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Laptop on Windows XP running slow


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pointofattack's Avatar
pointofattack pointofattack is offline
Computer Specs
Member with 5 posts.
THREAD STARTER
 
Join Date: Jun 2012
Experience: Beginner
02-Jun-2012, 01:02 PM #1
Laptop on Windows XP running slow
Dear TechGuy,

My Toshiba Satellite Laptop started running very slow a couple of days ago. Some programs like WORD becoming unresponsive for several minutes, etc. Also, the Windows XP re-starting/turning-on sounds and beeps, and music and video files, are playing broken (fragmented) and jumpy. Restart process is very slow. Copying files to a USB also became slow.

I run a DDS and the reports (DDS and ATTACH) are the following (see below):

These are my Laptop specs:

OS Version: Microsoft Windows XP Home Edition, Service Pack 2, 32 bit
Processor: Intel(R) Celeron(R) M processor 1.40GHz, x86 Family 6 Model 13 Stepping 8
Processor Count: 1
RAM: 1150 Mb
Graphics Card: ATI RADEON XPRESS 200M Series, 256 Mb
Hard Drives: C: Total - 52626 MB, Free - 8078 MB; D: Total - 99998 MB, Free - 1116 MB;
Motherboard: TOSHIBA, Satellite L20
Antivirus: ESET NOD32 antivirus system 2.70, Updated: No, On-Demand Scanner: Enabled

= = =

Thanks for your help.



- DDS (Notepad)

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_32
Run by Usuario at 11:29:21 on 2012-06-02
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Google\Update\1.3.21.111\GoogleCrashHandler.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Eset\UpdateReminder.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
D:\Documentos\Downloads\dds.scr
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.economist.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.codecguide.com/
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Aplicación auxiliar de inicio de sesión: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
BHO: MSN Search Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn toolbar suite\tb\02.05.0000.1082\en-gb\msntb.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: MSN Search Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn toolbar suite\tb\02.05.0000.1082\en-gb\msntb.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: &Research: {ff059e31-cc5a-4e2e-bf3b-96e929d65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Google Update] "c:\documents and settings\usuario\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [nod32kui] "c:\program files\eset\nod32kui.exe" /WAITSERVICE
mRun: [PCSuiteTrayApplication] c:\program files\nokia\nokia pc suite 6\LaunchApplication.exe -startup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [UpdateReminder] c:\program files\eset\UpdateReminder.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] c:\program files\java\jre6\bin\jusched.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [PcSync] c:\program files\nokia\nokia pc suite 6\PcSync2.exe /NoDialog
IE: &MSN Search - c:\program files\msn toolbar suite\tb\02.05.0000.1082\en-gb\msntb.dll/search.htm
IE: E&xportar a Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Open in new background tab - c:\program files\msn toolbar suite\tab\02.05.0000.1105\en-gb\msntabres.dll/229?455e2b92a0574c19b31ff436632aaa53
IE: Open in new foreground tab - c:\program files\msn toolbar suite\tab\02.05.0000.1105\en-gb\msntabres.dll/230?455e2b92a0574c19b31ff436632aaa53
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0032-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\npjpi160_32.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
LSP: c:\windows\system32\imon.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1240869710390
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {93B08541-9F6B-4697-9F9A-7058F1E33785} - hxxp://201.245.171.39/inquiero/mod/setup/ntractivex1182.cab
DPF: {CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
TCP: DhcpNameServer = 200.75.51.132 200.75.51.133
TCP: Interfaces\{3266E178-6C97-45BC-8B68-6D1138751C64} : DhcpNameServer = 200.75.51.132 200.75.51.133
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\usuario\application data\mozilla\firefox\profiles\lb1rqkb7.default\
FF - component: c:\documents and settings\usuario\application data\mozilla\firefox\profiles\lb1rqkb7.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\documents and settings\usuario\application data\mozilla\firefox\profiles\lb1rqkb7.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - plugin: c:\documents and settings\usuario\local settings\application data\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.http.max-connections-per-server - 4
FF - user.js: content.max.tokenizing.time - 2250000
FF - user.js: content.notify.interval - 750000
FF - user.js: nglayout.initialpaint.delay - 750
.
============= SERVICES / DRIVERS ===============
.
R? gupdate1c9e6236403902e;Google Update Service (gupdate1c9e6236403902e)
R? gupdatem;Google Update Service (gupdatem)
R? MozillaMaintenance;Mozilla Maintenance Service
S? HSFHWATI;HSFHWATI
S? nod32drv;nod32drv
S? NOD32krn;NOD32 Kernel Service
S? tap0801;TAP-Win32 Adapter V8
.
=============== Created Last 30 ================
.
2012-06-02 09:02:56 73728 ----a-w- c:\windows\system32\javacpl.cpl
2012-06-02 09:02:48 476960 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-06-02 09:02:45 472864 ----a-w- c:\windows\system32\deployJava1.dll
2012-05-28 23:01:20 -------- d-----w- c:\program files\Mozilla Maintenance Service
2012-05-28 23:01:09 157352 ----a-w- c:\program files\mozilla firefox\maintenanceservice_installer.exe
2012-05-28 23:01:09 129976 ----a-w- c:\program files\mozilla firefox\maintenanceservice.exe
.
==================== Find3M ====================
.
.
============= FINISH: 11:34:57.68 ===============

