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slow load and freezing


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diamondd's Avatar
diamondd   (Donna) diamondd is offline
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28-Jan-2013, 02:58 PM #1
slow load and freezing
My computer has gone back to being slow loading and freezing. It takes 30 minutes for a game page to load and then it gets a red x and / thru the https. Have run virus, malware, and spyware no infections present. Also I get told that "unknown" plugin is non-responsive. Please help
blues_harp28's Avatar
Trusted Advisor with 15,983 posts.
 
Join Date: Jan 2005
Location: London England
28-Jan-2013, 03:47 PM #2
Check and post
TSG System Information Utility - found here.
http://library.techguy.org/wiki/TSG_Valuable_links
------
Download Security Check by screen317
http://screen317.spywareinfoforum.org/
Save it to your Desktop.

Double click the install icon.
A command Prompt window will open.
Let it scan the Pc - press any key when asked.
It should now open in Notepad - and will save a log called checkup.txt.
Post the result of the scan here.
__________________
Superantispyware
Malwarebytes
nikomaster's Avatar
nikomaster nikomaster is offline
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Experience: Advanced
28-Jan-2013, 04:55 PM #3
Try checking on the task manager which processes are stealing your CPU time.
diamondd's Avatar
diamondd   (Donna) diamondd is offline
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28-Jan-2013, 10:58 PM #4
Results of screen317's Security Check version 0.99.57
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Please wait while WMIC compiles updated MOF files.d
i
s
p
l
a
y
N
a
m
e
ECHO is off.
a
v
a
s
t
!
ECHO is off.
A
n
t
i
v
i
r
u
s
ECHO is off.
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
SUPERAntiSpyware
Malwarebytes Anti-Malware version 1.70.0.1100
Java 7 Update 7
Java version out of Date!
Adobe Reader XI
````````Process Check: objlist.exe by Laurent````````
AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 27% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
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nikomaster nikomaster is offline
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Experience: Advanced
28-Jan-2013, 11:33 PM #5
You should really check which process is taking over the CPU try the process explorer: http://technet.microsoft.com/en-us/s.../bb896653.aspx
blues_harp28's Avatar
Trusted Advisor with 15,983 posts.
 
Join Date: Jan 2005
Location: London England
29-Jan-2013, 04:21 AM #6
Let us have some Pc specifications.
Check and post
TSG System Information Utility - found here.
http://library.techguy.org/wiki/TSG_Valuable_links
-------
Click the Start button > Run > Type
msconfig

Click on the Start up tab.
Write down carefully what is listed and post the list here.
Or post a screenshot.
http://library.techguy.org/wiki/TSG_Posting_a_Screen
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diamondd   (Donna) diamondd is offline
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29-Jan-2013, 07:40 PM #7
My computer just let me into the site. Here is what I got:

ProNoMgr C:\Program Files\Intel
Avast UI C:\Program\Files\Via
ADeck C:\Program Files\Via
DataMn~1 C:\Program\Search
TWCApp C:\Program Files
Adobe arm C:ProgramFiles\com
AolFastStart C:\Program~AOLD
Avast C:Program Files Ava
Dw7 C:\Program Files
hkcmb C:\windows\system
igfxtra C:\windows\System
MSMGS C:ProgramFiles\Mes
MyFunCards C:\Program~MYFU
Hope this is what you needed
Roc_roc_ssl_v12 C:\Profile\com
Speedituppc C:\Program File\Spec ; this was removed about 2 months ago
SunJavaUpdate Schedule C:\ProgramFiles\com
SuperAntiSpyware C:\ProgramFiles\Super

Last edited by diamondd; 29-Jan-2013 at 07:48 PM..
blues_harp28's Avatar
Trusted Advisor with 15,983 posts.
 
Join Date: Jan 2005
Location: London England
30-Jan-2013, 03:07 AM #8
Post a Hjt log so we can see what is running on your system.
Hijack this 2.04
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

Also post the Uninstall Log.

Start HijackThis.

At the bottom right hand corner > under Others stuff.

Click on Config.

Then Misc Tools.

Then Uninstall Manager.

Save List > paste the list in your next post.
