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MachineIdCreator startup error


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weilmd1's Avatar
weilmd1 weilmd1 is offline
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14-May-2013, 10:16 AM #1
MachineIdCreator startup error
Recently, upon startup the machine puts up a MachineIdCreator error. I had AVG installed, but saw it might be creating the issue and deleted it. I've gone through MSCONFIG and unchecked most startup items. I've manually gone through regedit and deleted unremoved AVG items. The SysInfo is:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz, x86 Family 15 Model 2 Stepping 9
Processor Count: 2
RAM: 3702 Mb
Graphics Card: Intel(R) 82865G Graphics Controller, 96 Mb
Hard Drives: C: Total - 35777 MB, Free - 17757 MB;
Motherboard: IBM, IBM
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled

Specific info from the error report includes:

szAppName: MachineIdCreator.exe
szAppVer: 14.0.0.6
szModNamd: avguidx.dll
szModVer: 2012.0.0.1
offset: 00028eb5

Once this error is acknowledged, there do not appear to be any further problems until next reboot.

HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:14:08 AM, on 5/14/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\PDF Architect\HelperService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\PDF Architect\ConversionService.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\FSRremoS.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\HiJackThis\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: PDF Architect Helper - {3A2D5EBA-F86D-4BD3-A177-019765996711} - C:\Program Files\PDF Architect\PDFIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: PDF Architect Toolbar - {25A3A431-30BB-47C8-AD6A-E1063801134F} - C:\Program Files\PDF Architect\PDFIEPlugin.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini
O4 - HKLM\..\Run: [Nuance PDF Reader-reminder] "C:\Program Files\Nuance\PDF Reader\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\Nuance\PDF Reader\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKCU\..\Run: [ISUSPM] "C:\Documents and Settings\All Users\Application Data\FLEXnet\Connect\11\ISUSPM.exe" -scheduler
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1308861085796
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1368455045421
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: PDF Architect Helper Service - pdfforge GbR - C:\Program Files\PDF Architect\HelperService.exe
O23 - Service: PDF Architect Service - pdfforge GbR - C:\Program Files\PDF Architect\ConversionService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 5133 bytes


Suggestions? ADthanksVANCE.
valis's Avatar
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14-May-2013, 10:22 AM #2
Quote:
szModNamd: avguidx.dll
that's AVG.....Try re-installing with the AVG Secure Search Toolbar de-selected.
valis's Avatar
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14-May-2013, 10:22 AM #3
and welcome to TSG.
weilmd1's Avatar
weilmd1 weilmd1 is offline
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14-May-2013, 11:52 AM #4
Thanks for the reply...I have previously had other issues with AVG, so I've opted to uninstall it and use MSE instead.

The MachineIdCreator errors started before the uninstall and I've not been able to track them down therafter.

Other suggestions? Thanks....
valis's Avatar
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14-May-2013, 11:57 AM #5
if it started prior to the uninstall, it's going to be AVG. I'd try using the AVG uninstaller (designed by AVG) and see if there are remnants on your rig.
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15-May-2013, 08:48 AM #6
Still working at it. The AVG uninstaller did not find anything since I had already uninstalled it. But thinking it might have left a file somewhere, and perhaps the uninstaller would work if a fully installed version were present, I downloaded and installed AVG Free 2013, then tried to uninstall it. Here is the uninstall log:

2013-05-15 12:34:13,953 INFO AvgRemover 2012.0.5
-------------------------------------------------------
2013-05-15 12:34:13,953 DEBUG Deleting stuck RunOnce value from registry.
2013-05-15 12:34:13,953 DEBUG Avg9Uninstall\Directories key failed to open (error: e0010013)
2013-05-15 12:34:13,953 DEBUG Avg8Uninstall\Directories key failed to open (error: e0010013)
2013-05-15 12:34:13,953 DEBUG Reading HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion:ProgramFilesDir (x86) value failed (error: e001003d)
2013-05-15 12:34:14,171 INFO Command line: "C:\temp\avg_remover_stf_x86_2013_2706.exe"
2013-05-15 12:34:14,171 WARN AvgDir param empty, but Remover found AvgDir at 'C:\Program Files\AVG\AVG2013\', use this path as default.
2013-05-15 12:34:14,171 WARN AvgDataDir param empty, but Remover found AvgDataDir at 'C:\Documents and Settings\All Users\Application Data\AVG2013\', use this path as default.
2013-05-15 12:34:15,125 INFO AvgRemover runs in attempt number 1
2013-05-15 12:34:15,125 INFO Attempting to uninstall AVG Identity Protection.
2013-05-15 12:34:15,171 INFO Attempting to uninstall toolbar

Needless to say, it did not uninstall it (I have not tried other ways to uninstall yet). The MachineIdCreator error persists.

