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Error message: _except_handler4_common


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user204's Avatar
user204 user204 is offline
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30-May-2012, 01:36 AM #1
Arrow Error message: _except_handler4_common
After using the recovery disc and re-installing the programs on my computer, my Photoshop CS5 wouldn't work.
I get this error message: The procedure entry point _except_handler4_common could not be located in the dynamic link library msvcrt.dll

Before this, I have no problem with using Photoshop CS5. In fact I never had a problem like this before.

I already downloaded msvcrt.dll and extracted to Windows/system32 and rebooted, but it's still the same. I checked the net for solutions and the most common one is that they think this problem is caused by dwmapi.dll so they advised to delete it, but that's not the case in mine. Some people said I should updgrade and install latest updates, so I tried that too. I was using XP SP1, so I upgraded to SP2 but I get the same error message.
Then I upgraded to SP3, still getting the error message.

All my work is on Photoshop and I am just tired and scared it wont work on my PC anymore
Please guys, any help would be appreciated!
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BPCS BPCS is offline
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30-May-2012, 02:26 AM #2
I'd uninstall photoshop and reinstall it. The problem appears to be with photoshop itself so there's not to much you can do but work with it. Have you tried contacting adobe about the problem?
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user204 user204 is offline
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30-May-2012, 02:29 AM #3
Quote:
Originally Posted by BPCS View Post
I'd uninstall photoshop and reinstall it. The problem appears to be with photoshop itself so there's not to much you can do but work with it. Have you tried contacting adobe about the problem?
I tried but all they tell me is to update my system first. I just updated to SP3 today so... I'll try to uninstall/reinstall it, but like I said I never had this problem before.
Could it be because I did a recovery?
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user204 user204 is offline
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30-May-2012, 02:32 AM #4
And btw just now, when I tried to download the flash player plug-in for my browser (Opera), the same error message appeared.
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BPCS BPCS is offline
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30-May-2012, 04:20 AM #5
May be windows problem? You might try sfc /scannow from the command prompt and see if it finds any corrupt or missing windows system files.
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user204 user204 is offline
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30-May-2012, 04:26 AM #6
I'm not sure ...
And my computer knowledge is not that advanced.. How do you do sfc/scannow? Just type it in cmd?
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sony vaio, windows xp, _except_handler4_common

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