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jumping cursor virus


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d2126's Avatar
d2126 d2126 is offline
Junior Member with 4 posts.
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Join Date: Jul 2003
19-Jul-2003, 06:13 PM #1
jumping cursor virus
regardless of the application, when i type the cursor will jump forward or back in the text, or to another window. i have followed some threads on this subject on this website, but none of the cleaners work. i noticed a user had his processes reviewed by an expert and that seemed to help. below are my running processes. thanks in advance for any help.



wanmpsvc.exe
svchost.exe
retrorun.exe
nvsvc32.exe
navapsvc.exe
mdm.exe
ipodsrv.exe
taskmgr.exe
mm_tray.exe
navapw32.exe
spoolsv.exe
svchost.exe
explorer.exe
svchost.exe
svchost.exe
svchost.exe
lasass.exe
services.exe
winlogon.exe
scrss.exe
ctfmon.exe
smss.exe
msworks.exe
iexplore.exe
system
system idle process
dvk01's Avatar
dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,702 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
19-Jul-2003, 06:17 PM #2
go to http://www.tomcoyote.org/hjt/ , and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please copy & paste its contents to the forum.

It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.
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d2126's Avatar
d2126 d2126 is offline
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19-Jul-2003, 06:31 PM #3
ok, thank you! i attached the log file and pasted it below.

Logfile of HijackThis v1.95.0
Scan saved at 6:27:57 PM, on 7/19/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\iPod\Bin\iPodSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Microsoft Works\MSWorks.exe
C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Documents and Settings\david\Local Settings\Temp\Temporary Directory 2 for hijackthis195.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://www.weather.com/weather/local/10011?lswe=10011&lwsa=WeatherLocalUndeclared
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/6...ll/xscan53.cab
Attached Files
File Type: txt hijackthis.txt (2.0 KB, 114 views)
d2126's Avatar
d2126 d2126 is offline
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Join Date: Jul 2003
30-Sep-2003, 08:10 PM #4
cursor still jumping
Any other advice or follow up on this? Thank you very much!
Jedi_Master's Avatar
Member with 5,520 posts.
 
Join Date: Mar 2002
Location: Kentucky
Experience: Advanced...I guess... ;)
30-Sep-2003, 08:19 PM #5
Howdy d2126...

Well I can see nothing in the log that would cause this, I'm thinking maybe a driver issue with the mouse, or maybe a defective mouse...

Have you updated the drivers or tried a different mouse ?
starman2002's Avatar
starman2002 starman2002 is offline
Member with 310 posts.
 
Join Date: Jul 2003
Location: Australia
01-Oct-2003, 03:08 AM #6
I had the same troubles 3 or 4 months ago.My mouse was doing the same things...I got a new driver it solved the problem for a few days...turned out to be the mouse.
d2126's Avatar
d2126 d2126 is offline
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Join Date: Jul 2003
01-Oct-2003, 09:37 AM #7
thank you for your responses. it's actually not the mouse at all. the mouse is not involved. it's the text cursor. i'm sure it's a virus. nothing seems to remove it. i have all software for adware/spyware virus etc. thanks for any help.
SexyTech's Avatar
Member with 8,456 posts.
 
Join Date: Mar 2002
Location: Tampa Bay
Experience: Advanced
01-Oct-2003, 10:13 AM #8
IS THIS A LAPTOP?????

If it is, then your touchpad is too sensitive. try going into Control Panel | Mouse properties and decrease the sensitivity.

With laptop touchpads, generally, the palm of your hand is making contact and causing the cursor to jump around as you type.


Good Luck!

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