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11-Jul-2012, 10:21 AM
#1 | ||||||
| Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 1 Processor Count: 2 RAM: 3071 Mb Graphics Card: NVIDIA GeForce 6200, 128 Mb Hard Drives: C: Total - 476937 MB, Free - 318069 MB; I: Total - 476929 MB, Free - 438610 MB; Motherboard: ASUSTeK Computer INC., P5GD1 Antivirus: AVG Anti-Virus Free Edition 2012, Updated: Yes, On-Demand Scanner: Enabled The last while I have been getting the following error message on almost all the websites I click on. THIS TAB HAS BEEN RECOVERED A problem with this webpage has caused Internet Explorer to close and reopen the tab. Along with this problem I find it very slow opening almost all websites I have the professional version of Super Anti-Spyware installed along with Malware Bytes Anti Malware and am constantly deleting all temporary files to no avail. Any help would be greatly appreciated !! Last edited by birdog2; 11-Jul-2012 at 10:33 AM.. Reason: Spelling |
11-Jul-2012, 10:47 AM
#2 | |||||||
| Why did you submit this thread in the "Windows Vista" section instead of in the "Windows XP" section? Do the following so we can get a better picture of that computer and if any obvious issues need to be addressed. ----------------------------------------------------------- Go here and click the green "Download latest version" link to download and save HiJackThis 2.0.4 After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it. Allow it to install in its default location - C:\Program Files. After it's been installed, start it and allow its main window to load. Uncheck "Do not show this window when I start HiJackThis". Click "Do a system scan and save a log file". When the scan is finished in 30 - 60 seconds, a log file will appear. Save that log file. Return here to your thread, then copy-and-paste the entire log file here. ----------------------------------------------------------- Start HiJackThis. Click on the "Open The Misc Tools Section" button. Click on the "Open Uninstall Manager" button. Click on the "Save List" button. Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad. Return here to your thread, then copy-and-paste the entire file here. ----------------------------------------------------------- |
11-Jul-2012, 10:57 AM
#3 | |||||||
| Quote:
That motherboard uses DDR PC2700 or DDR PC3200 modules. http://www.asus.com/Motherboards/Int...specifications If it currently has 512 MB modules in 2 of its 4 slots, you might consider adding 2 more 512 MB modules in the 2 empty slots. http://www.crucial.com/upgrade/ASUS-...-upgrades.html http://www.memorystock.com/memory/ASUSP5GD1P5GD1VM.html -------------------------------------------------------- Last edited by flavallee; 11-Jul-2012 at 11:02 AM.. |
11-Jul-2012, 11:36 AM
#5 | ||||||
| Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 8:19:38 AM, on 7/11/2012 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe C:\Program Files\SUPERAntiSpyware\SASCORE.EXE C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\WINDOWS\ATKKBService.exe C:\Program Files\AVG\AVG2012\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\System32\CTsvcCDA.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\WINDOWS\System32\svchost.exe C:\PROGRA~1\Iomega\System32\AppServices.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\AVG\AVG2012\avgnsx.exe C:\Program Files\AVG\AVG2012\avgemcx.exe C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.0.2\ToolbarUpdater.exe C:\WINDOWS\system32\MsPMSPSv.exe C:\Program Files\Iomega\AutoDisk\ADService.exe C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe C:\Program Files\AVG\AVG2012\avgrsx.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\Program Files\AVG\AVG2012\avgcsrvx.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Trusteer\Rapport\bin\RapportService.exe C:\WINDOWS\SOUNDMAN.EXE C:\WINDOWS\ALCWZRD.EXE C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Kodak\MediaImpression SE\ArcMonitor.exe C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe C:\Program Files\AVG\AVG2012\avgtray.exe C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac C:\Program Files\AVG Secure Search\vprot.exe C:\Program Files\Logitech\LWS\Webcam Software\CameraHelperShell.exe C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Iomega\AutoDisk\ADUserMon.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe C:\Program Files\Windows Media Player\WMPNSCFG.exe C:\Program Files\PhotoStudio Expressions\PMMonitor.