There's no such thing as a stupid question, but they're the easiest to answer.


Windows XP Windows XP
Search Search
Search for:
Tech Support Guy > > >

Computer restored itself?


glossme's Avatar
glossme glossme is offline
Computer Specs
Member with 1 posts.
Join Date: Sep 2012
Experience: Beginner
16-Sep-2012, 05:24 PM #1
Computer restored itself?
A couple nights ago I turned off my computer for the night and the next morning when I restarted it, it walked me through set up like it was a new computer. When I went through the steps I found that I had lost everything, pictures, music etc..... when I looked on the desktop some of my old Icons where still there but when clicked on the info could not be found. PLEASE can anyone tell me why it would have done this???
SUEOHIO's Avatar
SUEOHIO   (SUE) SUEOHIO is offline SUEOHIO has a Profile Picture
Computer Specs
Member with 3,750 posts.
Join Date: Jan 2007
Experience: Advanced
16-Sep-2012, 11:54 PM #2
Im not sure as to why that happened but if you can somehow remove the harddrive and have a usb sata/ide connector you might see if anything of importance can still be salvaged.Of course you have to have another working computer to use the connector with. If so i would put all of it on a cd/dvd so it isnt lost forever.Anything that cant afford to be lost should always be saved somewhere in case a computer does fail.
Laz123's Avatar
Laz123   (Laz) Laz123 is offline
Computer Specs
Account Disabled with 204 posts.
Join Date: Aug 2012
Location: London
Experience: Intermediate
17-Sep-2012, 03:42 AM #3
If you can't do as advised you can use a third party program to retrieve lost data like PC Inspector
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
Computer Specs
Trusted Advisor with 63,007 posts.
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
17-Sep-2012, 10:38 AM #4
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 2, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4400+, x86 Family 15 Model 35 Stepping 2
Processor Count: 2
RAM: 958 Mb
Graphics Card: ATI RADEON XPRESS 200 Series, 256 Mb
Hard Drives: C: Total - 226401 MB, Free - 151775 MB; D: Total - 12039 MB, Free - 4779 MB;
Motherboard: MSI, AMETHYST-M
Antivirus: Norton Internet Security 2006, Updated: No, On-Demand Scanner: Enabled
Why hasn't Windows XP Professional SP2 been upgraded to SP3 - which was released in May 2008?

Without SP3 and the post-SP3 high priority updates, you're running that computer in a very outdated and insecure condition.


Leaving photos and music and documents and other personal data in a computer and not backing it up to external media is asking for trouble.

If Windows crashes or the hard drive dies, you can usually kiss it good-bye.

As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

You Are Using: Server ID
Trusted Website Back to the Top ↑