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ati3duag.dll


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thel's Avatar
thel thel is offline
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09-Jul-2012, 05:20 PM #1
ati3duag.dll
hi iv been getting this blue screen about three months and its really annoying so here is what is says

ati3duag.dll
page_fault_in_nonpaged-area
stop: 0x00000050 (0xFFFFFFFE, 0x00000000, 0xBF2EF370, 0x00000000
ati3duag.dll address bf2ef370 at bf2bb datestamp 4f7e56aa

so thanks in advance

oh and i hope this is the right place to post this
blues_harp28's Avatar
Trusted Advisor with 15,853 posts.
 
Join Date: Jan 2005
Location: London England
09-Jul-2012, 07:10 PM #2
Hi and welcome.
Run the driver scan here - update the drivers recommended.
AMD Driver Autodetect
http://support.amd.com/us/gpudownloa...to_detect.aspx

If that does not fix it.
Download BlueScreenView
http://www.nirsoft.net/utils/blue_screen_view.html
Download link at the bottom of the page.

Download > install.
Once it has scanned > Click on Edit > Select All > File > Save Selected Item
It will open in Notepad - or save to Notepad > Copy > Paste and Post the last 5 minidump files from the scan.
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thel's Avatar
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09-Jul-2012, 07:32 PM #3
==================================================
Dump File : Mini062710-01.dmp
Crash Time : 6/27/2010 8:04:51 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xa9481000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xae6970d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
Processor : 32-bit
Crash Address : viahduaa.sys+280d8
Stack Address 1 : viahduaa.sys+2b34c
Stack Address 2 : portcls.sys+7676
Stack Address 3 : portcls.sys+7945
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini062710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini062210-01.dmp
Crash Time : 6/22/2010 10:13:13 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xa93bd000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xae6970d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
Processor : 32-bit
Crash Address : viahduaa.sys+280d8
Stack Address 1 : viahduaa.sys+2b34c
Stack Address 2 : portcls.sys+7676
Stack Address 3 : portcls.sys+7945
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini062210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini040810-01.dmp
Crash Time : 4/9/2010 1:22:38 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xa8a3f000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xae6970d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
Processor : 32-bit
Crash Address : viahduaa.sys+280d8
Stack Address 1 : viahduaa.sys+2b34c
Stack Address 2 : portcls.sys+7676
Stack Address 3 : portcls.sys+7945
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini040810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini012510-01.dmp
Crash Time : 1/25/2010 8:25:38 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xaa80b000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xae6970d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
Processor : 32-bit
Crash Address : viahduaa.sys+280d8
Stack Address 1 : viahduaa.sys+2b34c
Stack Address 2 : portcls.sys+7676
Stack Address 3 : portcls.sys+7945
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini012510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini012110-01.dmp
Crash Time : 1/21/2010 7:28:27 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xaa61c000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xae6970d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
Processor : 32-bit
Crash Address : viahduaa.sys+280d8
Stack Address 1 : viahduaa.sys+2b34c
Stack Address 2 : portcls.sys+7676
Stack Address 3 : portcls.sys+7945
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini012110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================



oh p.s. this pops up on start up ATK0110 ACPI UTILITY
blues_harp28's Avatar
Trusted Advisor with 15,853 posts.
 
Join Date: Jan 2005
Location: London England
09-Jul-2012, 07:42 PM #4
Caused By Driver : viahduaa.sys
Relates to the audio driver

What is viahduaa.sys?
http://systemexplorer.net/db/viahduaa.sys.html
Do not run any scans at the above website.
Always download drivers from the manufacturers website.

http://www.via.com.tw/en/support/drivers.jsp
blues_harp28's Avatar
Trusted Advisor with 15,853 posts.
 
Join Date: Jan 2005
Location: London England
09-Jul-2012, 07:43 PM #5
Click the Start button > Run > Type
msconfig

Click on the Start up tab.
Write down carefully what is listed and post the list here.
Or post a screen shot[s] of all entries in the Start up tab.
http://library.techguy.org/wiki/TSG_...g_a_Screenshot
thel's Avatar
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09-Jul-2012, 08:44 PM #6
ok i guess this what you mean
Attached Thumbnails
ati3duag.dll-2012-07-09_19-26-52_92.jpg   ati3duag.dll-2012-07-09_19-27-17_927.jpg   ati3duag.dll-2012-07-09_19-27-45_158.jpg  
thel's Avatar
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09-Jul-2012, 08:47 PM #7
oh and im not really sure what viahduaa.sys driver im suppose to download
blues_harp28's Avatar
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Location: London England
10-Jul-2012, 04:42 AM #8
Your minidumps date back to 2010! - no use to us today.

