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Saving Your Settings takes over a minute in Windows XP


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dennisthechemist's Avatar
dennisthechemist dennisthechemist is offline
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20-Jul-2012, 06:33 AM #1
Saving Your Settings takes over a minute in Windows XP
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.60GHz, x86 Family 15 Model 6 Stepping 4
Processor Count: 2
RAM: 3007 Mb
Graphics Card: NVIDIA GeForce 7050 / NVIDIA nForce 610i, 256 Mb
Hard Drives: C: Total - 476929 MB, Free - 73269 MB; F: Total - 476937 MB, Free - 14685 MB; G: Total - 953867 MB, Free - 5671 MB;
Motherboard: MSI, MS-7366
Antivirus: Stopzilla


Recently I noticed that the delay on "Saving Your Settings" was taking about 75 seconds, much longer time than before. I did an internet search, followed some tips, but to no avail. Then I followed posts between XP007 and Elvandil started 25 April 2008. I had already previously installed "UPH", then I ran "chkdsk r" following above posts. This took over 2 hours, then closed down after only around 10 seconds of SYS ("Saving Your Settings"), which was great. Then I rebooted, and closed down without doing any work and now it takes 85 seconds instead of 75. Help!

I confirmed, as in above posts, that UPH was indeed installed. Can anyone help?

Last edited by dennisthechemist; 20-Jul-2012 at 06:35 AM.. Reason: Typo in title
blues_harp28's Avatar
Trusted Advisor with 16,289 posts.
 
Join Date: Jan 2005
Location: London England
20-Jul-2012, 07:57 AM #2
Hi and welcome.
STOPzilla is not a program that we would recommend on this forum.
It may or not have something to do with your problem.

Post a Hjt log - to see what is running on your system.

Hijack this 2.04
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

Also post the uninstall log from Hjt log
Start HiJackThis.
Click > Open The Misc Tools Section button.
Click > Open Uninstall Manager.
Click > Save List.
Save the uninstall list file on your desktop.
It will then open in Notepad.
Click Edit > Select All > Copy-and-Paste the uninstall list in the reply box.
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dennisthechemist's Avatar
dennisthechemist dennisthechemist is offline
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20-Jul-2012, 12:03 PM #3
Second post
Hi Blues_harp28

Surprised at your comment on Stopzilla. I used to run the free version of AVG, then added Stopzilla when it was only an anti-malware and it stopped a virus which AVG missed. I checked with Stopzilla and they said they had upgraded it to include anti-virus capability, so just from that experience I dropped AVG and continued with SZ.

Installed HijackThis from your link, but got the error message "Application failed to start because MSVBVM60.DLL was not found. Re-installing the application may fix this problem". I re-installed but no go. I searched web for missing DLL and it led to complications which I wasn't looking for.

Help?
blues_harp28's Avatar
Trusted Advisor with 16,289 posts.
 
Join Date: Jan 2005
Location: London England
20-Jul-2012, 12:11 PM #4
'MSVBVM60.DLL was not found'

Download and install the VB6 Runtime Pack from here.
http://support.microsoft.com/kb/290887
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dennisthechemist dennisthechemist is offline
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23-Jul-2012, 09:05 AM #5
Hi BH28,

HiJack This logfile:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:53:56, on 23/07/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\MemTurbo 4\MemTurbo.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.msn.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60321
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_cu...spx?TbId=60321
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by MSN & Bing
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: (no name) - {98828DED-A591-462F-83BA-D2F62A68B8B8} - (no file)
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [UpdatePDRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nview\nwiz.exe /installquiet
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1078081533-484763869-1801674531-1009\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'UpdatusUser')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo 4\MemTurbo.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...tup1.0.1.1.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\599\G2AWinLogon.dll
O20 - Winlogon Notify: TPSvc - TPSvc.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\599\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: User Profile Hive Cleanup (UPHClean) - Windows (R) Codename Longhorn DDK provider - C:\Program Files\UPHClean\uphclean.exe
--
End of file - 10611 bytes

--------------------------------------------------------------
Uninstall log:

