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Solved: Uninstall 2012 zone alarm Toolbar


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skippy1's Avatar
skippy1 skippy1 is offline
Computer Specs
Member with 51 posts.
THREAD STARTER
 
Join Date: Aug 2007
Experience: Beginner
23-Sep-2012, 07:01 PM #1
Solved: Uninstall 2012 zone alarm Toolbar
I installed Zonealarm free Firewall. I did custom install and unselected boxes to install toolbar it did anyway. It was just on my Admin IE acct but it changes my Firefox account too. I don't Know what a script blocking tool is or a CD emulator so I don't THINK I have them.
How do you attach a file on here to attach the Ataach txt.file?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:43:01 PM, on 9/23/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\admin\My Documents\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.zonealarm.com/?Source=...00001372b4c350
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = ${SEARCH_URL_IE7}
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 5346 bytes

FF - plugin: c:\program files\oracle\javafx 2.1 runtime\bin\plugin2\npjp2.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_4_402_278.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.zonealarm.autoRvrt - false
FF - user.js: extensions.zonealarm_i.hmpg - true
FF - user.js: extensions.zonealarm.hmpgUrl - hxxp://search.zonealarm.com/?Source=Homepage&oemCode=ZLN114215394874916-1001&toolbarId=base&affiliateId=1001&Lan=en&utid=78fbac27000000000000001372 b4c350
FF - user.js: extensions.zonealarm.dfltSrch - true
FF - user.js: extensions.zonealarm.srchPrvdr - Search By ZoneAlarm
FF - user.js: extensions.zonealarm.keyWordUrl - hxxp://search.zonealarm.com/search?Source=Browser&oemCode=ZLN114215394874916-1001&toolbarId=base&affiliateId=1001&Lan=en&utid=78fbac27000000000000001372 b4c350&q={searchTerms}
FF - user.js: extensions.zonealarm_i.dnsErr - true
FF - user.js: extensions.zonealarm_i.newTab - true
FF - user.js: extensions.zonealarm.newTabUrl - hxxp://search.zonealarm.com/?Source=Newtab&oemCode=ZLN114215394874916-1001&toolbarId=base&affiliateId=1001&Lan=en&utid=78fbac27000000000000001372 b4c350
FF - user.js: extensions.zonealarm.tlbrSrchUrl - hxxp://search.zonealarm.com/search?Source=ToolBar&oemCode=ZLN114215394874916-1001&toolbarId=base&affiliateId=1001&Lan={dfltLng}&utid=78fbac2700000000000 0001372b4c350&q=
FF - user.js: extensions.zonealarm.id - 78fbac27000000000000001372b4c350
FF - user.js: extensions.zonealarm.instlDay - 15562
FF - user.js: extensions.zonealarm.vrsn - 1.6.7.4
FF - user.js: extensions.zonealarm.vrsni - 1.6.7.4
FF - user.js: extensions.zonealarm_i.vrsnTs - 1.6.7.422:21:54
FF - user.js: extensions.zonealarm.prtnrId - checkpoint
FF - user.js: extensions.zonealarm.prdct - zonealarm
FF - user.js: extensions.zonealarm.aflt - 1001
FF - user.js: extensions.zonealarm_i.smplGrp - none
FF - user.js: extensions.zonealarm.tlbrId - base
FF - user.js: extensions.zonealarm.instlRef - ZLN114215394874916-1001
FF - user.js: extensions.zonealarm.dfltLng - en
FF - user.js: extensions.zonealarm.excTlbr - false
FF - user.js: extensions.zonealarm.admin - false
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2012-3-14 120152]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2012-7-11 116608]
R2 ekrn;ESET Service;c:\program files\eset\eset smart security\ekrn.exe [2012-3-7 913144]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-9-16 399432]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-7-13 676936]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-7-13 22856]
S0 cerc6;cerc6; [x]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-7-12 250288]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-7-11 113120]
.
=============== Created Last 30 ================
.
2012-09-21 01:13:09 10213296 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe
2012-09-19 20:58:27 -------- d-----w- c:\documents and settings\admin\local settings\application data\ESET
2012-09-19 20:58:27 -------- d-----w- c:\documents and settings\admin\application data\ESET
2012-09-19 20:57:13 -------- d-----w- c:\program files\ESET
2012-09-19 03:29:22 -------- d-----w- c:\documents and settings\admin\application data\Ad-Aware Antivirus
2012-09-17 21:32:45 -------- d-----w- c:\documents and settings\all users\application data\SUPERSetup
2012-09-15 14:57:47 -------- d-----w- c:\windows\system32\wbem\repository\FS
2012-09-15 14:57:47 -------- d-----w- c:\windows\system32\wbem\Repository
2012-09-15 14:23:47 -------- d-----w- c:\program files\Mozilla Maintenance Service
2012-09-15 14:21:49 -------- d-----w- c:\program files\CCleaner
2012-09-15 03:00:21 -------- d-----w- c:\program files\Spybot - Search & Destroy
2012-09-15 03:00:21 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2012-09-15 02:52:20 -------- d-----w- c:\documents and settings\admin\application data\SUPERAntiSpyware.com
2012-09-15 02:52:10 -------- d-----w- c:\program files\SUPERAntiSpyware
2012-09-15 02:52:10 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2012-09-14 20:37:28 159608 ----a-w- c:\windows\system32\mfevtps.exe.2f04.deleteme
2012-09-12 23:10:23 -------- d-----w- c:\documents and settings\admin\.ima
.
==================== Find3M ====================
.
2012-09-21 01:13:11 73136 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-09-21 01:13:11 696240 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-09-07 21:04:46 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-08-28 15:14:53 916992 ----a-w- c:\windows\system32\wininet.dll
2012-08-28 15:14:53 43520 ------w- c:\windows\system32\licmgr10.dll
2012-08-28 15:14:52 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-08-28 12:07:15 385024 ------w- c:\windows\system32\html.iec
2012-08-11 09:41:07 1409 ----a-w- c:\windows\QTFont.for
2012-07-06 13:58:51 78336 ----a-w- c:\windows\system32\browser.dll
2012-07-04 14:05:18 139784 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-07-03 13:40:15 1866112 ----a-w- c:\windows\system32\win32k.sys
.
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.4)
Broadcom Gigabit Integrated Controller
CCleaner
ESET Smart Security
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB979306)
Intel(R) Graphics Media Accelerator Driver
Java Auto Updater
Java(TM) 7 Update 5
JavaFX 2.1.1
Malwarebytes Anti-Malware version 1.65.0.1400
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mozilla Firefox 13.0.1 (x86 en-US)
Mozilla Maintenance Service
OpenOffice.org 3.2
PowerDVD
Roxio Activation Module
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Drag-to-Disc
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544521)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2699988)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
Sonic CinePlayer Decoder Pack
SoundMAX
SUPERAntiSpyware
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB978207)
VC 9.0 Runtime
Visual C++ 8.0 CRT (x86) WinSXS MSM
Visual C++ 8.0 CRT.Policy (x86) WinSXS MSM
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 8
ZoneAlarm LTD Toolbar
.
==== Event Viewer Messages From Past Week ========
.
9/17/2012 3:27:21 PM, error: Dhcp [1002] - The IP address lease 142.196.86.89 for the Network Card with network address 001372B4C350 has been denied by the DHCP server 192.168.100.1 (The DHCP Server sent a DHCPNACK message).
9/16/2012 4:50:00 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip Vsdatant
9/16/2012 4:47:31 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
9/16/2012 4:46:46 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
9/16/2012 4:46:41 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
9/16/2012 4:46:15 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SandBox Tcpip Vsdatant
9/16/2012 4:46:15 PM, error: Service Control Manager [7001] - The TrueVector Internet Monitor service depends on the Vsdatant service which failed to start because of the following error: A device attached to the system is not functioning.
9/16/2012 4:46:15 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
9/16/2012 4:46:15 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
9/16/2012 4:46:15 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
9/16/2012 4:46:15 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
9/16/2012 4:45:23 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
9/16/2012 4:39:40 PM, error: Service Control Manager [7034] - The TrueVector Internet Monitor service terminated unexpectedly. It has done this 1 time(s).
9/16/2012 10:23:09 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Fips intelppm IPSec kl2 KLIF MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip Vsdatant
.
==== End Of File ===========================
dvk01's Avatar
dvk01   (Derek) dvk01 is online now dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,709 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
27-Sep-2012, 08:38 AM #2
this isn't malware as zone alarm is a legitimate program
moved to XP

