Firewall blocking

blues_harp28 · 06:54 PM

Avg - check and run this uninstaller.
http://www.avg.com/us-en/utilities
Use the first one in the list
[AVG Remover(32bit) 2012
(avg_remover_stf_x86_2012_2125.exe)]

You still have some McAfee files on your system
http://majorgeeks.com/McAfee_Consume...ool_d5420.html

Two many Anti-Virus programs do not protect you more but offer less protection as they try and scan, protect files and applications.

Uninstall - CA Pest Patrol Realtime Protection it has not helped you much!
And XFINITY Toolbar.

You are missing out on important Windows updates.
Start > All Programs > Windows Updates.
Install all needed security updates.

Once all is done - post a New Hjt log.

blues_harp28 · 29-Jun-2012, 07:02 PM **#17**

Looking at your Malware logs - some highlight online billing - I think.

I am asking for your post to be checked by one of our Malware Experts - your post may moved to the Virus & Other Malware Removal Forum for their expert help

rose1954 · 29-Jun-2012, 07:18 PM **#18**

Ok, you have finally lost me. I did get rid of the CA Pest Patrol though. When I click on the AVG link and click on the first one, it just sits there and does nothing. It is like nothing is going on. Also on McAfee, when I hit the link I'm not sure where I am going to uninstall the McAfee? Help!!!!

blues_harp28 · 29-Jun-2012, 07:33 PM **#19**

Ok - wait and see what an expert has to say on the Malware logs.
Although Malwarebytes and Superantispyware remove many threats - they may need to run other scans to make sure that your Pc is clean.

I have asked for someone to check your post - they will take a look as soon as they can.

rose1954 · 29-Jun-2012, 07:38 PM **#20**

Thank you so much. I tried to do the windows thing, but all I see in the programs is Windows Media Player and Windows Messenger. I don't see anything about Windows Updates. Thanks for your patience as this is pretty hard for me to understand.

**Cookiegal** · 29-Jun-2012, 07:45 PM **#21**

There are lots of old infections there but what concerns me is the lack of Windows updates. Are you having problems with them? Or have you run a registry cleaner? We don't recommend them but I don't see any installed. We need to check if the operating system is genuine before we continue.

Please run the MGA Diagnostic Tool and post back the report it creates:

Download MGADiag to your desktop.
Double-click on MGADiag.exe to launch the program
Click "Continue"
Ensure that the "Windows" tab is selected (it should be by default).
Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
Paste the MGA Diagnostic Report back here in your next reply.

rose1954 · 29-Jun-2012, 07:51 PM **#22**

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
Windows Product ID: 76477-OEM-2111907-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {05D6B250-C655-4C83-8836-44BB98D9DECF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{05D6B250-C655-4C83-8836-44BB98D9DECF}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>76477-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1314697744-1693218791-833567686</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 531s</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20080407000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>D88A3FF701848076</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Inspiron 531S</name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1D8C0

ell Inc|1D8C0:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System
OEM Activation 2.0 Data-->
N/A

**Cookiegal** · 29-Jun-2012, 08:07 PM **#23**

Thank you. Please answer my questions in my previous post as well.

rose1954 · 29-Jun-2012, 08:20 PM **#24**

No I have not run a registry cleaner and I do not know how to. Also I went into start - programs and looked for Windows updates, but cound find nothing. Do I go into Windows on the internet for updates?

**Cookiegal** · 29-Jun-2012, 09:52 PM **#25**

In Internet Explorer click on Tools - Windows Update and download and install any critical ones.

Please download DDS by sUBs to your desktop from one of the following locations:

http://download.bleepingcomputer.com/sUBs/dds.scr
http://www.forospyware.com/sUBs/dds

Double-click the DDS.scr to run the tool.

When DDS has finished scanning, it will open two logs named as follows:

DDS.txt
Attach.txt

Save them both to your desktop. Copy and paste the contents of the DDS.txt and Attach.txt files in your reply please.

Please download GMER from: http://gmer.net/index.php

Click on the "Download EXE" button and save the randomly named .exe file to your desktop.

Note: You must uninstall any CD Emulation programs that you have before running GMER as they can cause conflicts and give false results.

Double click the GMER .exe file on your desktop to run the tool and it will automatically do a quick scan.

If the tool warns of rootkit activity and asks if you want to run a full scan, click on No and make sure the following are unchecked on the right-hand side:

IAT/EAT
Any drive letter other than the primary system drive (which is generally C).

Click the Scan button and when the scan is finished, click Save and save the log in Notepad with the name ark.txt to your desktop.

Note: It's important that all other windows be closed and that you don't touch the mouse or do anything with the computer during the scan as it may cause it to freeze. You should disable your screen saver as if it comes on it may cause the program to freeze.

