Running XP SP3. Laptop was loaned to my stepson but was not used for almost a year. I ran ms update and ms security essentials, then used CCleaner. The Desktop shortcuts for internal files etc. work. I use Google as preferred web browser. The Google desktop shortcut connects to Google. Other shortcuts show hourglass for a few seconds and then nothing, not even an error. I deleted the Facebook shorcut, opened Google, put in the Facebook address, brought up Facebook, added to favorites. Clicked favorites/facebook and it comes up. Closed google, double clicked facebook shortcut, nothing, right clicked selected open, nothing! I used google to get to your website, created a shortcut, closed google, double clicked dnet shortcut, nothing. I am mystified, all internet icons worked before I used CCleaner. By the way all the shortcuts are .com.
If the link fix didn't do the job, then it's likely only web links that are the problem due to the URL protocols not being recognized.
2 things to try:
1: Set a different browser as the default and see if web links will work.
If they do, you can then set Google back as the default. That should reset the action for each protocol.
2: If #1 doesn't work: Edit the URL protocols in Folder Options>File Types tab to open with Google.
Scroll down the list of File Types and select each of the following and click Advanced. In the Edit File Type dialogue, select open and click Edit. Make sure the "Application used to perform action:" is pointing to Google.exe. Make sure the path is wrapped in quotes.
(NONE) URL:File Transfer Protocol
(NONE) URL:Hypertext Transfer Protocol
(NONE) URL:Hypertext Transfer Protocol with Privacy
THIS THREAD HAS EXPIRED.
Are you having the same problem?
We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.