4oD
Acrobat.com
Adobe Acrobat 5.0
Adobe Acrobat Reader 3.01
Adobe AIR
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9.5.1
Adobe Type Manager 4.0
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVS Disc Creator version 3.4
AVS Update Manager 1.0
AVS Video Converter 6
AVS4YOU Software Navigator 1.2
Bing Bar
Bonjour
Critical Update for Windows Media Player 11 (KB959772)
CyberLink PhotoNow
CyberLink PhotoNow
CyberLink PowerDirector
CyberLink PowerDirector
Data Lifeguard Diagnostic for Windows
Demand Five Player
Digital Photo Navigator 1.5
DivX Codec
EPSON Attach To Email
EPSON Easy Photo Print
EPSON File Manager
EPSON Print CD
EPSON Printer Software
ESPR220 User's Guide
Express Burn
Express Rip
exPressit S.E. 3.0
FREE Hi-Q Recorder 1.92
Freecorder 2.3 (with Skype Call Recording)
Google Chrome
Google Earth Plug-in
Google Update Helper
GoToAssist Corporate
High Definition Audio Driver Package - KB888111
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
IBM ViaVoice Standard 10.5 - UK English
IsoBuster 2.7
iTunes
Java(TM) 6 Update 19
Java(TM) 7 Update 5
Java(TM) SE Runtime Environment 6 Update 1
JavaFX 2.1.1
jv16 PowerTools 2012
Logitech Desktop Messenger
Logitech Print Service
Logitech QuickCam Software
Logitech® Camera Driver
Memeo Backup
MemTurbo 4
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft ActiveSync 4.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 97, Professional Edition
Microsoft Office Converter Pack
Microsoft Outlook 2002
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Morpheus Photo Morpher v3.00
Mozilla Firefox (3.6.15)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NCH Toolbox
Nokia Connectivity Cable Driver
NVIDIA Drivers
NVIDIA Graphics Driver 301.42
NVIDIA nView 136.27
NVIDIA Update 1.8.15
OLYMPUS CAMEDIA Master 4.2
PAC-MAN® by Namco
PIF DESIGNER
PixiePack Codec Pack
Pixillion Image Converter
PowerCinema NE for Everio
PowerDirector Express
PowerProducer
Prism Video Converter
QuickTime
Realtek High Definition Audio Driver
RecordPad Sound Recorder
Replay Media Splitter 1.5.0.2
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Skype Click to Call
Skype™ 5.5
SmartSound Quicktracks Plugin
SoundTap Streaming Audio Recorder
SpeedMaxPc
STOPzilla
STOPzilla Toolbar
Switch Sound File Converter
Travelmanager UK and Ireland 2006, 2007
Uninstall Entriq MediaSphere
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2718704)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
User Profile Hive Cleanup Service
WavePad Sound Editor
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Repair Kit v3.0
Windows XP Service Pack 3
WM Capture
WM Recorder 12.1
Wondershare DVD Ripper Platinum(Build 4.7.1.2)
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
Computer Specs
Trusted Advisor with 59,422 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
23-Jul-2012, 09:35 AM #6
I agree with blues_harp28.

Get rid of STOPzilla and then replace it with Microsoft Security Essentials 4.0.1526.0.

It's light-weight and user-friendly and well-recommended here.

You also need to download and save and then run AVG Remover(32bit) 2012 so it can find and remove all the leftover file and registry debris of AVG that's still in your computer.

-------------------------------------------------------
blues_harp28's Avatar
Trusted Advisor with 16,289 posts.
 
Join Date: Jan 2005
Location: London England
23-Jul-2012, 11:13 AM #7
Click the Start button > Run > Type
msconfig

Click on the Start up tab.
Write down carefully what is listed and post the list here.

Or post a screen shot[s] of all entries in the Start up tab.
http://library.techguy.org/wiki/TSG_...g_a_Screenshot
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dennisthechemist dennisthechemist is offline
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Member with 23 posts.
THREAD STARTER
 
Join Date: Jul 2012
Location: West Yorkshire, United Kingdom
Experience: Intermediate
23-Jul-2012, 11:20 AM #8
Hi Flavallee,

Many thanks for your input. I ran AVG Remover but it just produced a log file and stopped without apparently doing anything.

Reluctant to drop Stopzilla. Incidentally, it just saved me ten minutes ago from a trojan I downloaded from www.download-free.com/Media-Player , as I tried to re-install Windows Media Player foolishly assuming it was MS without checking the website name. I ran SZ for a year, then paid lifetime sub. Can I ask why you don't like it?
blues_harp28's Avatar
Trusted Advisor with 16,289 posts.
 
Join Date: Jan 2005
Location: London England
23-Jul-2012, 11:55 AM #9
Once you have posted the start up list from msconfig.

Start Hjt log - click Scan.
Once the page has opened - put a Tick mark against these entries and click Fix
Double check first, that only these entries are ticked.

