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Damien69's Avatar
Damien69 Damien69 is offline
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Join Date: Aug 2012
Experience: Intermediate
20-Aug-2012, 04:51 PM #1
Unhappy Windows XP Vaio
My Vaio laptop running windows XP won't start up unless it's in Safe Mode. If I attempt to start in Normal Mode it just doesn't do anything & the usual options are garbled when I press F8. Also there seems to be a strange square in the majority of the screen too. How do I rectify this annoying issue? Don't want to use Safe Mode forever. Thanks.
blues_harp28's Avatar
Trusted Advisor with 16,055 posts.
 
Join Date: Jan 2005
Location: London England
20-Aug-2012, 05:21 PM #2
Hi and welcome.

Try Safe mode with command prompt.
Log on as administrator.
Type.
%systemroot%\system32\restore\rstrui.exe

This should launch System Restore.
Choose a date prior to the problem.


If no luck
Click the Start button > Run > Type
msconfig

Click on the Start up tab.
Untick all entries Except your Anti-virus program.

Apply > Ok > Reboot your Pc.

The System Configuration Utility box appear on retstart - saying changes have been made.
Tick the box on the lower left and then OK.

Let us know if that helps.
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Damien69's Avatar
Damien69 Damien69 is offline
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Join Date: Aug 2012
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21-Aug-2012, 08:40 AM #3
Hi, I tried both methods without success. The restore method said there was no restore point and the msconfig just kept looping to a crashed start up and displaying a blue screen msg: A problem has been detected and windows has been shut down to prevent damage.

Technical information:
*** stop: 0x00000008E (0xC0000005.0x8052B930.0xF5CAF504.0x00000000

Thanks for your help.
blues_harp28's Avatar
Trusted Advisor with 16,055 posts.
 
Join Date: Jan 2005
Location: London England
21-Aug-2012, 10:30 AM #4
Check and post
TSG System Information Utility - found here.
http://library.techguy.org/wiki/TSG_Valuable_links

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Run a Mem Test.
http://www.memtest86.com/download.html
http://oca.microsoft.com/en/windiag.asp

Download the ISO file from one of the links above to your desktop.
Then burn the ISO to a Cd.
Start the Pc using the Cd and run the memory test overnight or for at least 8 passes.

It is best to run a full scan on individual Ram sticks if you can.
Or run the test but if any errors are shown - then remove all sticks of Ram and test each Ram stick one at a time.

Guide to using Memtest86+
http://www.bleepingcomputer.com/forums/topic207910.html
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You can also run the Mem test from a USB stick
http://www.memtest.org/#downiso
Scroll down to [Download (Pre-built & ISOs]
Download -Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*

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http://helpdesk.oneonta.edu/resnet/t...ory_laptop.htm

http://pcsupport.about.com/od/findby...0x0000008e.htm
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