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe C:\Program Files\Warecentral\PrintKey-Pro\PKey_Pro.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://sympatico.msn.ca/default.aspx?lang=en-ca R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7212 R3 - URLSearchHook: (no name) - - (no file) R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) R3 - URLSearchHook: FCToolbarURLSearchHook Class - {9c6b6c90-8660-87a4-258f-97d82b56cd18} - C:\Program Files\Airmiles Toolbar\Helper.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: FCTBPos00Pos - {16BC5BC3-213F-7FA4-A1FB-4274F8DB9AD0} - C:\Program Files\Airmiles Toolbar\Toolbar.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files\AVG\AVG2012\avgdtiex.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.0.0.9\AVG Secure Search_toolbar.dll O2 - BHO: LastPass Browser Helper Object - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files\LastPass\LPBar.dll O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.9.0\ViewBarBHO.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - (no file) O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll O3 - Toolbar: AnonIETB Class - {DB264E15-F83B-4603-BFC1-4EA7E3204686} - C:\Program Files\Anonymizer\Anon2005\AnonIEBar.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll O3 - Toolbar: FireShot - {6E6E744E-4D20-4ce3-9A7A-26DFFFE22F68} - (no file) O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files\LastPass\LPBar.dll O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.0.0.9\AVG Secure Search_toolbar.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O3 - Toolbar: Airmiles Toolbar - {8D58FFCC-DE8B-3354-7D02-F2A5E9247FCF} - C:\Program Files\Airmiles Toolbar\Toolbar.dll O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [ArcSoft MediaImpression Monitor] C:\Program Files\Kodak\MediaImpression SE\ArcMonitor.exe O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe O4 - HKLM\..\Run: [LWS] C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe -hide O4 - HKLM\..\Run: [PMBVolumeWatcher] C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe" O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe" O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe /r O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [PestPatrol Control Center] C:\DOCUME~1\Frank\MYDOCU~1\PESTPA~1\PPControl.exe O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [GhostSurfDelSatellite] "C:\Program Files\GhostSurf 2005\DeleteSatellite.exe" O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKUS\S-1-5-18\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" (User 'Default user') O4 - Global Startup: Monitor.lnk = C:\Program Files\PhotoStudio Expressions\PMMonitor.exe O4 - Global Startup: PrintKey-Pro.lnk = C:\Program Files\Warecentral\PrintKey-Pro\PKey_Pro.exe O8 - Extra context menu item: &MSN Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: &Search - http://tbedits.televisionfanatic.com...2&n=2011090823 O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O8 - Extra context menu item: LastPass - file://C:\Program Files\LastPass\context.html?cmd=lastpass O8 - Extra context menu item: LastPass Fill Forms - file://C:\Program Files\LastPass\context.html?cmd=fillforms O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O9 - Extra button: TaskBar - {320AF880-6646-11D3-ABEE-C5DBF3571F51} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComTaskBarIcon.html O9 - Extra 'Tools' menuitem: RoboForm TaskBar Icon - {320AF880-6646-11D3-ABEE-C5DBF3571F51} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComTaskBarIcon.html O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files\LastPass\LPBar.dll O9 - Extra 'Tools' menuitem: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files\LastPass\LPBar.dll O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files\AVG\AVG2012\avgdtiex.dll O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1135968567484 O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://costco.pnimedia.com/upload/ac...eX_Control.cab O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.2.1.cab O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = ,,cg.shawcable.net O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ,,cg.shawcable.net O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll O18 - Protocol: schmap-help - {2CF664A0-5EA6-47B5-884C-433A60145F78} - C:\Program Files\Schmap\Schmap Player\SchmapDocLib.dll O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\11.0.2\ViProtocol.dll O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - (no file) O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Unknown owner - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe (file missing) O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe O23 - Service: IomegaAccess - Unknown owner - C:\Program Files\Iomega\Tools_NT\iomegaaccess.exe (file missing) O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe (file missing) O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe O23 - Service: UPnPService - Magix AG - C:\Program Files\Common Files\MAGIX Shared\UPnPService\UPnPService.