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BIGBOSS408's Avatar
BIGBOSS408 BIGBOSS408 is offline
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26-Jul-2012, 11:44 AM #1
pf problems
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz, x86 Family 15 Model 2 Stepping 9
Processor Count: 2
RAM: 1534 Mb
Graphics Card: NVIDIA GeForce4 MX 440 with AGP8X, 64 Mb
Hard Drives: C: Total - 38154 MB, Free - 8185 MB; E: Total - 78152 MB, Free - 46192 MB;
Motherboard: Intel Corporation, D875PBZ
Antivirus: None

tech support
i have a problem the page file keeps building up to the 2g mark and never dumps until i reboot. this will happen 2-3 times a day,isn't this suppose to automatically dump periodically,all my other computers dont have this problem.
thanks
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26-Jul-2012, 06:02 PM #2
Quote:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz, x86 Family 15 Model 2 Stepping 9
Processor Count: 2
RAM: 1534 Mb
Graphics Card: NVIDIA GeForce4 MX 440 with AGP8X, 64 Mb
Hard Drives: C: Total - 38154 MB, Free - 8185 MB; E: Total - 78152 MB, Free - 46192 MB;
Motherboard: Intel Corporation, D875PBZ
Antivirus: None
It appears that you have 1536 MB(1.5 GB) of RAM in that computer.

The motherboard has 4 slots and supports a maximum of 4096 MB(4 GB) of DDR PC2700 or DDR PC3200 RAM.

Have you considered adding more RAM?(which is faster than using the page file/virtual memory)

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BIGBOSS408 BIGBOSS408 is offline
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27-Jul-2012, 02:12 PM #3
Pf problem,
Flavallee
if i put in another 2.5g of memory will that take care of the issue where the pf keeps going up and never comes down until it blue screens and dumps memory page file and it reboots? Or will it just keep filling up untill what ever i set it at gets filledup?
Also can i put the page file on a totally different hard drive? I have 2 the primary 38g and the second is 78g.what will happen
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flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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27-Jul-2012, 06:30 PM #4
I keep the page file/virtual memory set on "system managed size" instead of manually setting its minimum and maximum sizes.

I also have never used a computer with 2 hard drives or with a single hard drive divided in multiple partitions.

I don't know what's installed and running in your computer, so I don't know why you're having that issue.

It definitely won't hurt to add more RAM, especially if you plan to install a compatible video card and upgrade that computer to Windows 7 in the future.

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BIGBOSS408 BIGBOSS408 is offline
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30-Jul-2012, 09:54 AM #5
Thanks
i'll try the memory 1st,but it weird how it will build up and not release. I have a few computors with multable drives, i usually use older drives that have bad sectors and can't run the os program but as a slave i use it for storage of pictures and such so as not to clog up the main one. That is why i can have such a small primary because all the other is stored on the larger one
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flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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30-Jul-2012, 10:08 AM #6
A 40 - 80 GB IDE hard drive set up in a single C partition works well for me, whether I'm using Windows XP or Windows 7 in my older computers.

All my personal data(photos, documents, etc.) is backed up in CD-R's.

-----------------------------------------------------------

If you would like us to try to assist you further, do the following:

Go here and click the green "Download latest version" link to download and save HiJackThis 2.0.4

After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

Allow it to install in its default location - C:\Program Files.

After it's been installed, start it and allow its main window to load.

Uncheck "Do not show this window when I start HiJackThis".

Click "Do a system scan and save a log file".

When the scan is finished in 30 - 60 seconds, a log file will appear.

Save that log file.

Return here to your thread, then copy-and-paste the ENTIRE log file here.

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BIGBOSS408 BIGBOSS408 is offline
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31-Jul-2012, 09:15 AM #7
Can't get log to paste into this area
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flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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31-Jul-2012, 09:21 AM #8
Quote:
Originally Posted by BIGBOSS408 View Post
Can't get log to paste into this area
Several people do it here every day with no problem.

--------------------------------------------------------

When the HiJackThis log appears, click Edit - Select All - Edit - Copy

Don't close the log.

Return here and open a reply window.