have you tried uininstall form add/remove programs
skippy1's Avatar
skippy1 skippy1 is offline
Computer Specs
Member with 51 posts.
THREAD STARTER
 
Join Date: Aug 2007
Experience: Beginner
27-Sep-2012, 12:00 PM #3
OK.
skippy1's Avatar
skippy1 skippy1 is offline
Computer Specs
Member with 51 posts.
THREAD STARTER
 
Join Date: Aug 2007
Experience: Beginner
27-Sep-2012, 12:19 PM #4
Thanks for replying. No, I had already went to Ad and Remove and it is uninstalled. However, it remains on my Admin. IE account. I did a system restore to an earlier date and the toolbar remains.

I have contacted ZA forum for removal instructions and they claim it doesn't install it when you uncheck the boxes, which isn't true. They offer no removal instructions. ZA has been sold and it is owned by another company now.
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mtzlplex   (Isaac) mtzlplex is offline
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28-Sep-2012, 11:44 AM #5
I guess you could always run the ZoneAlarm uninstall tool found here: http://majorgeeks.com/Zone_Alarm_Uninstall_d7492.html It will remove all ZoneAlarm products on your computer. Then you could redownload the firewall again to see if you can get it without the toolbar. Just a thought.
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skippy1 skippy1 is offline
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28-Sep-2012, 12:01 PM #6
Thanks for your reply and suggestion. In the interim, I did some research on the internet and found a site that gave directions.

To lock in a toolbar I went in IE to tool, then clicked on Privacy Settings, and then set Privacy Setting to High.. I again went to tools and in dropdown I chose Internet Options and then tool bars. It brought up a long list of items. I deleted every item that was ZoneAlarm which was about 8 of them. I changed Firefox over the correct on and so far so good.

The reason I am writing all this is in case someone else has this problem as many companies are now joining the highjacking bandwagon to change people's browsers.
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