Open the ark.txt file and copy and paste the contents of the log here please.

rose1954 · 30-Jun-2012, 04:26 PM **#26**

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 7/13/2008 8:19:03 PM
System Uptime: 6/30/2012 12:31:10 PM (1 hours ago)
.
Motherboard: Dell Inc. | | 0RY206
Processor: AMD Sempron(tm) Processor LE-1300 | Socket AM2 | 2310/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 129.08 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP475: 4/11/2012 2:37:27 PM - System Checkpoint
RP476: 4/18/2012 9:36:39 AM - Installed Windows Media Player 11
RP477: 5/5/2012 11:32:12 AM - Removed KODAK Share Button App.
RP478: 5/5/2012 11:33:50 AM - Removed Ask Toolbar.
RP479: 5/9/2012 3:42:43 PM - Software Distribution Service 3.0
RP480: 5/28/2012 8:27:57 PM - System Checkpoint
RP481: 5/29/2012 12:25:47 PM - Installed Windows XP -- Software Updates KB952011.
RP482: 6/6/2012 8:23:49 AM - System Checkpoint
RP483: 6/8/2012 6:30:29 PM - 5/31/2012
RP484: 6/15/2012 11:52:48 AM - System Checkpoint
RP485: 6/19/2012 5:47:28 PM - Installed Windows Media Player 11
RP486: 6/19/2012 6:05:05 PM - Removed Games, Music, & Photos Launcher
RP487: 6/21/2012 5:02:22 PM - Installed AVG 2012
RP488: 6/21/2012 5:02:44 PM - Installed AVG 2012
RP489: 6/23/2012 1:51:43 PM - System Checkpoint
RP490: 6/28/2012 5:50:51 PM - Installed HiJackThis
RP491: 6/29/2012 3:58:07 PM - Removed CA Pest Patrol Realtime Protection
RP492: 6/30/2012 12:29:51 PM - Installed Windows Internet Explorer 8.
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.3)
America Online (Choose which version to remove)
AOL Connectivity Services
ArcSoft Software Suite
Comcast Desktop Software (v1.2.0.9)
Compatibility Pack for the 2007 Office system
Conexant D850 56K V.9x DFVc Modem
Coupon Printer for Windows
Dell Resource CD
Documentation & Support Launcher
EarthLink Setup Files
Google Chrome
Google Update Helper
Heavy Weather Pro 3610
High Definition Audio Driver Package - KB835221
HiJackThis
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB945060-v3)
InstallMgr
Internet Transporter - NCP Link
Malwarebytes Anti-Malware version 1.61.0.1400
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0
Microsoft Default Manager
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Word Viewer 2003
Microsoft Search Enhancement Pack
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Modem Diagnostic Tool
MSN
MSN Toolbar
MSXML 6.0 Parser (KB933579)
NCP Internet Transporter
NetWaiting
NVIDIA Drivers
RealPlayer Basic
Realtek High Definition Audio Driver
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
SUPERAntiSpyware
Trend Micro Titanium Maximum Security
Trend Micro™ Titanium™ Maximum Security
Viewpoint Media Player
WebFldrs XP
Windows Communication Foundation
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Presentation Foundation
Windows Workflow Foundation
Windows XP Service Pack 3
XML Paper Specification Shared Components Pack 1.0
Yahoo! Detect
Yahoo! Music Jukebox
Yahoo! Search Protection
.
==== Event Viewer Messages From Past Week ========
.
6/29/2012 4:42:53 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AVGIDSHX
6/29/2012 3:58:11 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
6/29/2012 3:01:33 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
.
==== End Of File ===========================