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diamondd   (Donna) diamondd is offline
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30-Jan-2013, 10:32 AM #9
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:11:42 AM, on 1/30/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\VIA\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\The Weather Channel\The Weather Channel App\TWCApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Documents and Settings\Donna\Application Data\alotservice\alotservice.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdcserv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\sol.exe
C:\Documents and Settings\Donna\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
R3 - URLSearchHook: WiseConvert Toolbar - {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - C:\Program Files\WiseConvert\prxtbWise.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search-Results Toolbar - {3ec1a45c-8bc3-4bfe-b226-4051c5d3d068} - C:\PROGRA~1\SEARCH~1\Datamngr\SRTOOL~1\searchresultsDx.dll
O2 - BHO: ALOT Appbar Helper - {85F5CF95-EC8F-49fc-BB3F-38C79455CBA2} - C:\Program Files\alotappbar\bin\BHO\ALOTHelperBHO.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: DataMngr - {9D717F81-9148-4f12-8568-69135F087DB0} - C:\PROGRA~1\SEARCH~1\Datamngr\BROWSE~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
O2 - BHO: WiseConvert - {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - C:\Program Files\WiseConvert\prxtbWise.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: (no name) - !{8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - (no file)
O3 - Toolbar: (no name) - !{95B7759C-8C7F-4BF1-B163-73684A933233} - (no file)
O3 - Toolbar: (no name) - !{F9639E4A-801B-4843-AEE3-03D9DA199E77} - (no file)
O3 - Toolbar: ALOT Appbar - {A531D99C-5A22-449b-83DA-872725C6D0ED} - C:\Program Files\alotappbar\bin\ALOTHelper.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Search-Results Toolbar - {3ec1a45c-8bc3-4bfe-b226-4051c5d3d068} - C:\PROGRA~1\SEARCH~1\Datamngr\SRTOOL~1\searchresultsDx.dll
O3 - Toolbar: WiseConvert Toolbar - {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - C:\Program Files\WiseConvert\prxtbWise.dll
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIA\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\SEARCH~1\Datamngr\DATAMN~1.EXE
O4 - HKCU\..\Run: [DW7] "C:\Program Files\The Weather Channel\The Weather Channel App\TWCApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O15 - Trusted Zone: http://www.facebook.com
O15 - Trusted Zone: http://www.playdom.com
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1350886759765
O20 - AppInit_DLLs: C:\DOCUME~1\ALLUSE~1\APPLIC~1\Wincert\WIN32C~1.DLL C:\PROGRA~1\SEARCH~1\Datamngr\datamngr.dll C:\PROGRA~1\SEARCH~1\Datamngr\IEBHO.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: ALOT Update Service (AlotService) - Inuvo Inc. - C:\Documents and Settings\Donna\Application Data\alotservice\alotservice.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: DefaultTabUpdate - Unknown owner - C:\Documents and Settings\Administrator\Application Data\DefaultTab\DefaultTab\DTUpdate.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: lxdcCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdcserv.exe
O23 - Service: lxdc_device - Unknown owner - C:\WINDOWS\system32\lxdccoms.exe (file missing)
O23 - Service: MyFunCardsService (MyFunCards_5mService) - COMPANYVERS_NAME - C:\PROGRA~1\MYFUNC~2\bar\2.bin\5mbarsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
--
End of file - 6953 bytes
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diamondd   (Donna) diamondd is offline
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30-Jan-2013, 10:34 AM #10
7-zip v9.20
Adobe Flash Player 11 ActiveX
Adobe Reader XI
ALOT Appbar
avast! Free Antivirus
Community Smartbar
Crashing Waves Animated Wallpaper
DefaultTab
Download Updater (AOL Inc.)
File Type Assistant
Free Easy Burner V 5.1
Free Video Converter V 3.1
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB981793)
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet
Java 7 Update 7
Lexmark 1300 Series
Lexmark Toolbar
Lightning Storm
Living Waterfalls #1 Animated Wallpaper
Malwarebytes Anti-Malware version 1.70.0.1100
MegaCam
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Extended
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mplayer 0.6.9
NetAssistant
Search-Results Toolbar
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
SUPERAntiSpyware
swMSM
The Weather Channel App
Uninstall Helper
Uninstall Helper
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VIA Platform Device Manager
Viewpoint Media Player
Wajam
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WiseConvert Toolbar
Yontoo 1.10.02
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flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
Computer Specs
Trusted Advisor with 58,415 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
30-Jan-2013, 12:33 PM #11
Your HiJackThis log in post #9 indicates an infestion of malware, spyware, etc..