O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - (no file)

O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

O3 - Toolbar: (no name) - {98828DED-A591-462F-83BA-D2F62A68B8B8} - (no file)

O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...tup1.0.1.1.cab


Close Hjt log.
Restart your Pc.
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dennisthechemist dennisthechemist is offline
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THREAD STARTER
 
Join Date: Jul 2012
Location: West Yorkshire, United Kingdom
Experience: Intermediate
26-Jul-2012, 09:01 AM #10
Hi Blues Harp28,

Sorry about delay -Vista based laptop invaded our air space and caused no end of problems.

Startup screen shots:




Den
blues_harp28's Avatar
Trusted Advisor with 16,289 posts.
 
Join Date: Jan 2005
Location: London England
26-Jul-2012, 11:39 AM #11
StopZilla does not appear in the start up list.
As said, it is not an Anti-virus program that we would recommend.
If you check online - it does not even make the top 10 list of recommended programs.

In msconfig - Start up tab.
Untick all entries Except

StopZilla

Apply > Ok > Reboot your Pc.

The System Configuration Utility box appear on retstart - saying changes have been made.
Tick the box on the lower left and then OK.

Any entry can be re-enabled using msconfig - if you feel it needs to be

How to use MSCONFIG.
http://netsquirrel.com/msconfig/msconfig_xp.html

----


Download.
MalwareBytes and SuperAntiSpyware to your desktop.
Download the Free versions of both programs.

MalwareBytes

SuperAntiSpyware

Once they are downloaded to your desktop.
Close all open browser windows.

MalwareBytes
Click on the Install icon - allow it to update during the install process.
Start Malwarebytes Anti-Malware.
Click on Scanner > then quick scan > then Scan.
Any infections or problems will be highlighted in red.
After the scan is finished - Click - Show Results.
Check that all entries are selected.
Click - Remove Selected.
You may be prompted to restart to finish the removal process.
If Yes - restart your Pc.

Start Malwarebytes again.
Click on the Logs Tab.
Highlight the scan log entry.
Click - Open.
The scan log will appear in Notepad.
Copy and paste it in your next post.

SuperAntiSpyware
Click on the install icon - allow it to update during the install process.
Select the Quick Scan option.
Click Scan your Computer.
Any infections or problems will be highlighted in red.
After the scan is finished.
Click Continue.
Check that everything is listed.
Click Remove Threats.
Click OK - then click Finish
You may be prompted to restart to finish the removal process.
If Yes - restart your Pc.

Start SuperAntiSpyware again.
Click View Scan Logs.
Highlight the scan log entry.
Click - View Selected Log.
The scan log will appear in Notepad.
Copy and paste in your next post.
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dennisthechemist dennisthechemist is offline
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Member with 23 posts.
THREAD STARTER
 
Join Date: Jul 2012
Location: West Yorkshire, United Kingdom
Experience: Intermediate
27-Jul-2012, 11:03 AM #12
Hi Blues Harp,

Stopzilla is in the "Services" list.

Malwarebytes Log:

Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org
Database version: v2012.07.27.07
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Dennis :: DENNIS-DIY-NO1 [administrator]
Protection: Enabled
27/07/2012 15:11:44
mbam-log-2012-07-27 (15-11-44).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 253097
Time elapsed: 8 minute(s), 13 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 41
HKCR\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (Adware.Minibug) -> Quarantined and deleted successfully.
HKCR\CLSID\{A4730EBE-43A6-443e-9776-36915D323AD3} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Typelib\{CDCA70D8-C6A6-49EE-9BED-7429D6C477A2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Interface\{8AD9AD05-36BE-4E40-BA62-5422EB0D02FB} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Typelib\{D136987F-E1C4-4CCC-A220-893DF03EC5DF} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCR\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF6-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF6-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{100EB1FD-D03E-47FD-81F3-EE91287F9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{100EB1FD-D03E-47FD-81F3-EE91287F9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} (Adware.Zango) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} (Adware.Zango) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{C5428486-50A0-4A02-9D20-520B59A9F9B2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{C5428486-50A0-4A02-9D20-520B59A9F9B2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{C5428486-50A0-4A02-9D20-520B59A9F9B3} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{C5428486-50A0-4A02-9D20-520B59A9F9B3} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Fun Web Products (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\MyWebSearch (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\FocusInteractive (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Fun Web Products (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\FunWebProducts (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\MyWebSearch (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (PUP.MyWebSearch) -> Quarantined and deleted successfully.
Registry Values Detected: 4
HKCU\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping|{C5428486-50A0-4A02-9D20-520B59A9F9B2} (Adware.ShopperReports) -> Data: 8194 -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping|{C5428486-50A0-4A02-9D20-520B59A9F9B3} (Adware.ShopperReports) -> Data: 8193 -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{C5428486-50A0-4a02-9D20-520B59A9F9B3} (Adware.ShopperReports) -> Data: -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{C5428486-50A0-4a02-9D20-520B59A9F9B2} (Adware.ShopperReports) -> Data: -> Quarantined and deleted successfully.
Registry Data Items Detected: 1
HKCR\regfile\shell\open\command| (Broken.OpenCommand) -> Bad: () Good: (regedit.exe "%1") -> Delete on reboot.
Folders Detected: 8
C:\Program Files\FunWebProducts (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Shared (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings (PUP.MyWebSearch) -> Quarantined and deleted successfully.
Files Detected: 5
C:\Program Files\FunWebProducts\ScreenSaver\Images\0002459A.urr (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History\search3 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\setting2.htm (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.dat (PUP.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (PUP.MyWebSearch) -> Quarantined and deleted successfully.
(end)