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe O23 - Service: vToolbarUpdater11.0.2 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.0.2\ToolbarUpdater.exe O23 - Service: ZipToA - Unknown owner - C:\WINDOWS\system32\ZipToA.exe O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe -- End of file - 21745 bytes |
11-Jul-2012, 11:40 AM
#6 | ||||||
| Ability Photopaint Studio 2002 AC3 HD Add-on Acronis*True*Image Active Disk AddressBar for Windows XP SP3 (remove only) ADHD Or What Screen Saver Adobe AIR Adobe AIR Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Photoshop Elements Adobe Reader X (10.1.3) Adobe Shockwave Player 11.5 Adobe SVG Viewer Adobe® Photoshop® Album Starter Edition 3.2 AI RoboForm (All Users) Airmiles Toolbar American Greetings CreataCard Anonymizer 2005 Apple Application Support Apple Mobile Device Support Apple Mobile Device Support Apple Software Update ArcSoft MediaImpression SE for Kodak ArcSoft Print Creations ArcSoft Print Creations - Album Page ArcSoft Print Creations - Funhouse ArcSoft Print Creations - Greeting Card ArcSoft Print Creations - Photo Book ArcSoft Print Creations - Photo Calendar ArcSoft Print Creations - Photo Prints ArcSoft Print Creations - Scrapbook ArcSoft Print Creations - Slimline Card ASUS Enhanced Display Driver AVG 2012 AVG 2012 AVG 2012 Bonjour CameraHelperMsi Canon Camera Access Library Canon Camera Support Core Library Canon Camera Window DC_DV 5 for ZoomBrowser EX Canon Camera Window DC_DV 6 for ZoomBrowser EX Canon Camera Window MC 6 for ZoomBrowser EX Canon G.726 WMP-Decoder Canon iP6700D Canon iP6700D Memory Card Utility Canon MovieEdit Task for ZoomBrowser EX Canon RAW Image Task for ZoomBrowser EX Canon RemoteCapture Task for ZoomBrowser EX Canon Utilities Easy-PhotoPrint Canon Utilities Easy-PrintToolBox Canon Utilities EOS Utility Canon Utilities PhotoStitch Canon Utilities ZoomBrowser EX CatSpy CD-LabelPrint Corel Paint Shop Pro X Corel Photo Album 6 Creative MediaSource Crystal Player Professional 1.97 Dassault Systemes Software Prerequisites x86 DeepBurner v1.8.0.224 DVD Solution Easy-WebPrint eBay Toolbar EmailStripper 2.2 EPSON Copy Utility EPSON PictureMate User's Guide EPSON Printer Software EPSON TWAIN 5 EPSON Web-To-Page erLT EuroTalk Talk Now Plus! Firebird SQL Server - MAGIX Edition First Step Guide FLV SPLITTER getPlus(R) for Adobe Google Toolbar for Internet Explorer Google Toolbar for Internet Explorer Google Update Helper HighMAT Extension to Microsoft Windows XP CD Writing Wizard HiJaak® PhoTags Express HiJackThis Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Internet Explorer 7 (KB947864) ImageMixer VCD2 Ink Monitor IomegaWare 4.0.2 IrfanView (remove only) ITE IT8212 ATA RAID Controller iTunes Java(TM) 6 Update 30 jetAudio Basic JGsoft EditPad Lite 5.4.5 Lens - magnifying glass Let's Make Lighthouse 3D Screensaver 1.2 LightScribe Applications LightScribe System Software LightScribe Template Designs - Travel Pack 1 Logitech Webcam Software LWS Facebook LWS Gallery LWS Help_main LWS Launcher LWS Motion Detection LWS Pictures And Video LWS Twitter LWS Video Mask Maker LWS VideoEffects LWS Webcam Software LWS WLM Plugin LWS YouTube Plugin Macromedia Flash Player MAGIX Music Manager 2007 8.1.1.114 (US) MAGIX Photo Manager 2007 4.1.1.77 (US) MAGIX Xtreme PhotoStory on CD & DVD 6 6.5.1.5 (US) Magma Burner Malwarebytes Anti-Malware version 1.61.0.1400 Marvell Miniport Driver Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2656353) Microsoft .NET Framework 1.1 Security Update (KB2656370) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 SDK - ENU Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework SDK (English) 1.1 Microsoft Base Smart Card Cryptographic Service Provider Package Microsoft Codename Max Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 Microsoft National Language