Right-click within that reply window, then click Paste

--------------------------------------------------------
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BIGBOSS408 BIGBOSS408 is offline
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31-Jul-2012, 12:32 PM #9
Hijack log
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:32:35 PM, on 7/31/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CMS-DH\ScheduleService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\GManager.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\DesktopUtil\MCTDesktopSvr.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\program files\real\realplayer\update\realsched.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\RDM+\rdmpserv.exe
C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\RDM+\rdmpserv_cpanel.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\TuneUp Utilities 2012\TuneUpUtilitiesService32.exe
C:\WINDOWS\system32\U2VSvr.exe
C:\WINDOWS\system32\U2VT2Svr.exe
C:\WINDOWS\system32\MTri1+.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\WINDOWS\system32\SU-T2.exe
C:\WINDOWS\system32\Mtrigger2.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\TuneUp Utilities 2012\TuneUpUtilitiesApp32.exe
E:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Documents and Settings\shawna\Application Data\Dropbox\bin\Dropbox.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts file is located at: C:\WINDOWS\System32\drivers\etc\hosts
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - E:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - E:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [\\TIM\EPSON Stylus C88 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P29 "\\TIM\EPSON Stylus C88 Series" /O6 "USB001" /M "Stylus C88"
O4 - HKLM\..\Run: [Auto EPSON Stylus C88 Series on MONECA] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P38 "Auto EPSON Stylus C88 Series on MONECA" /O16 "\\MONECA\Printer" /M "Stylus C88"
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [Auto EPSON Stylus C88 Series on KISS-4D24B66A8C] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P47 "Auto EPSON Stylus C88 Series on KISS-4D24B66A8C" /O26 "\\KISS-4D24B66A8C\EPSONSty" /M "Stylus C88"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Bonus.SSR.FR10] "C:\Program Files\ABBYY FineReader 10\Bonus.ScreenshotReader.exe" /autorun
O4 - HKLM\..\Run: [PDFPrint] C:\Program Files\PDF24\pdf24.exe
O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [MCTDUtil] C:\Program Files\Common Files\DesktopUtil\Util-Desktop.exe Launch SuperUtil
O4 - HKLM\..\Run: [FDispPos] C:\Program Files\Common Files\DesktopUtil\Util-Desktop.exe Launch FixPos
O4 - HKLM\..\Run: [Util] C:\WINDOWS\system32\Util.exe
O4 - HKLM\..\Run: [Util-MTrigger2] C:\WINDOWS\system32\Util-MTrigger2.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Traces] C:\Program Files\WINPAKPRO\Traces.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [updateMgr] E:\Program Files\Adobe\Acrobat 6.0\Acrobat\AdobeUpdateManager.exe Acrobat6 -reboot 1
O4 - Startup: Dropbox.lnk = C:\Documents and Settings\shawna\Application Data\Dropbox\bin\Dropbox.exe
O4 - Global Startup: Acrobat Assistant.lnk = E:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program Files\Microsoft Office\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PDFill PDF Editor - {FB858B22-55E2-413f-87F5-30ADC5552151} - C:\Program Files\PlotSoft\PDFill\DownloadPDF.exe
O16 - DPF: {070DC617-E3B7-468B-A29C-D4E84FAE938C} - http://utilities.pcpitstop.com/pctun...s/pctuneup.cab
O16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} - http://w4s2.work4sure.com/c/ge/w4sgeen9.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E4FF862-57ED-4E5C-9C57-3ECB8DC17827} (ePlusOcx Control) - http://68.45.34.223/ePlusDVR.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {5727FF4C-EF4E-4d96-A96C-03AD91910448} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab_ind.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1209755539359
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1209755495328
O16 - DPF: {737D14F8-4090-11D4-AE0E-0010830243BD} (SysVerChk Control) - file:///C:/Program%20Files/Autodesk%.../SysVerChk.ocx
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file:///C:/Program%20Files/Autodesk%.../AcDcToday.ocx
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/s...vest/gwCID.CAB
O16 - DPF: {9B479D7B-916A-45B0-B042-D42865A60E21} (DvrOcx Control) - http://18f50162ee.ltscctv.com:9001/DvrOcx.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file:///C:/Program%20Files/Autodesk%...3/InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file:///C:/Program%20Files/Autodesk%...3/InstFred.ocx
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} (Java Plug-in 1.6.0_14) -
O16 - DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} (Java Plug-in 1.6.0_19) -
O16 - DPF: {D64CF6D4-45DF-4D8F-9F14-E65FADF2777C} (PdvrOcx Class) - http://www.dvrstation.com/pdvratl.php?vendor=14
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file:///C:/Program%20Files/Autodesk%.../AcPreview.ocx
O16 - DPF: {FB40C15D-4A00-4B22-BA87-B046910FB09D} (WebViewer Control) - http://600.digimerge.net/activex/WebViewer.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - Winlogon Notify: RDM+ - C:\Program Files\RDM+\notify.dll
O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AirPrint - Apple Inc. - C:\AirPrint\Airprint.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: Schedule Service (EMSService) - Unknown owner - C:\Program Files\CMS-DH\ScheduleService.exe
O23 - Service: GManager - Unknown owner - C:\WINDOWS\system32\GManager.exe
O23 - Service: Google Update Service (gupdate1ca14426c449934) (gupdate1ca14426c449934) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: MCTDesktopSvr - Unknown owner - C:\Program Files\Common Files\DesktopUtil\MCTDesktopSvr.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: RDM+ Local Service (RDMPLocalService) - Unknown owner - C:\Program Files\RDM+\rdmpserv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2012\TuneUpUtilitiesService32.exe
O23 - Service: U2VSvr - Unknown owner - C:\WINDOWS\system32\U2VSvr.exe
O23 - Service: U2VT2Svr - Unknown owner - C:\WINDOWS\system32\U2VT2Svr.exe
--
End of file - 19939 bytes
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flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
31-Jul-2012, 09:26 PM #10
It's pretty obvious why you have a page file/virtual memory issue and other issues with that computer.