-------------------------------------------------------------------------

Superantispyware log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 07/27/2012 at 03:49 PM
Application Version : 5.5.1012
Core Rules Database Version : 8971
Trace Rules Database Version: 6783
Scan type : Quick Scan
Total Scan Time : 00:07:23
Operating System Information
Windows XP Home Edition 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator
Memory items scanned : 433
Memory threats detected : 0
Registry items scanned : 30860
Registry threats detected : 16
File items scanned : 8269
File threats detected : 241
PUP.MyWebSearch/FunWebProducts
HKU\S-1-5-21-1078081533-484763869-1801674531-1004\SOFTWARE\FunWebProducts
HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\ProxyStubClsid
HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\ProxyStubClsid32
HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}
HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}\ProxyStubClsid
HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}\ProxyStubClsid32
Adware.Zango/ShoppingReport
HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}
HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}\ProxyStubClsid
HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}\ProxyStubClsid32
HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}\TypeLib
HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}\TypeLib#Version
HKCR\Interface\{D8560AC2-21B5-4C1A-BDD4-BD12BC83B082}
HKCR\Interface\{D8560AC2-21B5-4C1A-BDD4-BD12BC83B082}\ProxyStubClsid
HKCR\Interface\{D8560AC2-21B5-4C1A-BDD4-BD12BC83B082}\ProxyStubClsid32
Adware.Tracking Cookie
C:\Documents and Settings\Dennis\Cookies\M9C6DO7U.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Dennis\Cookies\823YYF3T.txt [ /invitemedia.com ]
C:\Documents and Settings\Dennis\Cookies\LBBKOOWY.txt [ /sales.liveperson.net ]
C:\Documents and Settings\Dennis\Cookies\WDN297TJ.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Dennis\Cookies\66BNW6OS.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Dennis\Cookies\G3D5G3NJ.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Dennis\Cookies\S86Z7BST.txt [ /liveperson.net ]
C:\Documents and Settings\Dennis\Cookies\DYD8SIKR.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Dennis\Cookies\SZQ4GMY9.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Dennis\Cookies\R07HKJLS.txt [ /realmedia.com ]
C:\Documents and Settings\Dennis\Cookies\ZNAJJK30.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Dennis\Cookies\VMZIM46J.txt [ /www.etracker.de ]
C:\Documents and Settings\Dennis\Cookies\FMWB3KBP.txt [ /c1.atdmt.com ]
C:\Documents and Settings\Dennis\Cookies\0EMZI3FZ.txt [ /yieldmanager.net ]
C:\Documents and Settings\Dennis\Cookies\5O6AOJ99.txt [ /ads.saymedia.com ]
C:\Documents and Settings\Dennis\Cookies\UXNX0T2I.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Dennis\Cookies\FGQ0XV4J.txt [ /kontera.com ]
C:\Documents and Settings\Dennis\Cookies\0QLR9OJV.txt [ /liveperson.net ]
C:\Documents and Settings\Dennis\Cookies\60G27PIM.txt [ /virginmedia.com ]
C:\Documents and Settings\Dennis\Cookies\W1UTVGK5.txt [ /atdmt.com ]
C:\Documents and Settings\Dennis\Cookies\9ZTU71E1.txt [ /doubleclick.net ]
C:\Documents and Settings\Dennis\Cookies\LT74UAKR.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Dennis\Cookies\E97QUJLG.txt [ /amazon-adsystem.com ]
C:\Documents and Settings\Dennis\Cookies\N3PP1LFH.txt [ /ad.360yield.com ]
C:\Documents and Settings\Dennis\Cookies\0ATKXKPU.txt [ /c.atdmt.com ]
C:\Documents and Settings\Dennis\Cookies\TQ01KPK9.txt [ /liveperson.net ]
C:\Documents and Settings\Dennis\Cookies\IKSGORPZ.txt [ /mediaplex.com ]
C:\Documents and Settings\Dennis\Cookies\EKF20BOH.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Dennis\Cookies\TKB1YRNT.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Dennis\Cookies\5LZF66ND.txt [ /apmebf.com ]
C:\Documents and Settings\Dennis\Cookies\9S9DSDCD.txt [ /liveperson.net ]
C:\Documents and Settings\Dennis\Cookies\7F0A94L8.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Dennis\Cookies\ZYHRH7VP.txt [ /totalblankmedia.com ]
C:\Documents and Settings\Dennis\Cookies\2KHZKWEV.txt [ /adxpose.com ]
C:\Documents and Settings\Dennis\Cookies\OX20ZE15.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Dennis\Cookies\FF42OH7Q.txt [ /server.iad.liveperson.net ]
C:\Documents and Settings\Dennis\Cookies\KHJD1CUF.txt [ /liveperson.net ]
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C:\DOCUMENTS AND SETTINGS\DENNIS\Cookies\3PT2Y7UN.txt [ Cookie:dennis@www.myvouchercodes.co.uk/manage-account/unsubscribe/OTMzMjQxMjMyNQS2/ ]
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.atdmt.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.2o7.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.2o7.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.adtech.de [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.adsby.webtraffic.se [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
statse.webtrendslive.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
tracking.cph.monoloop.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.adviva.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.adviva.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.atdmt.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.atdmt.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.adinterax.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.adinterax.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.questionmarket.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.2o7.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.2o7.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.findaproperty.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.adviva.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.c.atdmt.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.c.atdmt.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
accounts.google.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.accounts.google.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
accounts.youtube.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.livenation.122.2o7.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.accounts.google.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.weborama.fr [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.alpari.solution.weborama.fr [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.alpari.solution.weborama.fr [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.alpari.solution.weborama.fr [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.alpari.solution.weborama.fr [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.questionmarket.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.questionmarket.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
System.BrokenFileAssociation
HKCR\.exe