Thanks for your continuing assistance.

Mike
valis's Avatar
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15-May-2013, 09:01 AM #7
something is hanging with AVG. At least we verified at AS an avg issue....from http://forums.avg.com/ww-en/avg-foru...8#post_224218;

Quote:
The fix was a little complicated because what I thought was complete removal (using Revo Uninstaller and AVG's built-in uninstaller) and then re-installing was not enough - the same MachineIdCreator error msg popped up (referring to AVG file avguidx.dll) even though the 2nd installation did not have Secure Search included.

Further investigation showed that Revo Uninstaller plus AVG's uninstaller did not remove all parts of AVG: it left avguidx.dll on C-drive (at "Documents and Settings\All users\Application data\AVG April 2013 Campaign") and several entries in the Windows Registry, including AVG Secure Search (in HKEY_Local_Machine -->AVG Secure Search).

First it was necessary to manually delete the .DLL file & its folder, followed by a Registry cleaner that could search for and delete all AVG items (or, if you have experience with the Registry and are not afraid to modify it, you could manually search through it and delete all AVG entries one-by-one, but back it up first). Next, reboot and reinstall AVG making sure to uncheck all the extra AVG items you are asked about in the beginning of the install process, especially Secure Search.
valis's Avatar
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15-May-2013, 09:02 AM #8
one thing I'm leery about is adding AVG again to this setup.....
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15-May-2013, 09:46 AM #9
So, I've lurked a bit on TSG and find you guys to be like pit bulls when you latch onto a problem... :-)

I'd like to pursue this, but don't want to jump steps....so, to be sure, I should:

1. Remove AVG with the XP "Add or Remove Program" function; then if not cured
2. Use the AVG Uninstaller program; then if not cured
3. Use regedit search to look for and remove AVG entries (these don't AVGeneralNotifications, right?)
4. Locate and remove the offending .dll file

Are these steps correct?

Thanks again.
valis's Avatar
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15-May-2013, 09:56 AM #10
personally, I'd jump to 3 and 4....well, actually, what I would do is disable error reporting, but that doesn't really fix anything....

before you start anything further, let me get another pair of eyes on this.....

thanks for your patience.
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15-May-2013, 10:07 AM #11
I'd personally not mess with the registry. It's almost impossible to find everything anyway. It won't always say "AVG" in the registry keys...

Furthermore, if you're thinking of using a registry cleaner, think again... Other than messing up your system, you won't gain much.

I'd reinstall AVG and then run the AVG Remover again. However, now that you've removed registry entries manually, it might be near impossible to reinstall AVG.
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15-May-2013, 10:19 AM #12
Phantom010: Thanks for input...I did reinstall AVG, which appears to be a good install, then ran the remover, but it would not remove. Gave the following log:

2013-05-15 12:34:13,953 INFO AvgRemover 2012.0.5
-------------------------------------------------------
2013-05-15 12:34:13,953 DEBUG Deleting stuck RunOnce value from registry.
2013-05-15 12:34:13,953 DEBUG Avg9Uninstall\Directories key failed to open (error: e0010013)
2013-05-15 12:34:13,953 DEBUG Avg8Uninstall\Directories key failed to open (error: e0010013)
2013-05-15 12:34:13,953 DEBUG Reading HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion:ProgramFilesDir (x86) value failed (error: e001003d)
2013-05-15 12:34:14,171 INFO Command line: "C:\temp\avg_remover_stf_x86_2013_2706.exe"
2013-05-15 12:34:14,171 WARN AvgDir param empty, but Remover found AvgDir at 'C:\Program Files\AVG\AVG2013\', use this path as default.
2013-05-15 12:34:14,171 WARN AvgDataDir param empty, but Remover found AvgDataDir at 'C:\Documents and Settings\All Users\Application Data\AVG2013\', use this path as default.
2013-05-15 12:34:15,125 INFO AvgRemover runs in attempt number 1
2013-05-15 12:34:15,125 INFO Attempting to uninstall AVG Identity Protection.
2013-05-15 12:34:15,171 INFO Attempting to uninstall toolbar

The saga continues...
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15-May-2013, 10:21 AM #13
Maybe that's caused by the manual removal of registry items.
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15-May-2013, 10:25 AM #14
AVG is currently re-installed but disabled (MSE is running). Suggestions on how to proceed to get rid of MachineIdCreator error? Have not uninstalled by XP "Remove" yet or touched registry...
valis's Avatar
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15-May-2013, 10:31 AM #15
i'd hit it with Revo on aggressive mode....something is hanging with avg....
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