| Member with 1,312 posts. | | Join Date: Sep 2009 Location: Inland Empire, California | |
Are you able to boot into Windows successfully? If so, disable "auto restart..."
After disabling auto restart, your computer will show a blue screen with an error code. That code
may show more details regarding the nature of the error.
That will help to diagnose the issue correctly, so if you can, write down the exact error that you get
on the blue screen after shutdown.
Here's how to disable it (taken from: http://pcsupport.about.com/od/tipstr...utorestart.htm )
------------------------------------------------------------ - Navigate to the Control Panel in Windows XP by left-clicking on Start, followed by Settings and then choosing Control Panel.
- In the Control Panel window, open System.
Note: In Microsoft Windows XP, depending on how your operating system is setup, you may not see the System icon. To correct this, click on the link on the left-hand side of the Control Panel window that says Switch to Classic View. - In the System Properties window, click on the Advanced tab.
- Locate the Startup and Recovery area and click on the Settings button.
- In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart.
- Click OK in the Startup and Recovery window.
- Click OK in the System Properties window
- From now on, when a problem causes a BSOD or another major error that halts the system, the PC will not automatically reboot. Rebooting manually will be necessary.
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