[skyjumper]

xp hangs on shut down are their any fix for this problem

[JennyJackson01]

You don`t give a lot of information about the computer but make sure you have auto updates enabled and does it also hang on shut down from safe mode ?

[skyjumper]

Thanks for the response when in safe mode it will shut down it is also up to date just hangs on shut down screen and I have to hold the power button till switches off

Ray

[JennyJackson01]

If it shuts down properly from safe mode, at least the main system is okay so perhaps a more advanced tech guy could jump in here and guide skyjumper through the boot options via msconfig.

Jenny

[Elvandil]

Make sure that you install the User Profile Hive Cleanup Service. That can help with a lot of shutdown hangs.

Does it say anything on the screen, like it is safe to shut down, or is it just a plain screen?