rose1954 · 30-Jun-2012, 04:27 PM **#27**

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Elaine Strean at 13:23:44 on 2012-06-30
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1982.1185 [GMT -7:00]
.
AV: PC Cleaners *Disabled/Updated* {737A8864-C2D9-4337-B49A-B5E35815B9BB}
AV: AVG Anti-Virus 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Trend Micro Titanium Maximum Security *Enabled/Updated* {7D2296BC-32CC-4519-917E-52E652474AF5}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\National Consumer Panel\NCP Internet Transporter\HSTrans.exe
C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uWindow Title = Internet Explorer, optimized for Bing and MSN
mSearch Bar = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.crawler.com/search/ie.aspx?tb_id=60446
mCustomizeSearch = hxxp://dnl.crawler.com/support/sa_customize.aspx?TbId=60446
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - c:\program files\trend micro\amsp\module\20004\1.5.1505\6.6.1088\TmIEPlg.dll
BHO: AVG Do Not Track: {31332eef-cb9f-458f-afeb-d30e9a66b6ba} - c:\program files\avg\avg2012\avgdtiex.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: TSToolbarBHO: {43c6d902-a1c5-45c9-91f6-fd9e90337e18} - c:\program files\trend micro\titanium\uiframework\ToolbarIE.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
BHO: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - c:\program files\xfin_portal\auxi\comcastAu.dll
BHO: TmBpIeBHO Class: {bbacbafd-fa5e-4079-8b33-00eb9f13d4ac} - c:\program files\trend micro\amsp\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
BHO: {c9d421f2-bf25-4224-95ed-2b491106634d} - No File
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
TB: Trend Micro Toolbar: {ccac5586-44d7-4c43-b64a-f042461a97d2} - c:\program files\trend micro\titanium\uiframework\ToolbarIE.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {D0523BB4-21E7-11DD-9AB7-415B56D89593} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {37153479-1976-43C3-A1EE-557513977B64} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AROReminder] c:\program files\advanced registry optimizer\aro.exe -rem
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
uRun: [SpywareTerminatorUpdate] "c:\program files\spyware terminator\SpywareTerminatorUpdate.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [KGShareApp] c:\program files\kodak\kodak share button app\KGShare_App.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [HostManager] c:\program files\common files\aol\1208987670\ee\AOLHostManager.exe
mRun: [MegaPanel] c:\program files\national consumer panel\ncp internet transporter\HSTrans.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ErrorTeck] c:\program files\errorteck\ErrorTeck.exe /scan
mRun: [RegWork] c:\program files\regwork\RegWork.exe
mRun: [Trend Micro Titanium] c:\program files\trend micro\titanium\uiframework\uiWinMgr.exe -set Silent "1" SplashURL ""
mRun: [Trend Micro Client Framework] "c:\program files\trend micro\uniclient\uifrmwrk\UIWatchDog.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRunOnce: [AvgRemover] c:\documents and settings\elaine strean\local settings\temporary internet files\content.ie5\zsbboat0\avg_remover_stf_x86_2012_2125[1].exe /run_number=2 /avgdir="c:\program files\avg\avg2012\" /avgdatadir="c:\documents and settings\all users\application data\avg2012\"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\whites~1.lnk - c:\documents and settings\elaine strean\local settings\temporary internet files\content.ie5\gkaoudci\WhiteSmokeWriterGeo5002_en[1].exe
IE: &Search
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - c:\program files\avg\avg2012\avgdtiex.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: CabBuilder - hxxp://www.imgag.com/kiw/toolbar/download/InstallerControl.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1341087178636
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{3743EF6B-1187-4DC8-A792-33B270D77432} : DhcpNameServer = 75.75.75.75 75.75.76.76
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - c:\program files\trend micro\amsp\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\program files\trend micro\amsp\module\20004\1.5.1505\6.6.1088\TmIEPlg.dll
Handler: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - c:\program files\trend micro\titanium\uiframework\ToolbarIE.dll
Handler: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - c:\program files\trend micro\titanium\uiframework\ProToolbarIMRatingActiveX.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli c:\windows\system32\wepakezu.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
============= SERVICES / DRIVERS ===============
.
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 Amsp;Trend Micro Solution Platform;c:\program files\trend micro\amsp\coreServiceShell.exe [2011-12-19 188272]
R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2011-12-19 64080]
S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys --> c:\windows\system32\drivers\avgidshx.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-15 135664]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-3-31 257224]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys --> c:\windows\system32\drivers\avgidsshimx.sys [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-1-15 135664]
.
=============== Created Last 30 ================
.
2012-06-30 19:28:16 -------- dc-h--w- c:\windows\ie8
2012-06-29 21:36:38 -------- d-----w- c:\documents and settings\elaine strean\application data\SUPERAntiSpyware.com
2012-06-29 21:36:28 -------- d-----w- c:\program files\SUPERAntiSpyware
2012-06-29 21:36:28 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2012-06-29 21:32:20 -------- d-----w- c:\documents and settings\elaine strean\application data\Malwarebytes
2012-06-29 21:32:11 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2012-06-29 21:32:10 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-06-29 21:32:10 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-06-29 00:50:53 388096 ----a-r- c:\documents and settings\elaine strean\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2012-06-22 03:18:56 -------- d-----w- c:\documents and settings\elaine strean\application data\AVG2012
2012-06-22 00:04:42 -------- d-----w- c:\program files\common files\AVG Secure Search
2012-06-22 00:03:44 -------- d--h--w- c:\documents and settings\all users\application data\Common Files
2012-06-22 00:03:06 -------- d-----w- c:\documents and settings\all users\application data\AVG2012
2012-06-08 23:50:23 -------- d-----w- c:\program files\comcasttb
.
==================== Find3M ====================
.
2012-06-14 00:54:18 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-06-14 00:54:18 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-06-05 00:35:26 222448 ----a-w- c:\windows\system32\muweb.dll
2012-06-02 22:19:44 22040 ----a-w- c:\windows\system32\wucltui.dll.mui
2012-06-02 22:19:38 219160 ----a-w- c:\windows\system32\wuaucpl.cpl
2012-06-02 22:19:38 15384 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2012-06-02 22:19:34 15384 ----a-w- c:\windows\system32\wuapi.dll.mui
2012-06-02 22:19:30 17944 ----a-w- c:\windows\system32\wuaueng.dll.mui
2012-06-02 22:18:58 275696 ----a-w- c:\windows\system32\mucltui.dll
2012-06-02 22:18:58 17136 ----a-w- c:\windows\system32\mucltui.dll.mui
.
============= FINISH: 13:24:30.12 ===============