1. It has over-kill with toolbars and browser helper objects(BHO's).

2. It has a massive number of startup entries and service entries auto-loading and running in the background.

3. It has over-kill with security-related programs.

4. TuneUp Utilities 2012 and possibly other "cleaner/fixer" type programs is being used in it.

----------------------------------------------------------------

Do the following so we can determine what needs to be uninstalled, updated, added, or replaced.

Start HiJackThis.

Click on the "Open The Misc Tools Section" button.

Click on the "Open Uninstall Manager" button.

Click on the "Save List" button.

Save the "uninstall_list.txt" file somewhere.

It'll then open in Notepad.

Return here to your thread, then copy-and-paste the ENTIRE file here.

----------------------------------------------------------------
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BIGBOSS408 BIGBOSS408 is offline
Computer Specs
Member with 16 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
01-Aug-2012, 08:53 AM #11
Hijackthis data
ABBYY FineReader 10 Professional Edition
Acrobat.com
Acrobat.com
Adaptec UDF Reader
Adobe Acrobat - Reader 6.0.2 Update
Adobe Acrobat 6.0.1 Standard
Adobe AIR
Adobe AIR
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Help Center 1.0
Adobe Photoshop CS2
Adobe Reader X (10.1.3)
Adobe Shockwave Player 11.6
Adobe Stock Photos 1.0
AnswerWorks Runtime
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Autodesk Architectural Desktop 3.3
Bing Maps 3D
Bonjour
BounceBack Professional
CCleaner
CMS-DH (remove only)
Defraggler
Dell Photo AIO Printer 922
DIGI Client 5.0
DigiClient
Dlite1.8
Download Updater (AOL LLC)
EBM
File Type Assistant
FileHippo.com Update Checker
FileOpen Client
Gateway Drivers and Applications Recovery
Google Chrome
Google Earth
Google Quick Search Box
Google SketchUp Pro 8
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
GTW V.92 Voicemodem
Hewlett-Packard ACLM.NET v1.1.0.0
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2570791)
HP Product Detection
InstallMgr
Intel(R) 845G Chipset Graphics Driver Software
Intel(R) Network Connections 15.5.74.0
Intel(R) Processor ID Utility
IP-Discover Lite
iSqFt Full Viewer V4.01
iTunes
Java 2 Runtime Environment, SE v1.4.2_06
Java(TM) 6 Update 26
Java(TM) 7 Update 5
LogMeIn
Macromedia Shockwave Player
McAfee Security Scan Plus
MetaFrame Presentation Server Web Client for Win32
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft Choice Guard
Microsoft Data Access Components KB870669
Microsoft Default Manager
Microsoft IntelliPoint 8.2
Microsoft IntelliPoint 8.2
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Excel Viewer 2003
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server Desktop Engine
Microsoft Streets and Trips 2002
Microsoft VC9 runtime libraries
Microsoft Windows Journal Viewer
Mozilla Firefox (3.6.16)
Mozilla Firefox 15.0 (x86 en-US)
Mozilla Maintenance Service
MSN Toolbar
MSN Toolbar
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
Norton WMI Update
OGA Notifier 2.0.0048.0
PDFill PDF Editor with FREE Writer and FREE Tools
PlanSwift Professional 9.3
QuickBooks Basic Edition 2004
QuickTime
RDM+ 4.20
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.1
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office Groove 2007 (KB2494047)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Segoe UI
SimpleOCR 3.1
SM2 Connect
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
swMSM
Symantec AntiVirus
System Requirements Lab
System Requirements Lab for Intel
TinyZIP
Total Commander (Remove or Repair)
TuneUp Utilities 2012
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Outlook 2007 Junk Email Filter (KB2553975)
USB Display Device (Trigger Family) 11.10.1216.3679
Viewpoint Manager (Remove Only)
Volo View Express
WebEx
Windows Defender
Windows Driver Package - FTDI CDM Driver Package (06/27/2007 2.02.04)
Windows Driver Package - FTDI CDM Driver Package (06/27/2007 2.02.04)
Windows Driver Package - Intel USB (09/13/2006 8.2.0.1008)
Windows Driver Package - NVIDIA (nv) Display (10/22/2006 6.14.10.9371)
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WIN-PAK
XMViwer (remove only)
Yahoo! Companion
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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Trusted Advisor with 56,984 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
01-Aug-2012, 10:43 AM #12
Go to Control Panel - Add Or Remove Programs, then uninstall/remove

Acrobat.com
Adobe AIR
- unless you actually need and use them.

