04-15 13:50:10 -------- d-----w- c:\documents and settings\donall willis\.swt
2012-04-15 13:50:02 -------- d-----w- c:\documents and settings\donall willis\application data\Azureus
2012-04-15 13:48:18 -------- d-----w- c:\program files\Conduit
2012-04-15 13:48:14 -------- d-----w- c:\documents and settings\donall willis\local settings\application data\Conduit
2012-04-15 13:05:52 6664768 ----a-w- c:\program files\common files\wruninstall.exe
2012-04-15 12:38:24 242240 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys
2012-04-15 12:37:42 -------- d-----w- c:\program files\DAEMON Tools Lite
2012-04-15 12:25:49 473656 ----a-w- c:\windows\system32\drivers\sptd.sys
2012-04-15 12:23:08 -------- d-----w- c:\documents and settings\donall willis\application data\DAEMON Tools Lite
2012-04-15 12:22:58 -------- d-----w- c:\documents and settings\all users\application data\DAEMON Tools Lite
2012-04-13 11:12:51 -------- d-----w- c:\documents and settings\donall willis\local settings\application data\FixItCenter
2012-04-13 10:56:36 -------- d-----w- c:\windows\MATS
2012-04-13 10:56:33 -------- d-----w- c:\program files\Microsoft Fix it Center
2012-04-13 01:23:00 -------- d-----w- c:\program files\iPod
2012-04-13 01:22:30 -------- d-----w- c:\program files\iTunes
.
==================== Find3M ====================
.
2012-05-05 14:48:30 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-05-05 14:48:30 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-04-25 08:05:02 148176 ----a-w- c:\windows\system32\WRusr.dll
2012-04-25 08:05:02 110632 ----a-w- c:\windows\system32\drivers\WRkrn.sys
2012-03-18 07:26:00 73728 ----a-w- c:\windows\system32\javacpl.cpl
2012-03-18 07:26:00 472808 ----a-w- c:\windows\system32\deployJava1.dll
2012-03-01 11:01:32 916992 ----a-w- c:\windows\system32\wininet.dll
2012-03-01 11:01:32 43520 ------w- c:\windows\system32\licmgr10.dll
2012-03-01 11:01:32 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-02-29 14:10:16 177664 ----a-w- c:\windows\system32\wintrust.dll
2012-02-29 14:10:16 148480 ----a-w- c:\windows\system32\imagehlp.dll
2012-02-29 12:17:40 385024 ------w- c:\windows\system32\html.iec
2012-02-23 02:18:36 237072 ------w- c:\windows\system32\MpSigStub.exe
2008-05-07 08:34:00 15523560 ----a-w- c:\program files\U1 Setup.exe
.
============= FINISH: 14:02:00.26 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 5/21/2011 3:31:06 AM
System Uptime: 5/6/2012 1:07:21 PM (0 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | 1000HE
Processor: Intel(R) Atom(TM) CPU N280 @ 1.66GHz | PBGA 437 | 1662/167mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 83 GiB total, 38.687 GiB free.
D: is FIXED (NTFS) - 61 GiB total, 61.19 GiB free.
E: is Removable
F: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP110: 2/8/2012 9:06:17 PM - System Checkpoint
RP111: 2/10/2012 12:23:18 PM - System Checkpoint
RP112: 2/17/2012 9:34:37 PM - Software Distribution Service 3.0
RP113: 2/20/2012 10:23:07 PM - Removed Java(TM) 6 Update 24
RP114: 2/20/2012 10:24:06 PM - Installed Java(TM) 6 Update 31
RP115: 2/22/2012 10:58:08 AM - System Checkpoint
RP116: 3/2/2012 10:36:44 AM - Installed DirectX
RP117: 3/2/2012 10:37:34 AM - Installed DirectX
RP118: 3/3/2012 11:50:55 AM - Configured ASUSUpdate
RP119: 3/3/2012 11:51:53 AM - Configured ASUSUpdate
RP120: 3/3/2012 11:53:38 AM - Removed ASUSUpdate
RP121: 3/3/2012 11:54:20 AM - Installed ASUSUpdate
RP122: 3/5/2012 9:17:50 PM - System Checkpoint
RP123: 3/14/2012 9:59:16 AM - Software Distribution Service 3.0
RP124: 3/15/2012 8:41:44 PM - Software Distribution Service 3.0
RP125: 3/17/2012 1:15:58 PM - System Checkpoint
RP126: 3/17/2012 8:46:37 PM - Restore Operation
RP127: 3/17/2012 10:16:38 PM - Restore Operation
RP128: 3/17/2012 11:48:52 PM - Configured Microsoft Office Ultimate 2007
RP129: 3/18/2012 7:15:19 AM - Software Distribution Service 3.0
RP130: 3/18/2012 9:56:28 AM - Installed Windows Defender
RP131: 3/18/2012 10:02:13 AM - Software Distribution Service 3.0
RP132: 3/18/2012 10:14:37 AM - Software Distribution Service 3.0
RP133: 3/18/2012 3:12:27 PM - Removed iTunes
RP134: 3/18/2012 3:19:43 PM - Removed Java(TM) 6 Update 3
RP135: 3/18/2012 3:25:21 PM - Removed Java(TM) 6 Update 24
RP136: 3/18/2012 3:25:51 PM - Installed Java(TM) 6 Update 31
RP137: 3/18/2012 3:34:40 PM - Installed iTunes
RP138: 3/25/2012 12:29:22 PM - Software Distribution Service 3.0
RP139: 3/27/2012 6:09:22 PM - Software Distribution Service 3.0
RP140: 3/28/2012 6:11:46 PM - System Checkpoint
RP141: 3/31/2012 9:32:26 AM - Software Distribution Service 3.0
RP142: 4/4/2012 2:21:12 PM - Software Distribution Service 3.0
RP143: 4/6/2012 2:45:55 PM - Software Distribution Service 3.0
RP144: 4/8/2012 8:08:59 PM - System Checkpoint
RP145: 4/11/2012 6:25:57 PM - Software Distribution Service 3.0
RP146: 4/11/2012 8:03:07 PM - Software Distribution Service 3.0
RP147: 4/13/2012 11:40:56 AM - System Checkpoint
RP148: 4/13/2012 3:19:53 PM - Software Distribution Service 3.0
RP149: 4/14/2012 7:19:31 PM - System Checkpoint