Regards
Den
blues_harp28's Avatar
Trusted Advisor with 16,289 posts.
 
Join Date: Jan 2005
Location: London England
28-Jul-2012, 03:06 AM #13
Shut down each program that is running in the task bar [one at a time]
Then shutdown your Pc, you may see what program, application is stalling at shutdown.
---
Right click My Computer>Open
Right click - Local disk - should be C:
Click Properties.

Tools>Error checking.
Tick both boxes
Click start.
It will say it cannot scan, do you want it to scan at the next start up..
Click Yes - restart Pc.

It will scan the system at the next start up - let it scan - it will then boot to your desktop.
---
Right click My Computer > Properties.
What is listed under the General Tab?
Or post a screenshot.
http://library.techguy.org/wiki/TSG_...g_a_Screenshot

Post a New Hjt log.
hewee's Avatar
Computer Specs
Member with 56,135 posts.
 
Join Date: Oct 2001
Location: Sacto. Ca.
28-Jul-2012, 03:03 PM #14
Mine can take a long time also in the main "limited user" account I use all the time even with the same programs running in the "Admin" account.
If I just close some programs down first the trouble goes away.
I close these down and think really it's SUPERAntiSpyware Professional that is the slow down or BIG Slow down.

SUPERAntiSpyware Professional
WinPatrol
Hosts file manager
__________________
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dennisthechemist's Avatar
dennisthechemist dennisthechemist is offline
Computer Specs
Member with 23 posts.
THREAD STARTER
 
Join Date: Jul 2012
Location: West Yorkshire, United Kingdom
Experience: Intermediate
28-Jul-2012, 06:17 PM #15
Hi Blues harp,

Doing things out of order here, but the following didn't appear:

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}

And the following link didn't work:
http://ak.exe.imgfarm.com/images/noc...tup1.0.1.1.cab

... but did the rest, and will report on "Save Settings Time" ASAP
DenChem
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