Check and run the driver scan here - update the drivers that are recommended.
http://support.amd.com/us/gpudownloa...to_detect.aspx
thel's Avatar
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10-Jul-2012, 12:19 PM #9
ok i did that and sadly no fix
blues_harp28's Avatar
Trusted Advisor with 15,853 posts.
 
Join Date: Jan 2005
Location: London England
10-Jul-2012, 12:27 PM #10
Did the scan show that you needed to update any drivers?
If you get a blue screen every 3 months approx - we will need to see the latest minidumps after the Blue Screen
You may have to delete all saved minidumps and wait for the next Blue Screen.

Apart from the odd Blue Screen - how well is the Pc running?
thel's Avatar
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10-Jul-2012, 12:40 PM #11
ok shouldn't take too long (i get the blue screen every time i play swtor for a few minutes) so i should delete all my past mini dumps correct? and all the video drivers are up to date
blues_harp28's Avatar
Trusted Advisor with 15,853 posts.
 
Join Date: Jan 2005
Location: London England
10-Jul-2012, 12:52 PM #12
You can delete the minidumps or just post the most recent ones if the Blue Screen
re-appears.

Check and post
TSG System Information Utility - found here.
http://library.techguy.org/wiki/TSG_Valuable_links
thel's Avatar
thel thel is offline
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10-Jul-2012, 01:51 PM #13
Dump File : Mini121512-01.dmp
Crash Time : 12/15/2012 1:17:33 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xa64dc000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xae6970d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
Processor : 32-bit
Crash Address : viahduaa.sys+280d8
Stack Address 1 : viahduaa.sys+2b34c
Stack Address 2 : portcls.sys+7676
Stack Address 3 : portcls.sys+7945
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini121512-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini070912-01.dmp
Crash Time : 7/9/2012 3:43:48 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xfffffffe
Parameter 2 : 0x00000000
Parameter 3 : 0xbf2ef370
Parameter 4 : 0x00000000
Caused By Driver : ati3duag.dll
Caused By Address : ati3duag.dll+34370
File Description : ati3duag.dll
Product Name : Advanced Micro Devices, Inc. Radeon DirectX Universal Driver
Company : Advanced Micro Devices, Inc.
File Version : 6.14.10.0911
Processor : 32-bit
Crash Address : ati3duag.dll+34370
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070912-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini070312-02.dmp
Crash Time : 7/3/2012 3:27:05 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xfffffffe
Parameter 2 : 0x00000000
Parameter 3 : 0xbf2ef370
Parameter 4 : 0x00000000
Caused By Driver : ati3duag.dll
Caused By Address : ati3duag.dll+34370
File Description : ati3duag.dll
Product Name : Advanced Micro Devices, Inc. Radeon DirectX Universal Driver
Company : Advanced Micro Devices, Inc.
File Version : 6.14.10.0911
Processor : 32-bit
Crash Address : ati3duag.dll+34370
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070312-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini070312-01.dmp
Crash Time : 7/3/2012 8:34:52 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbf83a767
Parameter 3 : 0xa321ab94
Parameter 4 : 0xa321a890
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+3a767
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6228 (xpsp_sp3_gdr.120515-1618)
Processor : 32-bit
Crash Address : win32k.sys+3a767
Stack Address 1 : win32k.sys+3a73b
Stack Address 2 : ati3duag.dll+e9ecf
Stack Address 3 : ati3duag.dll+1b00d6
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070312-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini063012-02.dmp
Crash Time : 6/30/2012 7:11:14 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xa3cad000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xae5370d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
Processor : 32-bit
Crash Address : viahduaa.sys+280d8
Stack Address 1 : viahduaa.sys+2b34c
Stack Address 2 : portcls.sys+7676
Stack Address 3 : portcls.sys+7945
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini063012-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==========================================



ok here they are but im not sure why the top one says December
blues_harp28's Avatar
Trusted Advisor with 15,853 posts.
 
Join Date: Jan 2005
Location: London England
10-Jul-2012, 02:18 PM #14
Check and post TSG System Information Utility - so that we can see what version of Windows you have installed.
http://library.techguy.org/wiki/TSG_Valuable_links

Download Speccy 1.16.317 - to your desktop.
http://www.filehippo.com/download_speccy

Install - let it scan your Pc - click on Audio, this will show what Sound Card is installed.
Go to the manufacturers website and check for the latest drivers.
thel's Avatar
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10-Jul-2012, 02:25 PM #15
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) II X2 240 Processor, x86 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3327 Mb
Graphics Card: ATI Radeon HD 4550, 1024 Mb
Hard Drives: C: Total - 131061 MB, Free - 4890 MB;
Motherboard: ASUSTeK Computer INC., M4A77TD PRO
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled
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