[ccoltmanm]

I have a Dell Optiplex GX270. While at the log in screen, the keyboard and mouse intermittently work. If I plug in a wired keyboard and mouse, they don't work at all. When I put my credentials in, and log in, it will freeze at different spots. Sometimes with the mouse in the middle and a blank screen, sometimes when it says "loading personal settings."

I can get into Safe Mode, but can't run Windows Update or do much else to fix the problem.

Advice?

[Megabite]

Check to see if your have any System Restore points in Safemode

[ccoltmanm]

I restored to week earlier. Did not fix or change the problem. In fact, I had to go back into safe mode after a few tries just to see the "safe mode restore complete" window.

[ccoltmanm]

Update, I actually got into Windows after restoring to an earlier point via System Restore. In Windows, it said the restore failed. Once in there, i went to update, and my stuff froze up again.

[ccoltmanm]

Longest yet. I keep moving the mouse. As soon as i stop moving the mouse, the whole thing freezes.

[ccoltmanm]

It ran a chkdsk automatically, and THAT Froze.

[Megabite]

Is your Hard drive making strange noises?

[ccoltmanm]

No, it sounds like normal reading when Windows is actually loading. Then just quiets down when it freezes.

[Megabite]

Does tapping F12 on startup give you diagnostics options

[ccoltmanm]

During Post, yes. I have started the IDE drive diagnostics. Is that where you were going for?

[ccoltmanm]

If it was, the drive said Pass.

[Megabite]

Yes try that .....also does it have a Hard drive diagnostics if so try that too

[ccoltmanm]

It passed. Exited, still locking up.

[Megabite]

Try this in Safemode try Check disk again

click Start>>Run type cmd click Ok.

In the Command Prompt type chkdsk /r click Enter Note there is a space between chkdsk and /r

You will be asked if you want a check disk to run on next startup click Y and then press Enter

Restart your PC

[ccoltmanm]

It says I can't perform the task over a network. I am not on a network. I ran it through the properties on the c drive. On reboot. Doesn't perform.