------------------------------------------------------------

Start Malwarebytes Anti-Malware.

Click "Updates(tab) - Check for Updates".

When the definition files have updated, click "OK".

Click "Scanner(tab) - Perform quick scan - Scan".

If infections or problems are found during the scan, the number of them will be highlighted in red.

When the scan is finished, click "Show Results".

Make sure that EVERYTHING is selected, then click "Remove Selected".

If you're prompted to restart to finish the removal process, click "Yes".

Start Malwarebytes Anti-Malware again.

Click "Logs"(tab).

Highlight the scan log entry, then click "Open".

When the scan log appears in Notepad, copy-and-paste it here.

--------------------------------------------------------------

Start SUPERAntiSpyware.

Click "Check for Updates".

When the definition files have updated, click "Close".

Select the "Quick Scan" option, then click "Scan your Computer".

If infections or problems are found during the scan, a list will appear and the number of them will be highlighted in red.

When the scan is finished and the scan summary window appears, click "Continue".

Make sure that EVERYTHING in the list is selected, then click "Remove Threats".

Click "OK - Finish".

If you're prompted to restart to finish the removal process, do so.

Start SUPERAntiSpyware again.

Click "View Scan Logs".

Highlight the scan log entry, then click "View Selected Log".

When the scan log appears in Notepad, copy-and-paste it here.

-------------------------------------------------------------------
diamondd's Avatar
diamondd   (Donna) diamondd is offline
Computer Specs
Member with 90 posts.
THREAD STARTER
 
Join Date: Nov 2012
Location: Alabama
Experience: Beginner
30-Jan-2013, 02:06 PM #12
Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org
Database version: v2013.01.30.07
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Donna :: COMPUTER-191465 [administrator]
1/30/2013 11:44:18 AM
mbam-log-2013-01-30 (11-44-18).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 215274
Time elapsed: 10 minute(s), 45 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
blues_harp28's Avatar
Trusted Advisor with 15,983 posts.
 
Join Date: Jan 2005
Location: London England
30-Jan-2013, 02:24 PM #13
Also scan and then post the log file from SUPERAntiSpyware.
diamondd's Avatar
diamondd   (Donna) diamondd is offline
Computer Specs
Member with 90 posts.
THREAD STARTER
 
Join Date: Nov 2012
Location: Alabama
Experience: Beginner
30-Jan-2013, 04:44 PM #14
SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 01/30/2013 at 02:39 PM
Application Version : 5.6.1014
Core Rules Database Version : 9946
Trace Rules Database Version: 7758
Scan type : Quick Scan
Total Scan Time : 02:18:47
Operating System Information
Windows XP Professional 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator
Memory items scanned : 279
Memory threats detected : 0
Registry items scanned : 31980
Registry threats detected : 0
File items scanned : 4236
File threats detected : 47
Adware.Tracking Cookie
C:\Documents and Settings\Donna\Cookies\FV2HPJFB.txt [ /ad.mlnadvertising.com ]
C:\Documents and Settings\Donna\Cookies\4PEFL3N5.txt [ /ad.yieldmanager.com ]
C:\Documents and Settings\Donna\Cookies\P95YU1P3.txt [ /estat.com ]
C:\Documents and Settings\Donna\Cookies\TNF6ZJHI.txt [ /casalemedia.com ]
C:\Documents and Settings\Donna\Cookies\LAQ5AACY.txt [ /ads.p161.net ]
C:\Documents and Settings\Donna\Cookies\LB1NN1V1.txt [ /invitemedia.com ]