Apple Software Update

CCleaner
- unless you REALLY know how to use it safely.

Defraggler

Google Update Helper

Google Updater

HP Product Detection

Java 2 Runtime Environment, SE v1.4.2_06
Java(TM) 6 Update 26

Macromedia Shockwave Player

McAfee Security scan Plus

Microsoft Default Manager

Microsoft Streets And Trips 2002
- unless you actually need and use that very outdated version.

Mozilla Firefox 3.6.16
Mozilla Maintenance Service

MSN Toolbar

QuickBooks Basic Edition 2004
- unless you actually need and use that very outdated version.

Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20

System Requirements Lab
System Requirements Lab for Intel

TuneUp Utilities 2012

Viewpoint Manager

Windows Defender


------------------------------------------------------------

Download and SAVE the free version of

Malwarebytes Anti-Malware 1.62.0.1300

SUPERAntiSpyware 5.5.0.1012

then close all open windows first, then install them.

Make sure to uncheck or decline to install any extras they offer.

Make sure to update their definition files during the install process.

After they're installed and updated, restart the computer.

DON'T run any scans with them yet.

------------------------------------------------------------
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BIGBOSS408 BIGBOSS408 is offline
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Member with 16 posts.
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Join Date: Jul 2012
Experience: Intermediate
02-Aug-2012, 08:36 AM #13
I deleated everything and i restarted,now what
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
Computer Specs
Trusted Advisor with 56,984 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
02-Aug-2012, 08:57 AM #14
You've completed EVERYTHING in post #12?

If you have, do the following in the order listed.

DON'T use the computer while each scan is in progress.

----------------------------------------------------------

Start Malwarebytes Anti-Malware.

Click "Scanner(tab) - Perform quick scan - Scan".

If infections or problems are found during the scan, the number of them will be highlighted in red.

When the scan is finished, click "Show Results".

Make sure that EVERYTHING is selected, then click "Remove Selected".

If you're prompted to restart to finish the removal process, click "Yes".

Start Malwarebytes Anti-Malware again.

Click "Logs"(tab).

Highlight the scan log entry, then click "Open".

When the scan log appears in Notepad, copy-and-paste it here.

----------------------------------------------------------

Start SUPERAntiSpyware.

Select the "Quick Scan" option, then click "Scan your Computer".

If infections or problems are found during the scan, a list will appear and the number of them will be highlighted in red.

When the scan is finished and the scan summary window appears, click "Continue".

Make sure that EVERYTHING in the list is selected, then click "Remove Threats".

Click "OK - Finish".

If you're prompted to restart to finish the removal process, do so.

Start SUPERAntiSpyware again.

Click "View Scan Logs".

Highlight the scan log entry, then click "View Selected Log".

When the scan log appears in Notepad, copy-and-paste it here.

-----------------------------------------------------------

Start HiJackThis, then click "Do a system scan and save a log file".

Save the new log that appears, then copy-and-paste the ENTIRE log here.

----------------------------------------------------------
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BIGBOSS408 BIGBOSS408 is offline
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Member with 16 posts.
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Join Date: Jul 2012
Experience: Intermediate
02-Aug-2012, 10:47 AM #15
Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org
Database version: v2012.08.02.07
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
shawna :: BRENTK [administrator]
8/2/2012 10:23:22 AM
mbam-log-2012-08-02 (10-23-22).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 276783
Time elapsed: 10 minute(s), 18 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 5
HKCR\Typelib\{3C2D2A1E-031F-4397-9614-87C932A848E0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKCR\CLSID\{868FE1EB-9E8E-4F0C-BD66-12F69AA1EA18} (Trojan.Agent) -> Quarantined and deleted successfully.
HKCR\TypeLib\{E4AC6528-877F-48B7-96B0-F1D580395CC5} (Trojan.Agent) -> Quarantined and deleted successfully.
HKCR\Interface\{CAA64FA0-4559-482A-ABBB-DEB74F6FB4EB} (Trojan.Agent) -> Quarantined and deleted successfully.
HKCR\PSConnector9.CoPSConnector9 (Trojan.Agent) -> Quarantined and deleted successfully.
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 1
C:\Documents and Settings\shawna\Application Data\Microsoft\AddIns\PSConnector9.dll (Trojan.Agent) -> Quarantined and deleted successfully.
(end)
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