Support Downlevel APIs Microsoft Silverlight Microsoft Text-to-Speech Engine 4.0 (English) Microsoft USB Flash Drive Manager Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Web Publishing Wizard 1.52 Motherboard Monitor 5 moviEZ HD MozBackup 1.4.6 Mozilla Firefox 10.0.2 (x86 en-US) Mozilla Sunbird (0.7) MSN Music Assistant MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP3 Parser MSXML 4.0 SP3 Parser (KB2721691) MSXML 4.0 SP3 Parser (KB973685) MSXML 6.0 Parser (KB933579) msxml4SP2 Multimedia Launcher muvee autoProducer 3.5 magicMoments nav-u tool neroxml NVIDIA Drivers NVIDIA nView Desktop Manager Office Suite 2005 Photo Stacker Photo Stacker version 1.1.1 Photo Story 3 for Windows PhotoStudio Expressions Picasa 3 Picture Package Pipeliner Pipeliner PlayStation(R)Network Downloader PMB PowerProducer PrintKey-Pro v1.04 QuickTime QuickTime Alternative 1.68 Rapport Rapport Realtek High Definition Audio Driver ScanToWeb Schmap Player 1.1 Security Update for CAPICOM (KB931906) Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Windows Internet Explorer 7 (KB2482017) Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB931768) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 8 (KB2482017) Security Update for Windows Internet Explorer 8 (KB2497640) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB2530548) Security Update for Windows Internet Explorer 8 (KB2544521) Security Update for Windows Internet Explorer 8 (KB2559049) Security Update for Windows Internet Explorer 8 (KB2586448) Security Update for Windows Internet Explorer 8 (KB2618444) Security Update for Windows Internet Explorer 8 (KB2647516) Security Update for Windows Internet Explorer 8 (KB2675157) Security Update for Windows Internet Explorer 8 (KB2699988) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows XP (KB2655992) Security Update for Windows XP (KB2685939) Security Update for Windows XP (KB2691442) Security Update for Windows XP (KB2698365) Security Update for Windows XP (KB2707511) Security Update for Windows XP (KB2709162) Security Update for Windows XP (KB2718523) Security Update for Windows XP (KB2719985) SendPhotos Gold Evaluation Serif 100k Deluxe Graphics Pack Serif PagePlus 9.0 Skype Click to Call Skype™ 5.6 Sonic UDF Reader Sony DVD Architect Studio 4.5 Sony Sound Forge Audio Studio 9.0 Sound Blaster Live! 24-bit SpeedFan (remove only) SUPERAntiSpyware Tweak UI Update for Windows Internet Explorer 8 (KB2447568) Update for Windows Internet Explorer 8 (KB976662) Update for Windows XP (KB2718704) Vegas Movie Studio Platinum 9.0b Video2Photo v1.0 Build 55 (c't Edition) VideoShow Expressions Viewpoint Manager (Remove Only) Viewpoint Media Player Virtual Earth - 3DVIA (Technology Preview) Visual C++ 2008 x86 Runtime - (v9.0.30729) Visual C++ 2008 x86 Runtime - v9.0.30729.01 Vitalize! Windows 7 Upgrade Advisor Windows Defender Windows Defender Signatures Windows Genuine Advantage v1.3.0254.0 Windows Imaging Component Windows Internet Explorer 8 Windows Live Toolbar Windows Live Toolbar Windows Media Connect Windows Media Format 11 runtime Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player 11 Windows Media Player Firefox Plugin Windows Vista Upgrade Advisor Windows XP Service Pack 3 XML Paper Specification Shared Components Pack 1.0 |
11-Jul-2012, 12:42 PM
#8 | |||||||
| Do you have AVG 2012 and Microsoft Security Essentials both installed and running in that computer? ---------------------------------------------------------- |
11-Jul-2012, 01:05 PM
#10 | |||||||
| I wanted to make sure they were BOTH installed because they both appear in the startup list, but only AVG appears in the list of installed programs. Multiple antivirus programs installed and running in the same computer will fight each other and bog it down and cause various issues. -------------------------------------------------- Go to Control Panel - Add Or Remove Programs, then uninstall/remove AVG 2012 Windows Defender Restart the computer to complete the uninstall/removal process, if you're prompted to. --------------------------------------------------- After that's done, download and save AVG Remover(32-bit) 2012 (first one in the list) Close all open windows first, then run the AVG removal tool so it can find and remove the leftover file and registry "debris" of AVG. Restart the computer to complete the removal process, if you're prompted to. --------------------------------------------------- You have a LOT of programs and extras installed in that computer, and a number of them are outdated and a number of them are probably unneeded and unused. You need to consider doing some "housecleaning". --------------------------------------------------- |