- Couldn't find the way to attach the DDS ATTACH log. Please find it pasted below.

- ATTACH

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 4/27/2009 9:25:26 AM
System Uptime: 6/1/2012 9:50:46 PM (14 hours ago)
.
Motherboard: TOSHIBA | | Satellite L20
Processor: Intel(R) Celeron(R) M processor 1.40GHz | U23 | 1396/100mhz
.
==== Disk Partitions =========================
.
.
==== Installed Programs ======================
.
AC97 Data Fax SoftModem with SmartCP
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.5 - Español
Adobe Shockwave Player 11.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 5
Areca
Atheros Client Utility
Atheros Wireless LAN MiniPCI card Driver
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Bonjour
CD/DVD Drive Acoustic Silencer
Celtx (2.9)
Combined Community Codec Pack 2008-01-24
Compresor WinRAR
Conexant AC-Link Audio
Critical Update for Windows Media Player 11 (KB959772)
Desinstalador de impresoras EPSON TX600FW Series
doPDF 6.2 printer
EPSON Printer Software
FileZilla Client 3.2.8.1
Final Draft
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
Herramienta de carga de Windows Live
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB895200)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB981793)
IHMC CmapLite v5.04.02
InterActual Player
InterVideo WinDVD for TOSHIBA
iTunes
Java Auto Updater
Java(TM) 6 Update 32
K-Lite Codec Pack 4.7.5 (Full)
Kyocera KM-1820/CS-1820/FS-1118MFP Product Library
Macromedia Flash Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office OneNote 2003
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.5
Mobile Partner
Mozilla Firefox 12.0 (x86 es-ES)
Mozilla Maintenance Service
MSN
MSN Search Toolbar
MSVCRT
Nero 7 Demo
NOD32 antivirus system
NOD32 FiX v2.1
Nokia Connectivity Cable Driver
Nokia PC Internet Access
Nokia PC Suite
OpenVPN 2.0.9-gui-1.0.3
Paquete de compatibilidad para 2007 Office system
PC Connectivity Solution
PowerDVD
PowerDVD Ultra
QuickTime
REALTEK Gigabit and Fast Ethernet NIC Driver
Reproductor de Windows Media 11
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Segoe UI
Skype Toolbars
Skype™ 4.2
Sonic DLA
Sonic RecordNow!
Spelling Dictionaries Support For Adobe Reader 9
SpywareBlaster 4.2
Synaptics Pointing Device Driver
TOSHIBA Assist
TOSHIBA ConfigFree
Toshiba Hotkey Utility
TOSHIBA Manuals
TOSHIBA PC Diagnostic Tool
Toshiba Touchpad Utility
Toshiba Utility
TOSHIBA Zooming Utility
Touch and Launch
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Driver Package - Nokia Modem (11/03/2006 6.82.0.1)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Asistente para el inicio de sesión
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893056
Windows XP Hotfix - KB893086
.
==== Event Viewer Messages From Past Week ========
.
6/2/2012 10:17:46 AM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
6/1/2012 9:53:05 AM, error: ACPIEC [1] - \Device\ACPIEC: The embedded controller (EC) hardware didn't respond within the timeout period. This may indicate an error in the EC hardware or firmware, or possibly a poorly designed BIOS which accesses the EC in an unsafe manner. The EC driver will retry the failed transaction if possible.
5/27/2012 9:42:14 PM, error: Cdrom [11] - The driver detected a controller error on \Device\CdRom0.
5/27/2012 7:21:50 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
5/27/2012 7:19:15 PM, error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort0.
.
==== End Of File ===========================



Thanks a lot for your help.