RP150: 4/15/2012 8:25:49 PM - SPTD setup V1.80
RP151: 4/16/2012 10:23:07 PM - System Checkpoint
RP152: 4/17/2012 6:09:07 PM - Software Distribution Service 3.0
RP153: 4/19/2012 7:15:42 PM - System Checkpoint
RP154: 4/21/2012 12:20:38 PM - System Checkpoint
RP155: 4/21/2012 4:21:50 PM - Software Distribution Service 3.0
RP156: 4/22/2012 10:26:18 PM - System Checkpoint
RP157: 4/23/2012 10:18:19 PM - Registry Reviver
RP158: 4/23/2012 10:44:02 PM - Registry Reviver
RP159: 4/25/2012 12:10:03 PM - Software Distribution Service 3.0
RP160: 4/27/2012 7:31:26 PM - Software Distribution Service 3.0
RP161: 5/1/2012 6:24:35 PM - Software Distribution Service 3.0
RP162: 5/4/2012 7:40:06 PM - Software Distribution Service 3.0
RP163: 5/5/2012 12:32:26 PM - Restore Operation
RP164: 5/5/2012 12:41:09 PM - Restore Operation
RP165: 5/6/2012 12:59:43 PM - System Checkpoint
.
==== Installed Programs ======================
.
.
7-Zip 9.20
Actua Golf 2 F1.5
Adabas D 13.01.00
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.3)
Amazon Add to Wish List IE Extension 1.2
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Asus ACPI Driver
ASUSUpdate for Eee PC
Atheros Client Installation Program
Atheros Communications Inc.(R) AR8121/AR8113/AR8114 Gigabit/Fast Ethernet Driver
Azurewave Wireless LAN
BitTorrent
BitTorrentBar Toolbar
BlackBerry Desktop Software 6.0.2
BlackBerry Device Software Updater
Bonjour
BrotherSoft Extreme Toolbar
Cisco Network Magic
DAEMON Tools Lite
Eee Instant Key
Eee Storage 1.2.16.309
GDR 4060 for SQL Server Database Services 2005 ENU (KB2494113)
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Intel(R) Graphics Media Accelerator Driver
Internet Explorer (Enable DEP)
InterVideo Register Manager
InterVideo WinDVD
iTunes
Java Auto Updater
Java(TM) 6 Update 31
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Automated Troubleshooting Services Shim
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Fix it Center
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Web Components
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Accounting 2007
Microsoft Office Accounting ADP Payroll Addin
Microsoft Office Accounting Equifax Addin
Microsoft Office Accounting Fixed Asset Manager
Microsoft Office Accounting PayPal Addin
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Ultimate 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser
Network Magic
Norton Security Scan
OCB for WinRAR
PC Confidential 2008
PCSafeDoctor
Privacy SafeGuard version 1.0
Pure Networks Platform
QuickTime
Realtek High Definition Audio Driver
Registry Reviver
Remove on Reboot Shell Extension
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB2497640)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
Skype™ 3.6
StarOffice 8 ASUS Edition
Super Hybrid Engine
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2598306) 32-Bit Edition
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB898461)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951618-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB953356)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebEx Support Manager for Internet Explorer
WebFldrs XP
Webroot SecureAnywhere
WIDCOMM Bluetooth Software
Windows Defender
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live installer
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell(TM) 1.0
Windows Search 4.0
WinRAR 4.11 (32-bit)
Yahoo! BrowserPlus 2.9.8
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
5/6/2012 1:32:13 PM, error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort0.
5/6/2012 1:31:20 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
5/5/2012 9:35:37 AM, error: Dhcp [1002] - The IP address lease 192.168.0.13 for the Network Card with network address 0022437AEC69 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
5/5/2012 12:30:56 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
5/4/2012 9:49:59 PM, error: Service Control Manager [7034] - The Pure Networks Platform Service service terminated unexpectedly. It has done this 1 time(s).
5/4/2012 7:30:56 PM, error: Dhcp [1002] - The IP address lease 192.168.0.12 for the Network Card with network address 0022437AEC69 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
5/1/2012 6:14:55 PM, error: Dhcp [1002] - The IP address lease 192.168.0.11 for the Network Card with network address 0022437AEC69 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
4/30/2012 6:48:43 PM, error: DCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {BA126AD1-2166-11D1-B1D0-00805FC1270E} to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20). This security permission can be modified using the Component Services administrative tool.
4/29/2012 5:06:51 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
4/29/2012 5:06:43 PM, error: Dhcp [1002] - The IP address lease 192.168.0.10 for the Network Card with network address 0022437AEC69 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
.
==== End Of File ===========================