C:\Documents and Settings\Donna\Cookies\005OFPOE.txt [ /ads.pointroll.com ]
C:\Documents and Settings\Donna\Cookies\WQ1O15EB.txt [ /questionmarket.com ]
C:\Documents and Settings\Donna\Cookies\9B2D07RK.txt [ /tacoda.at.atwola.com ]
C:\Documents and Settings\Donna\Cookies\JT5XIFK3.txt [ /clickbooth.com ]
C:\Documents and Settings\Donna\Cookies\V3WHE8ON.txt [ /advertising.com ]
C:\Documents and Settings\Donna\Cookies\8D1816A9.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Donna\Cookies\QUASEF4K.txt [ /microsoftwindows.112.2o7.net ]
C:\Documents and Settings\Donna\Cookies\OTPVAGE1.txt [ /serving-sys.com ]
C:\Documents and Settings\Donna\Cookies\S4U7ODRM.txt [ /solvemedia.com ]
C:\Documents and Settings\Donna\Cookies\POZRYH39.txt [ /accounts.google.com ]
C:\Documents and Settings\Donna\Cookies\9EJAH06Q.txt [ /pubads.g.doubleclick.net ]
C:\Documents and Settings\Donna\Cookies\QK1H6C10.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Donna\Cookies\ARR1ITBC.txt [ /doubleclick.net ]
C:\Documents and Settings\Donna\Cookies\R139MG25.txt [ /fastclick.net ]
C:\Documents and Settings\Donna\Cookies\22BPV759.txt [ /zedo.com ]
C:\Documents and Settings\Donna\Cookies\H5EH0SXH.txt [ /revsci.net ]
C:\Documents and Settings\Donna\Cookies\M3ZXYZC5.txt [ /imrworldwide.com ]
C:\Documents and Settings\Donna\Cookies\GVN6UPH2.txt [ /adtech.de ]
C:\Documents and Settings\Donna\Cookies\M2THWLLB.txt [ /a.intentmedia.net ]
C:\Documents and Settings\Donna\Cookies\X6WGLOYH.txt [ /a1.interclick.com ]
C:\Documents and Settings\Donna\Cookies\3UM02BAY.txt [ /legolas-media.com ]
C:\Documents and Settings\Donna\Cookies\0V2NPA1E.txt [ /www.googleadservices.com ]
C:\Documents and Settings\Donna\Cookies\1N8QRJBM.txt [ /apmebf.com ]
C:\Documents and Settings\Donna\Cookies\EXKBGR1S.txt [ /collective-media.net ]
C:\Documents and Settings\Donna\Cookies\08RRETQO.txt [ /at.atwola.com ]
C:\Documents and Settings\Donna\Cookies\08QWBCKA.txt [ /interclick.com ]
C:\Documents and Settings\Donna\Cookies\86XUWBRB.txt [ /adbrite.com ]
C:\Documents and Settings\Donna\Cookies\STDSNZWZ.txt [ /atdmt.com ]
C:\Documents and Settings\Donna\Cookies\9JE2FJ92.txt [ /microsoftsto.112.2o7.net ]
C:\Documents and Settings\Donna\Cookies\30V5KYS2.txt [ /xiti.com ]
C:\Documents and Settings\Donna\Cookies\TO7SO2K2.txt [ /burstnet.com ]
C:\Documents and Settings\Donna\Cookies\EPTF1SJ1.txt [ /mediaplex.com ]
C:\Documents and Settings\Donna\Cookies\1SUVMV7W.txt [ /media6degrees.com ]
C:\Documents and Settings\Donna\Cookies\QPCXKZS6.txt [ /ad.360yield.com ]
C:\Documents and Settings\Donna\Cookies\SM22VZB1.txt [ /ru4.com ]
C:\Documents and Settings\Donna\Cookies\E7EIK6V1.txt [ /ar.atwola.com ]
C:\Documents and Settings\Donna\Cookies\OEJI53KZ.txt [ /pointroll.com ]
C:\Documents and Settings\Donna\Cookies\F5ZBBO40.txt [ /atwola.com ]
C:\Documents and Settings\Donna\Cookies\4NY8FXNO.txt [ /c1.atdmt.com ]
C:\Documents and Settings\Donna\Cookies\GVG87F66.txt [ /kontera.com ]
C:\DOCUMENTS AND SETTINGS\DONNA\Cookies\SH13THZG.txt [ Cookie:donna@www.google.com/adsense/support ]
blues_harp28's Avatar
Trusted Advisor with 15,983 posts.
 
Join Date: Jan 2005
Location: London England
30-Jan-2013, 04:58 PM #15
Download AdwCleaner to your desktop.
Close any browsers that may be open.
Double click the adwcleaner.exe.

Click on Search - the scan once finished, will open a notepad window.
Post the logfile in the reply box below.
The logfile is saved in C:\AdwCleaner[R1].txt.
=
NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.
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