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Solved: Java Icon not in control panel


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Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,004 posts.
 
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30-May-2012, 08:34 AM #46
Please disable Comodo now then and your other security programs and run ComboFix.
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30-May-2012, 02:36 PM #47
This morning PCtools spyware doctor found the following issues, I have since restarted my pc and ran the scan again and found no more at this time:
Trojan-downloader.murlo(22 items), Trojan.generic(20 items).

Do you still want me to run the combofix?
Cookiegal's Avatar
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30-May-2012, 03:06 PM #48
Yes but I need to know where it found them.
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30-May-2012, 03:17 PM #49
It looks like it is IE, but I dont know how to tell for sure for the generic one. And LEGACY_CATCH ME for the murlo one.
I tried to do the combofix, it says the file is damaged, NSIS error.

Last edited by redkidsdog; 30-May-2012 at 03:43 PM..
Cookiegal's Avatar
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30-May-2012, 04:00 PM #50
Spyware Doctor should have a log. Please post that.
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30-May-2012, 04:16 PM #51
I am looking all over for a log for pctools, cant find one. I cant copy and paste it either.
Cookiegal's Avatar
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30-May-2012, 04:21 PM #52
OK. Let's just try running ComboFix please. Before running it though, try this to kill other processes:

Download and run the following tool to help allow other programs to run. (Courtesy of BleepingComputer.com)
There are 4 different versions. If one of them won't run then download and try to run the other one. Do not reboot after running this program.

Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.
  1. rkill.exe
  2. rkill.com
  3. rkill.scr
  4. rkill.pif

Do NOT reboot the machine after running Rkill and go right to running ComboFix please.
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30-May-2012, 04:49 PM #53
Info from rkill.........trying to do combofix now.

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

Rkill was run on 05/30/2012 at 16:39:58.
Operating System: Microsoft Windows XP


Processes terminated by Rkill or while it was running:



Rkill completed on 05/30/2012 at 16:41:53.
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30-May-2012, 05:35 PM #54
I am trying to do combofix, but it gets to the end of the download and stops.
Cookiegal's Avatar
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30-May-2012, 06:01 PM #55
Try running RKill and then run the version of ComboFix that you already have.
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30-May-2012, 06:28 PM #56
I cant get the rkill to finish. Cant get the combofix to run either. Gets near the end, then nothing.
Cookiegal's Avatar
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30-May-2012, 06:52 PM #57
Please download aswMBR.exe and save it to your desktop.

Double click aswMBR.exe to start the tool (Vista/Windows 7 users - right click to run as administrator) and allow it to download the Avast database.

Click Scan.

Upon completion of the scan, click Save log then save it to your desktop and post that log in your next reply for review.
Note - do NOT attempt any Fix yet.
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30-May-2012, 08:00 PM #58
aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-05-30 19:00:09
-----------------------------
19:00:09.390 OS Version: Windows 5.1.2600 Service Pack 3
19:00:09.406 Number of processors: 2 586 0x403
19:00:09.406 ComputerName: CYNDI UserName:
19:00:11.671 Initialize success
19:11:15.640 AVAST engine defs: 12053002
19:12:15.484 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-e
19:12:15.484 Disk 0 Vendor: ST380819AS 8.03 Size: 76293MB BusType: 3
19:12:15.515 Disk 0 MBR read successfully
19:12:15.515 Disk 0 MBR scan
19:12:15.546 Disk 0 unknown MBR code
19:12:15.562 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 54 MB offset 63
19:12:15.593 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 71468 MB offset 112455
19:12:15.640 Disk 0 Partition 3 00 DB CP/M / CTOS Dell 8.0 4753 MB offset 146496735
19:12:15.656 Disk 0 scanning sectors +156232125
19:12:15.734 Disk 0 scanning C:\WINDOWS\system32\drivers
19:12:41.437 Service scanning
19:13:17.000 Modules scanning
19:13:26.687 Disk 0 trace - called modules:
19:13:26.703 ntkrnlpa.exe CLASSPNP.SYS disk.sys PCTCore.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS
19:13:26.703 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8b507ab8]
19:13:26.703 3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> [0x8b51ae50]
19:13:26.703 5 PCTCore.sys[b9e99407] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-e[0x8b536d98]
19:13:27.781 AVAST engine scan C:\WINDOWS
19:14:02.078 AVAST engine scan C:\WINDOWS\system32
19:20:28.265 AVAST engine scan C:\WINDOWS\system32\drivers
19:21:06.203 AVAST engine scan C:\Documents and Settings\cynthia dennis
19:23:47.578 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\cynthia dennis\Desktop\MBR.dat"
19:23:47.578 The log file has been saved successfully to "C:\Documents and Settings\cynthia dennis\Desktop\aswMBR.txt"

aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-05-30 19:00:09
-----------------------------
19:00:09.390 OS Version: Windows 5.1.2600 Service Pack 3
19:00:09.406 Number of processors: 2 586 0x403
19:00:09.406 ComputerName: CYNDI UserName:
19:00:11.671 Initialize success
19:11:15.640 AVAST engine defs: 12053002
19:12:15.484 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-e
19:12:15.484 Disk 0 Vendor: ST380819AS 8.03 Size: 76293MB BusType: 3
19:12:15.515 Disk 0 MBR read successfully
19:12:15.515 Disk 0 MBR scan
19:12:15.546 Disk 0 unknown MBR code
19:12:15.562 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 54 MB offset 63
19:12:15.593 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 71468 MB offset 112455
19:12:15.640 Disk 0 Partition 3 00 DB CP/M / CTOS Dell 8.0 4753 MB offset 146496735
19:12:15.656 Disk 0 scanning sectors +156232125
19:12:15.734 Disk 0 scanning C:\WINDOWS\system32\drivers
19:12:41.437 Service scanning
19:13:17.000 Modules scanning
19:13:26.687 Disk 0 trace - called modules:
19:13:26.703 ntkrnlpa.exe CLASSPNP.SYS disk.sys PCTCore.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS
19:13:26.703 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8b507ab8]
19:13:26.703 3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> [0x8b51ae50]
19:13:26.703 5 PCTCore.sys[b9e99407] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-e[0x8b536d98]
19:13:27.781 AVAST engine scan C:\WINDOWS
19:14:02.078 AVAST engine scan C:\WINDOWS\system32
19:20:28.265 AVAST engine scan C:\WINDOWS\system32\drivers
19:21:06.203 AVAST engine scan C:\Documents and Settings\cynthia dennis
19:23:47.578 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\cynthia dennis\Desktop\MBR.dat"
19:23:47.578 The log file has been saved successfully to "C:\Documents and Settings\cynthia dennis\Desktop\aswMBR.txt"
19:44:42.390 AVAST engine scan C:\Documents and Settings\All Users
19:58:52.125 Scan finished successfully
19:59:33.343 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\cynthia dennis\Desktop\MBR.dat"
19:59:33.375 The log file has been saved successfully to "C:\Documents and Settings\cynthia dennis\Desktop\aswMBR.txt"
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,004 posts.
 
Join Date: Aug 2003
30-May-2012, 09:16 PM #59
Please run the following on-line scanner. Note that you must use Internet Explorer to perform the scan.

Note: If you're running a 64-bit system you have to choose the 32-bit option in IE. To do that, go to the Start Menu and right-click the Internet Explorer (32-bit) icon and then select 'Run as administrator' from the right-click menu.

http://www.eset.com/online-scanner

Accept the Terms of Use and then press the Start button

Allow the ActiveX control to be installed.

Put a check by Remove found threats and then run the scan.

When the scan is finished, you will see the results in a window.

A log.txt file is created here: C:\Program Files\EsetOnlineScanner\log.txt.

Open the log file with Notepad and copy and paste the contents here please.
redkidsdog's Avatar
redkidsdog redkidsdog is offline
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30-May-2012, 11:59 PM #60
I tried to run the eset scanner, and even turned off my comodo but it stayed on 0% for 45 minutes.
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