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:10:56 PM, on 5/6/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
R3 - URLSearchHook: BrotherSoft Extreme Toolbar - {51a86bb3-6602-4c85-92a5-130ee4864f13} - C:\Program Files\BrotherSoft_Extreme\prxtbBrot.dll
R3 - URLSearchHook: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBitT.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: (no name) - {1036AD63-AEAC-460B-9060-C96005D4DC86} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: PCCBHO.CPCCBHO - {22FC6CE8-7D47-479F-B74A-BFBB04ADB9AF} - C:\Program Files\Winferno\PC Confidential\PCCBHO.dll
O2 - BHO: BrotherSoft Extreme - {51a86bb3-6602-4c85-92a5-130ee4864f13} - C:\Program Files\BrotherSoft_Extreme\prxtbBrot.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: BitTorrentBar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBitT.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Privacy SafeGuard - {A42D2EB4-DD31-4BB5-8AA5-8D4E04806DBE} - C:\Program Files\PrivacySafeGuard\PrivacySafeGuard.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Webroot Browser Helper Object - {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\Documents and Settings\All Users\Application Data\WRData\pkg\LPBar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Webroot Toolbar - {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\Documents and Settings\All Users\Application Data\WRData\pkg\LPBar.dll
O3 - Toolbar: BrotherSoft Extreme Toolbar - {51a86bb3-6602-4c85-92a5-130ee4864f13} - C:\Program Files\BrotherSoft_Extreme\prxtbBrot.dll
O3 - Toolbar: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBitT.dll
O4 - HKLM\..\Run: [IgfxTray] "C:\WINDOWS\system32\igfxtray.exe"
O4 - HKLM\..\Run: [HotKeysCmds] "C:\WINDOWS\system32\hkcmd.exe"
O4 - HKLM\..\Run: [Persistence] "C:\WINDOWS\system32\igfxpers.exe"
O4 - HKLM\..\Run: [AsusTray] "C:\Program Files\EeePC\ACPI\AsTray.exe"
O4 - HKLM\..\Run: [AsusACPIServer] "C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe"
O4 - HKLM\..\Run: [AsusEPCMonitor] "C:\Program Files\EeePC\ACPI\AsEPCMon.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] "C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /SYNC
O4 - HKLM\..\Run: [PHIME2002A] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /IMEName
O4 - HKLM\..\Run: [KernelFaultCheck] "%systemroot%\system32\dumprep" 0 -k
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] "C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe"
O4 - HKLM\..\Run: [RTHDCPL] "RTHDCPL.EXE"
O4 - HKLM\..\Run: [Alcmtr] "ALCMTR.EXE"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [WRSVC] "C:\Program Files\Webroot\WRSA.exe" -ul
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [pcsafedoctor.exe] C:\Program Files\PCSafeDoctor\pcsafedoctor.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: SuperHybridEngine.lnk = ?
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - C:\Program Files\Winferno\PC Confidential\PCConfidential.exe
O9 - Extra 'Tools' menuitem: PC Confidential - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - C:\Program Files\Winferno\PC Confidential\PCConfidential.exe
O9 - Extra button: Add to Wish List - {76c5fb99-dd0a-4186-9e75-65d1bf3da283} - C:\Program Files\Amazon\Add to Wish List IE Extension\run.htm
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: PC Confidential - {925DAB62-F9AC-4221-806A-057BFB1014AA} - C:\Program Files\Winferno\PC Confidential\PCConfidential.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: WRSVC - Webroot - C:\Program Files\Webroot\WRSA.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 14635 bytes


