I just brought 2 used DELL POS systems for my restaurant, everything turned on fine, i checked the internet and the touchscreen functions worked fine. I installed the treatware software (support system) when finishing up the install it asked me to restart to complete installation. when resarted it prompted me with a windows username and password. I dont understand why it asked me now as i was able to use the pc before installing treatware. i contacted treatware and they have no idea, i contacted dell and they say i may need to reinstall windows xp professional and its drivers (headache). Can anyone help me so i dont have to do this?
Passwords - Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided and any such threads will be closed.
It is possible to set Windows to automatically login to a specific user account (but only if the account is password protected). Perhaps the "treatware software" (about which I know nothing) unset that option. After all, it is a dangerous option to use if non-authorized users have physical access to the machine.
__________________ Microsoft MVP - Windows Expert - Consumer (since July 2010)
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