| Member with 3 posts. THREAD STARTER | | Join Date: Jun 2012 Experience: Beginner | |
Computer will not shut down! Please Help!!! Computer will not shut down
My computer will not shut down restart, log off or do anything short of a cold shutdown.
It is damaging my computer every time I have to do a cold shutdown!
A process called logonui.exe may be preventing me from shutting down; for a split second when I attempt to shut down it jumps to the top of the processes list and then disappears.
these are the errors that I found in the event viewer system section:
Errors:
"the attempt to reboot YOUR-4F1261A8E5 failed"
"the attempt to power off YOUR-4F1261A8E5 failed"
"the device, \Device\Harddisk0\D, has a bad block."
System info:
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Celeron(R) CPU 2.93GHz, x86 Family 15 Model 4 Stepping 1
Processor Count: 1
RAM: 503 Mb
Graphics Card: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller, 64 Mb
Hard Drives: C: Total - 144836 MB, Free - 123885 MB; D: Total - 7773 MB, Free - 2204 MB;
Motherboard: ASUSTek Computer INC., Guppy
Antivirus: AVG Anti-Virus 2012, Updated: Yes, On-Demand Scanner: Enabled
Please help!
-cardei
P.S. Let me know what info may be missing that you would need in order to help me! |