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System Mem Usage high numbers and sticking


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Boussyboo's Avatar
Boussyboo Boussyboo is offline
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25-Jun-2012, 12:34 PM #1
System Mem Usage high numbers and sticking
hi,

my system file usually runs around 344bytes. but, and i can't work out why it is doing this hence my post here, it keeps sticks around 115,000 - 150,000 bytes. the pc slows right down and it is only back to normal once i reboot.

i can't replicate the problem but am geting a tad frustrated having to reboot so often

its cpu usage stays at 0

any thoughts?
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25-Jun-2012, 12:59 PM #2
You may have a bad app with a memory leak. What uses the most?

Firefox's clumsy programming is a common offender. "Firemin" was designed to help fix some of that problem.
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25-Jun-2012, 01:01 PM #3
Hi and welcome.
In addition to the above.
Post a Hjt log - so we can see what is running on your system.

Hijack this 2.04
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
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25-Jun-2012, 01:46 PM #4
system info
Hi folks and thanks for your input!

As far as I am able to do and check Malwarebytes, Zone Alarm and AVG are all up to date, as is all other software i am able to update. MS updates also up to date as is Chrome.

after rebooting the system memory always drops back to normal. right now, i have just used serif web plus to update a website. web plus was peaking at a little over 130,000 K but this time system stayed (and is still) at 348k. Last time i tried to do the same update i just did, system mem usage shot up to over 150,000K and i had to reboot as pc froze.

Elvandil: regular software that uses up a lot of memory would be Serif Movie Maker, Serif Web Plus, Serif Page Plus, Chrome, Kodak Easyshare. However, by far the heaviest user of system resources would be Serif Movie Maker, especially when exporting videos.

blues_harp28:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:37:55, on 25/06/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\CheckPoint\ZoneAlarm\vsmon.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\AVG\AVG2012\avgidsagent.exe
C:\Program Files\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\CheckPoint\ZoneAlarm\zatray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Andy & Jo Berry\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Documents and Settings\Andy & Jo Berry\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Andy & Jo Berry\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Serif\WebPlus\X5\Program\WebPlus.exe
C:\Documents and Settings\Andy & Jo Berry\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Andy & Jo Berry\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files\AVG\AVG2012\avgdtiex.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
O2 - BHO: PlayBryte BHO - {61e0ef7a-9bc0-45ea-9b2f-f3e9f02692bd} - mscoree.dll (file missing)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
O2 - BHO: ZoneAlarm Security Engine Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo\YontooIEClient.dll
O3 - Toolbar: (no name) - {b278d9f8-0fa9-465e-9938-0c392605d8e3} - (no file)
O3 - Toolbar: ZoneAlarm Security Engine - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O4 - HKLM\..\Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
O4 - HKLM\..\Run: [ZoneAlarm] "C:\Program Files\CheckPoint\ZoneAlarm\zatray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Andy & Jo Berry\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Free YouTube Download - C:\Documents and Settings\Andy & Jo Berry\Application Data\DVDVideoSoftIEHelpers\freeytvdownloader.htm
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Documents and Settings\Andy & Jo Berry\Application Data\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files\AVG\AVG2012\avgdtiex.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0067DBFC-A752-458C-AE6E-B9C7E63D4824} (Device Detection) - http://www.logitech.com/devicedetect...etection32.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {682C59F5-478C-4421-9070-AD170D143B77} (Launcher Class) - http://www.dell.com/support/troubles.../Ode/pcd86.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1340637976156
O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} (DellSystemLite.Scanner) - http://support.dell.com/systemprofil...SystemLite.CAB
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
O23 - Service: ZoneAlarm LTD Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Program Files\CheckPoint\ZoneAlarm\vsmon.exe

--
End of file - 9253 bytes
blues_harp28's Avatar
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25-Jun-2012, 04:13 PM #5
Serif Web Plus, Serif Page Plus, Serif Movie Maker as you may know, are all resourse hungry programs - CPU and Memory.
Hardware is not my area of expertise and will have to let Elvandil check if your system specifications are enough to run the above.
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27-Jun-2012, 08:38 AM #6
thank you
blues_harp28's Avatar
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27-Jun-2012, 07:35 PM #7
Are you letting Windows manage the installed memory?
Right Click My Computer > Advanced > Performance.
Tick - Let Windows choose what's best for my computer.
Apply - Ok.

In the General Tab - what is listed at the bottom right?
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28-Jun-2012, 02:58 AM #8
currently set to custom as i've turned off some of the graphics...reset to your suggestion

cheers

andy
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28-Jun-2012, 02:59 AM #9
virtual memory is set as per windows
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