Best,

PoA

Last edited by pointofattack; 02-Jun-2012 at 03:03 PM.. Reason: Adding info.
Crazy10's Avatar
Crazy10 Crazy10 is offline
Computer Specs
Member with 469 posts.
 
Join Date: May 2012
Experience: Intermediate
02-Jun-2012, 03:16 PM #2
[QUOTE=pointofattack;8370842]Dear TechGuy,
OS Version: Microsoft Windows XP Home Edition, Service Pack 2, 32 bit
Processor: Intel(R) Celeron(R) M processor 1.40GHz, x86 Family 6 Model 13 Stepping 8
Processor Count: 1
RAM: 1150 Mb
Graphics Card: ATI RADEON XPRESS 200M Series, 256 Mb
Hard Drives: C: Total - 52626 MB, Free - 8078 MB; D: Total - 99998 MB, Free - 1116 MB;
Motherboard: TOSHIBA, Satellite L20
Antivirus: ESET NOD32 antivirus system 2.70, Updated: No, On-Demand Scanner: Enabled

Why have you not updated SP2 to SP3?
pointofattack's Avatar
pointofattack pointofattack is offline
Computer Specs
Member with 5 posts.
THREAD STARTER
 
Join Date: Jun 2012
Experience: Beginner
02-Jun-2012, 06:08 PM #3
Thanks for your answer Crazy10.

The laptop has worked ok for several years. That's why I haven't updated to SP3. Should I do that? How?

I ran a HiJackThis an these were the results (hijackthis & uninstall)
:

- hijackthis - notepad


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:32:19 PM, on 6/2/2012
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Google\Update\1.3.21.111\GoogleCrashHandler.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Eset\UpdateReminder.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.economist.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.codecguide.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Aplicación auxiliar de inicio de sesión - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-gb\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-gb\msntb.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [UpdateReminder] C:\Program Files\Eset\UpdateReminder.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Usuario\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-gb\msntb.dll/search.htm
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0000.1105\en-gb\msntabres.dll/229?455e2b92a0574c19b31ff436632aaa53
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0000.1105\en-gb\msntabres.dll/230?455e2b92a0574c19b31ff436632aaa53
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_32.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_32.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1240869710390
O16 - DPF: {93B08541-9F6B-4697-9F9A-7058F1E33785} (NTR ActiveX 1.1.8.2) - http://201.245.171.39/inquiero/mod/s...ctivex1182.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: Google Update Service (gupdate1c9e6236403902e) (gupdate1c9e6236403902e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: OpenVPN Service (OpenVPNService) - Unknown owner - C:\Program Files\OpenVPN\bin\openvpnserv.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Servicio de uso compartido de red del Reproductor de Windows Media (WMPNetworkSvc) - Unknown owner - C:\Program Files\Windows Media Player\WMPNetwk.exe

--
End of file - 10440 bytes



- Uninstall_list:


AC97 Data Fax SoftModem with SmartCP
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.5 - Español
Adobe Shockwave Player 11.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 5
Areca
Atheros Client Utility
Atheros Wireless LAN MiniPCI card Driver
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Bonjour
CD/DVD Drive Acoustic Silencer
Celtx (2.9)
Combined Community Codec Pack 2008-01-24
Compresor WinRAR
Conexant AC-Link Audio
Critical Update for Windows Media Player 11 (KB959772)
Desinstalador de impresoras EPSON TX600FW Series
doPDF 6.2 printer
EPSON Printer Software
Final Draft
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
Herramienta de carga de Windows Live
HiJackThis
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB895200)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB981793)
IHMC CmapLite v5.04.02
InterActual Player
InterVideo WinDVD for TOSHIBA
iTunes
Java(TM) 6 Update 32
K-Lite Codec Pack 4.7.5 (Full)
Kyocera KM-1820/CS-1820/FS-1118MFP Product Library
Macromedia Flash Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office OneNote 2003
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.5
Mobile Partner
Mozilla Firefox 12.0 (x86 es-ES)
Mozilla Maintenance Service
MSN
MSN Search Toolbar
MSVCRT
Nero 7 Demo
NOD32 antivirus system
NOD32 FiX v2.1
Nokia Connectivity Cable Driver
Nokia PC Internet Access
Nokia PC Internet Access
Nokia PC Suite
OpenVPN 2.0.9-gui-1.0.3
Paquete de compatibilidad para 2007 Office system
PC Connectivity Solution
PowerDVD Ultra
QuickTime
REALTEK Gigabit and Fast Ethernet NIC Driver
Reproductor de Windows Media 11
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Segoe UI
Skype Toolbars
Skype™ 4.2
Sonic DLA
Sonic RecordNow!
Spelling Dictionaries Support For Adobe Reader 9
SpywareBlaster 4.2
Synaptics Pointing Device Driver
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Manuals
TOSHIBA PC Diagnostic Tool
Toshiba Touchpad Utility
Toshiba Utility
TOSHIBA Zooming Utility
Touch and Launch
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Windows Driver Package - Nokia Modem (11/03/2006 6.82.0.1)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Asistente para el inicio de sesión
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893056
Windows XP Hotfix - KB893086


= = =

Thanks for your help.