11-Jul-2012, 01:09 PM
#11 | |||||||
| You need to click My Account at the top of the page, then click Edit Signature in the left column, then remove this massive signature information: Sneakers Computers Ltd. Model PC146 Intel P4 3.0c 775 chipset system ASUS P5GD1.Socket 775, intel 915P Chipset, 3PC1, 4 Dual DDR Slots Intel Pentium 4 530 3.0c Processor 1 GB Dual Channel DDR2 SDRAM PC2-4200 (2x512MB) LiteOn 16x8 DVD-RW, Supports +/-, Double Layer. Seagate 120 GB Hard Drive, 8MB Cache, Sata, Drive C Samsung 20 GB Hard Drive, Drive E 1.44 MB 3.5" Floppy Drive. Comstar 500GB USB External Hardrive. Browser: Mozilla Firefox Mozilla Thunderbird It's no longer allowed, per the forum rules, and it doesn't reflect your current computer specs anyway. ------------------------------------------------------- |
12-Jul-2012, 10:01 AM
#13 | |||||||
| Thanks for removing that outdated signature. We've got quite a bit more to do yet, so be patient. ------------------------------------------------------- Go to Start - Run - MSCONFIG - OK - "Startup" tab. Write down ONLY the names in the "Startup Item" column that have a checkmark next to them. If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column. Submit those names here in a vertical list. Make sure to spell them EXACTLY as you see them there. -------------------------------------------------------- |
13-Jul-2012, 12:37 AM
#14 | ||||||
| SOUNDMAN SOUNDMAN.EXE HKLM\SOFTWARE\Microsoft\Windows\CurrentVe... ALCWZRD ALCWZRD.EXE ( The above repeats for all the listed programs down to Common Startup) ALCMTR ALCMTR.EXE nwiz C:\Program Files\NVID NvMcTray RUNDLL32.EXE C:\WIN NvCpl RUNDLL32.EXE C:\WIN ISUSPM "C:\Program Files\Co... apdproxy "CProgram Files\Ado... ArcMonitor C:\Program Files\Koda... ACDaemon C:\Program Files\Com... LWS C:\Program Files\Logit... PMBVolumeWatcher C:\Program Files\Sony... APSDaemon "C:\Program Files\Co... CTSysVol C:\Program Files\Crea... qttask "C:\Program Files\Qui iTunesHelper "C:\Program Files\iTu... jusched "C:\Program Files\Jav PPControl C:\DOCUME~1\Frank\... msseces "c:\Program Files\Micr... ipoint "C:\Program Files\Mic... DeleteSatellite "C:\Program Files\Gho... deskup C:\Program Files\Iom... ADUserMon C:\Program Files\Iom Reader_sl "C:\Program Files\Ado AdobeARM "C:\Program Files\Co... ctfmon C:\WINDOWS\system... RoboTaskBarIcon "C:\Program Files\Sib... WMPNSCFG C:\Program Files\Win... Monitor C:\PROGRA~1\PHOTO... Common Startup Printkey-Pro C:\PROGRA~1WAREC... Common Startup |
13-Jul-2012, 09:04 AM
#15 | |||||||
| I only needed the names in the "Startup Item" column and didn't need anything from the other columns. ------------------------------------------------------------- Go back to Start - Run - MSCONFIG - OK - "Startup" tab. Remove the checkmark in these startup entries: SOUNDMAN ALCWZRD ALCMTR nwiz NvMcTray NvCpl ISUSPM apdproxy qttask iTunesHelper jusched Reader_sl AdobeARM WMPNSCFG After you're done, click Apply - OK/Close - Exit Without Restart. Go to Start - Run - SERVICES.MSC - OK. Expand the services window so you can see the list clearly. Double-click these service entries, one at a time, to open their properties window: Adobe Flash Player Update Service Creative service For CDROM Access Google Update Service Google Update Service Google Software Updater InstallDriver Table Manager Java Quick Starter NVIDIA Display Driver Service Viewpoint Manager Service vToolbarUpdater If "Startup Type" is on Automatic, change it to Manual, then click Apply - OK. If "Startup Type" is already on Manual, close the properties window for that entry. After you're all done, close the services window and then restart the computer. When the small "System Configuration Utility" window appears during restart, ignore its message about the computer being in diagnostic/selective startup mode. Do NOT change it back to normal startup mode!!! Put a checkmark in the lower left of that window BEFORE you click OK to close it. Wait for the computer to completely settle down from the restart. Start HiJackThis, then click "Do a system scan and save a log file". Save the new log that appears, then copy-and-paste the entire log here. ------------------------------------------------------------ |
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