I hope you can find something!!!! Thanks Guy's
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
Computer Specs
Trusted Advisor with 55,500 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
06-May-2012, 04:56 AM #2
Besides the severely-bloated startup load in that computer that needs to be trimmed, your computer has a number of other issues that need to be addressed.

Do the following in the order that they're listed.

------------------------------------------------

Go to Control Panel - Add Or Remove Programs, then get rid of

BitTorrent

BitTorrentBar Toolbar

Norton Security Scan

PC Confidential 2008

PCSafeDoctor

Registry Reviver

Windows Defender

Windows Search 4.0


------------------------------------------------

After the above has been done and the computer restarted, download and save the free version of

Malwarebytes Anti-Malware 1.61.0.1400

SUPERAntiSpyware 5.0.0.1148

then install them.

Make sure to update their definition files during the install process.

Decline and opt out to install any extras, such as toolbars, that they offer.

After they're installed and updated and the computer restarted, run a quick scan with each one.

After each scan is finished, select and remove EVERYTHING that was found.

------------------------------------------------

Click Start - Run, then type in

%temp%

and then click OK.

Click Start - Run, then type in

c:\windows\temp

and then click OK.

Once those 2 temp folders appear and you can view their contents, select and delete EVERYTHING that's inside them.

If a few files resist being deleted, that's normal behavior. Leave them alone and delete EVERYTHING else.

If a massive number of files are being deleted, the computer may appear to "hang". Be patient and wait for the deletion process to finish.

After it's done, restart the computer.

------------------------------------------------
gismo's Avatar
gismo gismo is offline
Computer Specs
Member with 40 posts.
THREAD STARTER
 
Join Date: Aug 2003
Location: Philippines
Experience: Intermediate
09-May-2012, 01:06 AM #3
Sorry for the late response! I performed everything you advised and the computer now have speed. The two downloads found 9 and 9 bad files or cookies. However, I think there is still a bug here because, when I go to my "Content.IE5" folder, it tells me access denied because of security settings. Never had this problem in the pass. I also tried to rename the "System Volume Information" folder to System Volume Information2" so I can Restore back to February. Everything was find in February. Access denied, check disk write protection. WOW!
Do you know of anything other i can try?
Thank you so much for your help because it was greatly needed.
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
Computer Specs
Trusted Advisor with 55,500 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
09-May-2012, 09:47 AM #4
What's the point of completing my instructions in post #2 if you're going to revert that computer back to February afterwards?

You need to stop relying on System Restore every time you have some little "hiccup" with that computer because you can make the situation worse.

You also need to stop trying to rename crucial system folders.

----------------------------------------------------------
gismo's Avatar
gismo gismo is offline
Computer Specs
Member with 40 posts.
THREAD STARTER
 
Join Date: Aug 2003
Location: Philippines
Experience: Intermediate
10-May-2012, 06:44 AM #5
Microsoft advised to Restore back to working platform. Then try to deal with the problem of not being able to start other programs. It seems like you may have a Trojan. However, the problem has been resolve and i would like to continue with getting rid of my severely-bloated startup load and address the other issues if possible.
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
Computer Specs
Trusted Advisor with 55,500 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
10-May-2012, 10:31 AM #6
Go to Start - Run - MSCONFIG - OK - "Startup" tab.

Write down only the names in the "Startup Item" column that have a checkmark next to them.

If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

Submit those names here in a vertical list.

Make sure to spell them EXACTLY as you see them there.

----------------------------------------------------------------
jakey8's Avatar
jakey8 jakey8 is offline
Computer Specs
Account Disabled with 344 posts.
 
Join Date: Aug 2009
Experience: Intermediate
10-May-2012, 02:41 PM #7
Since flavallee hasn't posted this idea yet, I'll post it.

Go to Start ? Control Panel > Add Or Remove Programs and delete Webroot SecureAnywhere
---------------------------------------------------------------------

Then, go here and download MSE (Microsoft Security Essentials). Close all open windows, then double-click the installer to run it.
--------------------------------------------------------------------

Last edited by jakey8; 11-May-2012 at 01:30 PM..
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
Computer Specs
Trusted Advisor with 55,500 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
10-May-2012, 07:01 PM #8
I agree. Get rid of Webroot SecureAnywhere and then replace it with Microsoft Security Essentials 4.0.1526.0 - which is very user-friendly and well recommended here.

----------------------------------------------------------
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