PoA
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02-Jun-2012, 06:40 PM #4
SP 3 has been out for 4 years at least and you are missing out on important Security Updates.
Updating Windows may solve most, if not all of your problems.
All of your posted logs will give different results. once the updates are installed.

SP 3
http://www.microsoft.com/en-us/downl...ils.aspx?id=24
Best to download and burn to a Cd.

Turn on Windows updates.
http://support.microsoft.com/kb/322389
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03-Jun-2012, 08:57 AM #5
Thanks blues_harp28,

Can the SP3 be installed from the downloaded .exe or is it better to install it from a burned CD?

I tried downloading it several times from the MS site but the most it downloaded was 150MB out of the 300MB of the full size file. Tried several times (the English SP3 and also the Spanish SP3) but it doesn't complete the download.

Thanks for your help.

PoA
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03-Jun-2012, 09:12 AM #6
If you can it is easier to download and then burn to a Cd.
Is the Windows Updates, turned on to Automatic Updates on your Pc?
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03-Jun-2012, 09:20 AM #7
Besides Windows XP SP2 being outdated by about 4 years, that laptop is loaded with outdated programs and add-ons.

It's pretty obvious that it hasn't been properly maintained and kept up-to-date.

Even the antivirus program in it is very outdated.

You might consider doing a clean reinstall of Windows XP and getting it up-to-date and getting a fresh start.

---------------------------------------------------------
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03-Jun-2012, 09:40 AM #8
Thanks Blues_Harp28 and Flavallee,

The SP3 .exe was finally completely downloaded. Can I install it from the hard drive? Cant burn a CD right now. (Yes, automatic updates are ON).

I do have the Windows installation disc, BUT do you think we can do a clean up without having to install windows? What should I do regarding the Antivirus?

Thanks a lot for you help with this,

PoA
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03-Jun-2012, 10:01 AM #9
I'll leave you with blues_harp28 to get Windows XP up-to-date and to decide what to install in that computer to protect it.

-----------------------------------------------------

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
both need to be updated to version 11.

Adobe Reader 9.4.5 needs to be updated to version 10.1.3.

Adobe Shockwave Player 11.5 needs to be updated to version 11.6.

K-Lite Codec Pack 4.7.5 Full needs to be updated to version 8.8.0, or uninstalled if no longer needed.

Skype 4.2 needs to be updated to version 5.9, or uninstalled if no longer needed.

SpyBlaster 4.2 needs to be updated to version 4.6, or uninstalled if no longer needed.

There are a number of other programs and extras that you probably no longer need and use, but that'll be your decision which ones to get rid of.

-----------------------------------------------------
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03-Jun-2012, 10:53 AM #10
Service Pack's should only be installed on a Pc that is without any problems and that is free of Malware.
We can say neither about your Pc.
And so, flavallee's advice about a clean install of Xp, would be the way to go.

If you decide [at your own risk] to continue with installing SP3.
Clicking on the exe file on your desktop, should start the install process.

But first

Disconnect from the internet.

Disable your Anti-Virus program.

Shut down any Firewall that you may have running.

Make sure that there are no applications running during the installation.
Do not interrupt or interfere with the installation.

You may need to Reboot your Pc twice, during installation.

Then visit the Windows Update Website.
Download and install any updates listed.
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03-Jun-2012, 11:06 AM #11
Thank you blues_harp28,

I will do an external hard disk back up of my info and system. And then install the windows xp again from the Toshiba disk. Will it be PS2?

Then it would be safer to do the PS3 installation, right?

Any other clean-up action I can do right now without re-installing Windows XP?

Thanks and best,

PaA
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03-Jun-2012, 11:43 AM #12
A clean install of Xp SP2 is your best next move.
You will need that installed to make sure that your Pc is up to date.
You will need to save your downloaded SP3 - as your hard drive will be wiped clean.

How to slipstream SP3.
http://www.howtohaven.com/system/sli...e-pack-3.shtml
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