rose1954 · 30-Jun-2012, 06:18 PM **#28**

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-06-30 15:16:56
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-5 SAMSUNG_HD161HJ rev.JF100-22
Running: hbmu5ijs.exe; Driver: C:\DOCUME~1\ELAINE~1\LOCALS~1\Temp\ugdyapod.sys

---- System - GMER 1.0.15 ----
SSDT 891F1740 ZwCreateKey
SSDT 8A4604C0 ZwCreateMutant
SSDT 891F0540 ZwCreateProcess
SSDT 891F0840 ZwCreateProcessEx
SSDT 8A460880 ZwCreateSymbolicLinkObject
SSDT 8A460020 ZwCreateThread
SSDT 891F1D40 ZwDeleteKey
SSDT 891F2640 ZwDeleteValueKey
SSDT 8A460A60 ZwDuplicateObject
SSDT 8A4601C0 ZwLoadDriver
SSDT 891F0B40 ZwOpenProcess
SSDT 891F2C20 ZwOpenSection
SSDT 891F0E40 ZwOpenThread
SSDT 891F2040 ZwRenameKey
SSDT 891F2340 ZwRestoreKey
SSDT 8A4606A0 ZwSetSystemInformation
SSDT 891F1A40 ZwSetValueKey
SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xB648D640]
SSDT 891F1440 ZwTerminateThread
SSDT 891F2E00 ZwWriteVirtualMemory
---- Kernel code sections - GMER 1.0.15 ----
.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB922A380, 0x300577, 0xE8000020]
? C:\DOCUME~1\ELAINE~1\LOCALS~1\Temp\mbr.sys The system cannot find the file specified. !
? C:\DOCUME~1\ELAINE~1\LOCALS~1\Temp\ugdyapog.sys The system cannot find the file specified. !
---- User IAT/EAT - GMER 1.0.15 ----
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [009A7CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [009A7D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [009A7D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryA] [009A7CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [009A7D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryA] [009A7CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryA] [009A7CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [009A7D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [009A7D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!LoadLibraryA] [009A7CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [009A7D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!LoadLibraryA] [009A7CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [009A7D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [009A7CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\WS2_32.dll [KERNEL32.dll!LoadLibraryA] [009A7CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\WS2_32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [009A7D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\WS2HELP.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [009A7D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\WS2HELP.dll [KERNEL32.dll!LoadLibraryA] [009A7CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [009A7D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [009A7CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryA] [009A7CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [009A7D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\psapi.dll [KERNEL32.dll!LoadLibraryA] [009A7CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\psapi.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [009A7D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\NETAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [009A7D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[1656] @ C:\WINDOWS\system32\NETAPI32.dll [KERNEL32.dll!LoadLibraryA] [009A7CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLHOS~1.EXE[3756] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [10007D24] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
IAT C:\PROGRA~1\COMMON~1\AOL\120898~1\EE\AOLServiceHost.exe[3848] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [10007CD1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics Resources/America Online, Inc.)
---- Devices - GMER 1.0.15 ----
Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)
AttachedDevice \Driver\Tcpip \Device\Udp tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)
AttachedDevice \Driver\Tcpip \Device\RawIp tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)
Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
---- EOF - GMER 1.0.15 ----

**Cookiegal** · 30-Jun-2012, 07:17 PM **#29**

Please visit Combofix Guide & Instructions for instructions for installing the recovery console and downloading and running ComboFix.

The only thing different from the instructions there is that when downloading and saving the ComboFix.exe I would like you to rename it to puppy.exe please.

Post the log from ComboFix when you've accomplished that.

Important notes regarding ComboFix:

ComboFix may reset a number of Internet Explorer's settings, including making it the default browser. This can easily be changed once we're finished.

ComboFix also prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you, please let me know. This can be undone manually when we're finished. Read HERE for an article written by dvk01 on why we disable autoruns.

rose1954 · 30-Jun-2012, 07:43 PM **#30**

I ran the Combofix and there was a warning that my antivirus was on and to disable it. I turned the Trend off, but it said that I still had AVG on. Is it ok to go ahead with this after I turn off the Trend?

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